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CK Electric Part KX-FMC230 Copying, Fax reception, PROBLEM, PROBLEM, properly, automatically, CAUSE & REMEDY, CAUSE & REMEDY, I cannot receive documents, I cannot receive documents

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Operations

When a function does not work, check here before requesting help (cont.)!

Fax reception

PROBLEM	CAUSE & REMEDY

I cannot receive documents.	¡The telephone line cord from the single telephone line is connected
	to the EXT jack on the unit. Connect to the LINE jack.

I cannot receive documents	¡The receive mode is set to the TEL mode. Set to the TEL/FAX,
automatically.	FAX ONLY or EXT.TAM mode.
	¡The time to answer the call may be too long. Decrease the number
	of rings (see pages 59 and 65).

The recording image is faint.	¡The sender transmitted a faint document. Ask them to transmit a
	clearer copy of the document.
	¡The thermal head is dirty. Please clean it (see page 114).

The printing quality is poor.	¡Some paper has instructions recommending which side to print on.
	Try turning over paper. We recommend smooth paper such as
	Hammermillg jet PRINT for clearer printing.

A blank sheet is ejected after the	¡The receiving reduction rate is not programmed correctly. Program
received documents are printed out.	the proper reduction rate (see page 72).

Copying

PROBLEM	CAUSE & REMEDY

A dirty pattern or a black line	¡The glass or rollers are dirty. Please clean them (see page 114).
appears on the copied documents.

The copied image is distorted.	¡The thermal head is dirty. Please clean it (see page 114).

The document is not copied	¡The ﬁlm is not inserted correctly. Insert it correctly (see pages 110
properly.	and 111).

The copied document is blank.	¡The ﬁlm is not inserted correctly. Insert it correctly (see pages 110
	and 111).

The printing quality is poor.	¡Some paper has instructions recommending which side to print on.
	Try turning over paper. We recommend smooth paper such as
	Hammermillg jet PRINT for clearer printing.

A paper jam occurs during copying.	¡The ﬁlm is not inserted correctly. Insert it correctly (see pages 110
	and 111).

