Advanced Call Handling, Speed Dialing | Cisco Systems 7931G instruction

Advanced Call Handling

Advanced Call Handling

Advanced call-handling tasks involve special features that your system administrator might configure for your phone depending on your call-handling needs and work environment.

Speed Dialing

Speed dialing allows you to enter an index number, press a button, or select a phone screen item to place a call. Depending on configuration, your phone can support several speed-dial features:

•Speed-dial buttons

•Abbreviated Dialing

•Fast Dials

Note	•	To set up speed-dial buttons and Abbreviated Dial, you must access your User Options
		web pages. See Accessing Your User Options Web Pages, page 64.
	• To set up Fast Dials, you must access the Personal Directory feature. See Using Personal
		Directory on Your Phone, page 60.
	•	Alternately, your system administrator can configure speed-dial features for you.

If you want to...	Then...

Use speed-dial	1.	Set up speed-dial buttons. See Setting Up Speed Dials on the Web, page 68.
buttons	2.	To place a call, press	(	).

	Note If your phone supports the Busy Lamp Field (BLF) speed-dial feature, you can
		see if the speed-dial number is busy before dialing. See Using BLF to
		Determine a Line State, page 46.

Use Abbreviated	1. Set up Abbreviated Dialing codes. See Setting Up Speed Dials on the Web,
Dial		page 68.
	2.	To place a call, enter the Abbreviated Dialing code and press AbbrDial.

Use Fast Dial	1.	Create a Personal Address Book entry and assign a Fast Dials code. See Using
		Personal Directory on the Web, page 65.
	2.	To place a call, access the Fast Dial service on your phone. See Using Personal
		Directory on the Web, page 65.

Cisco Unified IP Phone 7931G for Cisco Unified Communications Manager 6.0

41

Image 41

Cisco Systems 7931G manual Advanced Call Handling, Speed Dialing

Contents

Americas Headquarters Page Common Phone Tasks Button Icons Contents Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index OL-15791-01 Getting Started Using this GuideFinding Additional Information If you want to Then Using External Devices Safety and Performance InformationPower Outage Cisco Product Security Overview Accessibility Features Connecting Your Phone Headset Support Adjusting the Handset RestRegistering with Taps Audio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your Phone OL-15791-01 Description See For more information Understanding Lines and Calls Icon Line or call state Description Understanding Line and Call Icons Tip Understanding Phone Screen Features Icon reference, see Understanding Line and Call Icons, Understanding Feature Availability Accessing the Application MenuAccessing the Help System on Your Phone Understanding SIP vs. Sccp Feature Softkey Line Button Label and Icon Placing a Call-Basic Options Basic Call HandlingIf you want to Then See Tips Corporate Directory name can Placing a Call-Additional OptionsPersonal Directory to log Choose Personal Address Book Using a Single Phone Using Cisco ExtensionMobility, Managing Business Calls If you want to Then For more information, see Answering a CallIf you want to Answer Ending a Call Using Hold and ResumeEndCall Or EndCall Switching Between Multiple Calls Using Mute Transferring Calls Switching an In-Progress Call to Another Phone Forwarding Calls to Another Number Sending a Call to a Voice Message System User Options Web Pages, Settings on the Web, Choose User Options Device Using Do Not Disturb Making Conference Calls Using Conference Features Using Join Press ConfList or Conference List Viewing or Removing Conference Participants Participant See Using Conference,Placing or Receiving Intercom Calls If you want to Then Speed Dialing Advanced Call Handling Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared LineUnderstanding Shared Lines Remote-in-Use Icon Sharing Call Information and Barging Working with Shared LinesPrivacy Press Private Making and Receiving Secure Calls Using BLF to Determine a Line State If you want to Then If you Then Tracing Suspicious CallsPrioritizing Critical Calls Using Cisco Extension Mobility Cisco WebDialer, See Switching an In-ProgressCall to Another Phone,See Answering a Call, Phone, See Placing a Call-Additional Options, Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Using Wideband with your Headset Using a Speakerphone Using AutoAnswer with a Headset or Speakerphone Customizing Rings and Message Indicators Changing Phone SettingsSettings User Preferences Rings Accessing Your User Options Web Pages, Customizing the Phone Screen Settings User Preferences BrightnessSettings User Preferences Contrast Using Call Logs Using Call Logs and Directories Directories Missed Calls, Placed Calls, or Received Directories Corporate Directory exact name can Using Corporate Directory on Your PhoneDirectory Dialing Directories Personal Directory exact name can Using Personal Directory on Your Phone Dials Press Fast DialDirectories Personal Directory Personal Fast Directory Vary Choose Logout Customizing Rings and Message Indicators, Accessing Voice MessagesMessages System, Accessing Your User Options Web Pages Using the User Options Web PagesIf you want to Then do this Options Device Using Personal Directory on the Web Configuring Features and Services on the WebIf you want to Then do this after you log Choose User Options Personal Address Book Click Add New Create a PAB entry. See Using Your Personal Address Book onChoose User Options Fast Dials Assign a line button for Fast Dial Choose User Options Device Click Service URL See Configuring Fast Dials on the Web, Setting Up Speed Dials on the WebClick Speed Dials Your Phone, Click Phone Services Setting Up Phone Services on the Web Services Choose User Options User Settings Controlling User Settings on the WebControlling Line Settings on the Web Click Line Settings Change the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Remote Destinations Click Remote Destinations Web Pages, Using Cisco WebDialer Name Settings Network Configuration Host See Using a Shared Line, Understanding Additional Configuration OptionsIf you Then For more information Advanced Call Handling See Using Cisco Extension See Using AutoAnswer with aSee Using BLF to Determine a Line Symptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting Settings Network Configuration and select Viewing Phone Administration DataSettings Model Information Settings Status Call Statistics Cisco One-Year Limited Hardware Warranty Terms OL-15791-01 Index FAC 27 PAB OL-15791-01 Page OL-15791-01