
Operations
When a function does not work, check here before requesting help (cont.)!
PROBLEM | CAUSE & REMEDY |
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|
I cannot install the | ¡Before installing the |
Center software. | following. |
| ¡— The facsimile unit is connected to the serial port (COM 1 or 2) of |
| your PC (see page 79). |
| ¡— The facsimile unit is turned on. |
| ¡— There is at least 14 MB of available storage on the hard disk drive |
| of your PC. |
| ¡— Windows 3.1, 3.11 or Windows 95 is running. |
| ¡— All other Windows applications are closed. |
| ¡— The PC link feature (#14) on the facsimile unit is set to ON (see |
| page 92). |
| ¡There is a problem in your gender changer, converter, divider or |
| switch box. Check their operating instructions. |
| ¡The cmos setup on the com port you are using is set to OFF. Set to |
| ON (contact your computer manufacturer or dealer). |
| ¡The com port is competing with the mouse or network card, or uses |
| the same IRQ as |
| Windows user manual). |
| ¡Your PC has a |
| assigned the modem to the wrong com port. Change the com port |
| from |
| ¡The |
| the MFC software by following the operating instructions or label on |
| the floppy disk. |
| ¡The disks or disk driver are not normal. Check them using the scan |
| disk command (refer to your Windows user manual). Or try another |
| disk to confirm that there is no problem with the disk drive. |
| ¡You installed the |
| drive. Use other drive or reduce the compression of the compressed |
| drive. |
|
|
The | ¡The device driver switched because another application software was |
not work. | installed using the same com port as the |
| installing the |
| port for the |
| If you have to use the same com port as the other application |
| software, change the connection of the driver as follows. |
| 1. Open the Message Center. |
| 2. Select Properties from the File menu. |
| 3. Select the desired port from the PC Connection group. |
| 4. Select the Test button. |
| ¡The PC link feature (#14) on the facsimile unit is set to OFF. Set to |
| ON (see page 92). |
|
|
The facsimile unit cannot print | ¡“Panasonic MFC Print” was not selected as your printer. Select it. |
documents from your PC. | ¡The print manager of Windows 3.1 was not used. Test using Notepad |
| in Windows 3.1 or Wordpad in Windows 95. |
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102 | For Assistance, Call |
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