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Getting Started

This chapter provides an overview of your Cisco Attendant Console IP phone. contains the following sections:

Overview, page 4

Understanding Your Phone Lines and Buttons, page 7

Using the Keypad and Buttons with Menus, page 13

Entering Numbers and Text in Fields, page 14

Using Phone Hardware and Accessories, page 15

Using the Cisco Attendant Console, page 19

Overview

The Cisco Attendant Console IP phone is a full-featured VoIP (Voice over Internet Protocol) phone that provide voice communication over an IP network. It provides traditional features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling, and accessing voice mail. Calls can be made or received with a handset, headset or speaker.

The Cisco Attendant Console features vary, depending on the type of call control system that you are using and the limitations set by the phone system administrator. This document describes using the Cisco SPA525G and SPA525G2 with a Smart Phone Control Protocol (SPCP) phone system, such as the Cisco Unified Communications 500 Series, with no limitations.

If you are using the Cisco Attendant Console IP phone with a BroadSoft or an

Asterisk system, see the Cisco Small Business SPA525G and SPA525G2 SIP IP

Phone User Guide.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide

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Cisco Systems SPA525G2 manual Getting Started, Overview