Tips

EM automatically logs you out after a certain amount of time. Your system administrator establishes this time limit.

Changes that you make to your EM profile from your Cisco Unified CM User Options web pages take effect immediately if you are logged in to EM on the phone; otherwise, changes take effect the next time you log in.

Changes that you make to the phone from your User Options web pages take effect immediately if you are logged out of EM; otherwise, changes take effect after you log out.

Local settings controlled by the phone are not maintained in your EM profile.

Managing Business Calls Using a Single Phone Number

With Mobile Connect and Mobile Voice Access installed, you can use your mobile phone to handle calls associated with your desktop phone number.

If you want to...

Then...

 

 

Configure Mobile Connect

Use the User Options web pages to set up remote destinations and

 

create access lists to allow or block calls from specific phone numbers

 

from being passed to the remote destinations. See Using

 

Cisco WebDialer, page 77.

 

 

Answer a call using your

See Answering a Call, page 28.

mobile phone

 

 

 

 

Switch an in-progress call

See Switching an In-ProgressCall to Another Phone, page 32.

between your desk phone

 

 

and mobile phone

 

 

 

 

 

Put a call that has been

1.

Press the Enterprise Hold (exact softkey name can vary) softkey.

picked up on your mobile

 

The other party is placed on hold.

phone on hold

 

2. On your mobile phone, press the Resume (name may vary) softkey

 

 

 

on the mobile phone. See Switching an In-Progress Call to Another

 

 

Phone, page 32.

 

 

 

Connect to Mobile Voice

1.

From any phone, dial your assigned Mobile Voice Access number.

Access

2.

Enter the number you are calling from, if prompted, and your PIN.

 

 

 

 

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Cisco Systems 7931G manual Cisco WebDialer, See Answering a Call, See Switching an In-ProgressCall to Another Phone