Operations

Multi-Function Center (cont.)

PROBLEM

CAUSE & REMEDY

 

 

The facsimile unit cannot print

¡Another device is in use. Check the outbox, then wait until the other

the documents received on your

device is finished or cancel it.

PC.

¡The com port was set improperly. Check the properties and set the

 

com port with “Test” again.

 

¡The com port is competing with the mouse or network card, or uses

 

the same IRQ as MFC-Print. Change the IRQ setting (refer to your

 

Windows user manual).

 

¡The performance of your PC is not sufficient. At least, CPU386 (DX

 

33MHz) and 4M RAM are necessary.

 

¡An OS (Macintosh, DOS, Win NT, etc.) which the Multi-Function

 

Center does not support was used. Use Windows 95 or

 

Windows 3.1/3.11.

 

¡All com ports are in use. Assign a com port for the Multi-Function

 

Center.

 

 

Documents are received by the

¡The Inbox was set to pause. Remove the check mark from the Pause

facsimile unit but I want to

Inbox in the Message Center window.

receive them on the PC.

¡The PC link feature (#14) of the facsimile unit is set to OFF. Set to

 

ON (see page 92).

 

¡The Message Center is not running. Open it.

 

 

Documents are received on the

¡The Inbox was not set to pause. Set the Inbox to pause or close the

PC but I want to receive them on

Message Center.

the facsimile unit.

¡The Message Center is running. Remove the check mark on the

 

Load in Message Center with Windows property.

 

 

I want to print a received fax with¡Select Automatically Print Incoming Faxes in the Receive dialog
the pre-selected printer.

box of the Inbox properties.

 

 

I want a received fax to be printed

¡Set the desired printer as default in the Print Settings box, or select

by another printer.

the desired printer in the Print dialog box.

 

 

Documents cannot be scanned

¡See the Viewer instructions in the operating instructions or help list.

on the PC.

¡There is not enough hard disk capacity. Delete unnecessary

 

applications or data.

 

¡The MFC scan program was activated when other applications were

 

running and the swap file was full. Check the swap file size and

 

extend the swap file.

 

¡The MFC scan program was activated and there is not enough RAM

 

capacity. Close the applications in progress.

 

¡Try cold reboot.

 

 

Documents cannot be sent by the

¡The receiving unit is busy. Check the outbox and error status log.

PC.

¡The MFC is installed incorrectly. Install it again.

 

¡There is not enough RAM capacity. Try again after closing other

 

applications.

 

¡A different fax software was used instead of the Multi-Function

 

Center.

 

 

Help

For Assistance, Call 1-800-435-7329

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