Placing or Receiving Intercom Calls | Cisco Systems 7931G guide

			Basic Call Handling

Drop the last participant	While viewing the conference list, press RMLstC or Remove Last
added to the conference	Participant.

Verify that a conference call is	Look for the	or	icon after “Conference” on the phone
secure	screen.

Verify that a participant is	Look for the	or	icon beside the participant’s name on the
calling from a secure phone	phone screen.

Add more participants	See Using Conference, page 36.

Placing or Receiving Intercom Calls

You can make an intercom call to a target phone that auto-answers the call in speakerphone mode with mute activated. The one-way intercom call allows you to deliver a short message to the recipient. If the recipient’s handset or headset is in use, the audio is sent to the device in use. Any current call activity that your recipient is engaged in continues simultaneously.

The target destination receives an intercom-alert tone and can then choose to:

•Listen to the caller with your microphone muted (you can hear the caller, but the caller cannot hear you).

•End the intercom call by pressing the EndCall softkey with the intercom call in focus. Do this if you do not want to hear the message.

•Talk to the caller by pressing the active intercom button and using either the handset, headset or speaker. The intercom call becomes a two-way connection so that you can converse with the caller.

When using the intercom feature, be aware of the following:

•From an intercom line, you can only dial other intercom lines.

•You can use only one intercom line at a time.

•When your active call is being monitored or recorded, you cannot receive or place intercom calls.

•You cannot place an intercom call on hold.

Note If you log into your desk phone every day using your Extension Mobility profile, make sure that your system administrator configures your Extension Mobility profile to include the intercom feature.

Cisco Unified IP Phone 7931G for Cisco Unified Communications Manager 6.0

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Cisco Systems 7931G manual Placing or Receiving Intercom Calls, Participant, See Using Conference

Contents

Americas Headquarters Page Common Phone Tasks Button Icons Contents Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index OL-15791-01 If you want to Then Using this GuideGetting Started Finding Additional Information Safety and Performance Information Power OutageUsing External Devices Cisco Product Security Overview Accessibility Features Connecting Your Phone Adjusting the Handset Rest Registering with TapsHeadset Support Audio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your Phone OL-15791-01 Description See For more information Understanding Lines and Calls Icon Line or call state Description Understanding Line and Call Icons Tip Understanding Phone Screen Features Icon reference, see Understanding Line and Call Icons, Accessing the Application Menu Accessing the Help System on Your PhoneUnderstanding Feature Availability Understanding SIP vs. Sccp Feature Softkey Line Button Label and Icon Tips Basic Call HandlingPlacing a Call-Basic Options If you want to Then See Choose Personal Address Book Placing a Call-Additional OptionsCorporate Directory name can Personal Directory to log Managing Business Calls Using Cisco ExtensionUsing a Single Phone Mobility, Answering a Call If you want toIf you want to Then For more information, see Answer Or EndCall Using Hold and ResumeEnding a Call EndCall Switching Between Multiple Calls Using Mute Transferring Calls Switching an In-Progress Call to Another Phone Forwarding Calls to Another Number Sending a Call to a Voice Message System User Options Web Pages, Settings on the Web, Choose User Options Device Using Do Not Disturb Making Conference Calls Using Conference Features Using Join Press ConfList or Conference List Viewing or Removing Conference Participants See Using Conference, Placing or Receiving Intercom CallsParticipant If you want to Then Speed Dialing Advanced Call Handling Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Remote-in-Use Icon Using a Shared LineLogging Out of Hunt Groups Understanding Shared Lines Press Private Working with Shared LinesSharing Call Information and Barging Privacy Making and Receiving Secure Calls Using BLF to Determine a Line State If you want to Then Tracing Suspicious Calls Prioritizing Critical CallsIf you Then Using Cisco Extension Mobility Phone, See Switching an In-ProgressCall to Another Phone,Cisco WebDialer, See Answering a Call, See Placing a Call-Additional Options, Using a Handset, Headset, and Speakerphone Using a HandsetUsing a Headset Using Wideband with your Headset Using a Speakerphone Using AutoAnswer with a Headset or Speakerphone Accessing Your User Options Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators Settings User Preferences Rings Settings User Preferences Brightness Settings User Preferences ContrastCustomizing the Phone Screen Using Call Logs Using Call Logs and Directories Directories Missed Calls, Placed Calls, or Received Using Corporate Directory on Your Phone Directory DialingDirectories Corporate Directory exact name can Directories Personal Directory exact name can Using Personal Directory on Your Phone Press Fast Dial Directories Personal Directory Personal FastDials Directory Vary Choose Logout System, Accessing Voice MessagesCustomizing Rings and Message Indicators, Messages Options Device Using the User Options Web PagesAccessing Your User Options Web Pages If you want to Then do this Choose User Options Personal Address Book Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you log Create a PAB entry. See Using Your Personal Address Book on Choose User Options Fast DialsClick Add New Assign a line button for Fast Dial Choose User Options Device Click Service URL Your Phone, Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Click Speed Dials Click Phone Services Setting Up Phone Services on the Web Services Controlling User Settings on the Web Controlling Line Settings on the WebChoose User Options User Settings Click Line Settings Change the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Remote Destinations Click Remote Destinations Web Pages, Using Cisco WebDialer Name Settings Network Configuration Host Advanced Call Handling Understanding Additional Configuration OptionsSee Using a Shared Line, If you Then For more information See Using AutoAnswer with a See Using BLF to Determine a LineSee Using Cisco Extension Troubleshooting Your Phone General TroubleshootingSymptom Explanation Settings Status Call Statistics Viewing Phone Administration DataSettings Network Configuration and select Settings Model Information Cisco One-Year Limited Hardware Warranty Terms OL-15791-01 Index FAC 27 PAB OL-15791-01 Page OL-15791-01