Installing Your Phone

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Verifying Phone Startup

 

 

 

 

 

Verifying Phone Startup

After receiving power and network connectivity, the phone executes a boot-up sequence. During this sequence, the display shows the Cisco logo. All of the lights on the phone will flash. After this sequence (about five seconds) the phone displays the standard menu. The date, name and number of the phone appear on the top line of the IP phone screen. At the bottom of the IP phone screen, softkeys appear over their associated buttons.

If the phone does not display this screen, confirm your installation and connections. If these are correct, try unplugging the phone and plugging it back in again. If you still don’t see the display, then contact your phone system administrator or Internet Telephony Service Provider (ITSP).

Your phone ships with pre-installed firmware. However, later firmware versions might be available that add features and fix problems with your phone. You should upgrade your phone to the latest firmware for ideal performance. Often this happens automatically when you connect the phone to the network.

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CAUTION If you are using your phone with an Internet Telephony Service Provider (ITSP) system, do not manually upgrade your phone firmware without consulting your service provider. Your provider might automatically upgrade your phones without any action on your part.

Updating Your Phone Firmware

Firmware updates are done from the Cisco Configuration Assistant. For detailed update instructions, see the Cisco Configuration Assistant Smart Business Communications System Administrator Guide for your software release.

To update the firmware:

STEP 1 Download the phone firmware from CCO to your PC that is running the Cisco Configuration Assistant software.

STEP 2 Launch the Cisco Configuration Assistant (CCA) and connect to the customer site or UC 500 device.

STEP 3 Choose Home > Topology to open the Topology View if it is not already open.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide

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Cisco Systems SPA525G2 manual Verifying Phone Startup, Updating Your Phone Firmware