100	For Assistance, Call 1-800-435-7329

Contents

Multi-FunctionPlain Paper Facsimile with 900MHz Cordless Phone Model No To get started, please read the Quick Start section (pages 10 to 17) FOR OPERATION ASSISTANCE CALL 1-800-HELP-FAX (1-800-435-7329)OR SEND A FAX TO Welcome to the world of Panasonic facsimiles Things you should keep records of For your future reference Caution: Trademarks Battery charge 15 hours Operating distance and noise For maximum distance and noise free operation Raise the antenna Page CAUTION: INSTALLATION: WARNING: OTHER INFORMATION: For accessory order, call toll free ) long To order, call toll free 1-800-332-5368or see the fax order instructions below Fax orders: Model No Description Preparation Telephone Help Paper tray Paper Handset Diverter iPaper stacker (See page 19.) jTelephone line cord Power cord »Using the handset (See page 30.) »Using the speakerphone (See page 31.) »Handset is off the main unit (See page 32.) »Handset is on the main unit (See page 32.) Page Page Page Printer functions Fax functions Scanner functions Setup (Main Unit) Setup (Main Unit) Installing the diverter Installing the paper tray preparation Initial Pulling out the paper stacker Note: Connect the telephone line cord Connect the power cord Connect to “LINE” Page Press @H A@ IG @C AE Setting your logo Character table KeysCharacters Setting your facsimile telephone number Setup (Handset) Setup (Handset) Installing the battery in the handset Recharge Standard battery life Volumes Making Calls To redial the last number Answering Calls Caller ID Caller ID Caller list sample During the intercom Intercom Intercom From the handset to the main unit 1 Handset: 2 Main unit: 3 Main unit: From the main unit to the handset Dialing Dialing What the conﬁrmation tone means 1 beep: 2 beeps: To erase a stored number Dialing from the main unit »Using one-touchdialing: »Using speed dialing: Dialing from the handset (searching for a station name stored for automatic dialing) Index table TONE button FLASH button Entering pauses Example 1: Example 2: (touch tone or pulse) Voice Contact Sending Faxes Sending Faxes Sending using automatic dialing 2 » Using one-touchdialing: » Using speed dialing: Fax auto redial Page Minimum size Effective scanning area Document weight ERROR: ON: OFF: Sample of the transmission report Sample of the journal report Sample of a cover page aa @@ Setting memory transmission Transmitting documents from memory Page (sending a fax as soon as receiving is completed) To cancel the reservation (letting the other machine receive fax on your unit) Receiving Faxes You do not want the unit ¡Regardless of the mode you select, you can always place calls and send faxes AUTO RECEIVE You want to receive fax documents only Fax only You want to record voice messages and receive fax documents automatically FAX ONLY MODE (answering all calls manually) Answering with the main unit Answering with the handset Friendly reception To stop receiving (all calls are received as faxes) Setting up the unit for fax reception Setting the FAX ONLY mode ring count Helpful hints: (using with an external telephone answering machine) Connecting a telephone answering machine Changing from the FAX ONLY mode to the EXT.TAM mode Using the EXT.TAM mode (cont.) Receiving a voice message and fax in the same call (receiving voice calls but not hearing rings when a fax is received) Silent ring fax recognition system Hints for using the TEL/FAX mode Changing from the TEL mode to the TEL/FAX mode Setting the TEL/FAX mode ring count Setting the silent fax recognition ring count What is the distinctive ring service To use a phone number as facsimile number Setting the distinctive ringing pattern assigned for fax How the unit will answer in each receive mode TEL mode: TEL/FAX mode: FAX ONLY mode: Receiving using an extension telephone Extension telephone To the EXT jack or the same line Changing the fax activation code (retrieving faxes placed on another machine) Sample of a paper save printout: Sample of an enlarged copy: ■Recommended reduction rate Mode Size of recording paper Size of original document OFF (when receiving faxes from older fax machines) Page Page Page Copying Copying OFF (pre-selected) Setup disk #1 Windows 95 users: Start Run Included applications » Viewer » Copier Launch Pad Send From Fax Main functions Printer functions Fax functions Scanner functions Address Book Printer Printer Printing documents from Windows 3.1/3.11 Select Panasonic MFC Print from the Speciﬁc Options PC Fax PC Fax Sending documents from Windows 3.1/3.11 Select Panasonic MFC Fax from the Speciﬁc PC Receiving PC Receiving To view a fax in your Inbox window View VIEW To preview the ﬁrst page of the received fax Inbox window PRINT Copies the Inbox Print group Print Selected Send from Fax Scanning More Information More Information For Windows 95 Users: For Windows 3.1/3.11 Users: Click Programs Functions of the Multi-FunctionCenter applications ApplicationsFunctions Viewer Editing images Viewing Images Message Center Received Faxes Sending Faxes Canceling Faxes Send From Fax Error Messages Error Messages DISPLAY MESSAGE CAUSE & REMEDY Page Operations Operations General (cont.) Fax transmission Fax reception I cannot receive documents I cannot receive documents automatically The recording image is faint In the EXT.TAM mode I cannot receive voice messages I cannot retrieve voice messages recorded on the answering machine from a remote location Multi-FunctionCenter I cannot install the Multi-Function Center software The Multi-FunctionCenter does not work Multi-FunctionCenter (cont.) the documents received on your PC Documents are received by the facsimile unit but I want to Error codes on the PC when using the Multi-FunctionCenter »Error code for “Printer not ready.”: Recording paper set lever: Paper jam near the recording paper entrance: Paper jam under the ﬁlm cartridge or too much paper on the paper stacker: »Error code for “Scanner not ready.”: Document feed: Document jam: For example: e.g Power Failure Jams Jams When paper has jammed near the recording paper entrance When paper has jammed near the recording paper exit Page Ink Film Ink Film Battery Battery Replacing the handset battery with the spare battery Cleaning Cleaning Display Contrast Features Summary Reset Print Reports FCC Information Warranty PANASONIC Facsimile Products Limited Warranty Warranty OPERATION ASSISTANCE¡FAX ADVANTAGE PROGRAM PRODUCT INFORMATION¡LITERATURE REQUESTS¡DEALER LOCATIONS ACCESSORY PURCHASES AUTHORIZED SERVICENTERS For product service When you ship the product Speciﬁcations Directory Directory Speed dialing list for the main unit Page Panasonic FAX ADVANTAGE PROGRAM FAX ADVANTAGE PROGRAM »1-yearlimited warranty1 parts & labor »Toll-freehelp line »Free overnight replacement2 and repair program