Using Basic Phone Functions

3

 

Picking Up a Call

 

 

 

 

 

Picking Up a Call

Depending on the way your phone network is configured, you can pick up a call ringing at another extension, or a group of phones might be configured such that members of the group can pick up a call ringing at any group member phone.

To pick up a call ringing at an extension in your group:

STEP 1 Press GPickUp. The phone displays any extensions in the group that have ringing calls.

STEP 2 Choose the call you want to pick up and press Dial.

To pick up a call ringing at any extension:

STEP 1 Press PickUp.

STEP 2 Enter the extension number of the phone that you want to pick up.

Placing a Three-Way Conference Call

To initiate a conference call:

STEP 1 Press Confrn during an active call. The first call is placed on hold, a second line is opened, and you hear a dial tone.

STEP 2 Dial the second person’s telephone number.

STEP 3 Press Confrn again. All three parties are connected in the conference call.

When you hang up, the other two parties are disconnected. To keep the other parties in a call, but disconnect yourself from the call, press Join (if available on your phone system).

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide

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Cisco Systems SPA525G2 manual Picking Up a Call, Placing a Three-Way Conference Call