
Operations
PROBLEM | CAUSE & REMEDY |
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The facsimile unit cannot print | ¡Another device is in use. Check the outbox, then wait until the other |
the documents received on your | device is finished or cancel it. |
PC. | ¡The com port was set improperly. Check the properties and set the |
| com port with “Test” again. |
| ¡The com port is competing with the mouse or network card, or uses |
| the same IRQ as |
| Windows user manual). |
| ¡The performance of your PC is not sufficient. At least, CPU386 (DX |
| 33MHz) and 4M RAM are necessary. |
| ¡An OS (Macintosh, DOS, Win NT, etc.) which the |
| Center does not support was used. Use Windows 95 or |
| Windows 3.1/3.11. |
| ¡All com ports are in use. Assign a com port for the |
| Center. |
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Documents are received by the | ¡The Inbox was set to pause. Remove the check mark from the Pause |
facsimile unit but I want to | Inbox in the Message Center window. |
receive them on the PC. | ¡The PC link feature (#14) of the facsimile unit is set to OFF. Set to |
| ON (see page 92). |
| ¡The Message Center is not running. Open it. |
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Documents are received on the | ¡The Inbox was not set to pause. Set the Inbox to pause or close the |
PC but I want to receive them on | Message Center. |
the facsimile unit. | ¡The Message Center is running. Remove the check mark on the |
| Load in Message Center with Windows property. |
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I want to print a received fax with | ¡Select Automatically Print Incoming Faxes in the Receive dialog |
the | box of the Inbox properties. |
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I want a received fax to be printed | ¡Set the desired printer as default in the Print Settings box, or select |
by another printer. | the desired printer in the Print dialog box. |
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Documents cannot be scanned | ¡See the Viewer instructions in the operating instructions or help list. |
on the PC. | ¡There is not enough hard disk capacity. Delete unnecessary |
| applications or data. |
| ¡The MFC scan program was activated when other applications were |
| running and the swap file was full. Check the swap file size and |
| extend the swap file. |
| ¡The MFC scan program was activated and there is not enough RAM |
| capacity. Close the applications in progress. |
| ¡Try cold reboot. |
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Documents cannot be sent by the | ¡The receiving unit is busy. Check the outbox and error status log. |
PC. | ¡The MFC is installed incorrectly. Install it again. |
| ¡There is not enough RAM capacity. Try again after closing other |
| applications. |
| ¡A different fax software was used instead of the |
| Center. |
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Help
For Assistance, Call | 103 |
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