CNET CNWR-811P manual Printing

Appendix A - Troubleshooting

Printing

Problem 1: When I tried to install the Printing software for Peer-to-Peer printing, I received an error message and the installation was aborted..

Solution 1: This may be caused by an existing installation of the printer port software. Before attempting another installation:

•Remove the existing installation

•Restart your PC

To remove an existing printer port installation:

1.Open Start - Settings - Control Panel - Add/Remove Programs

2.Look for an entry with a name like "Shared Port", "Shared Printer Port", "Print Server Driver" or "Print Server Port".

3.Select this item, click "Add/Remove", and confirm the deletion.

Problem 2: I am using Windows 95, and the Printing software installed and ran, but when I selected a port on a CNIG907BP and clicked "Add", the printer was not installed.

Solution 2: Try installing the printer using the standard Windows tools, as follows:

1.Start the Add Printer Wizard.

2.Select Network Printer when prompted "How is the printer attached to your Computer?", and click Next.

3.When prompted for the Network Path or Queue, enter a dummy value such as \\123, as shown below. (Do NOT select Yes for "Do you print for MS-DOS programs?")

4.The printer wizard will display a message stating that “The Network Printer is off-line”. This is OK. Continue the Add Printer Wizard until finished.

5.When finished, go to Control - Panel-Printers. The printer icon will be grayed out indicating the printer is not ready.

6.Right-click the Printer, and select Properties. Then select the Details tab, as shown below. (On Windows NT/2000, select the Ports tab.)

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