Troubleshooting (continued)
Internet Camera Installation
A2: Another possible reason is the IP Address is located on a different subnet. To fix the problem, run the PING utility (follow the instructions in Appendix B - PING Your IP Address). If the utility returns “no response” or similar, the finding is probably correct, then you should proceed as follows:
In Windows 98SE and 2000, check that the IP Address of the Internet Camera is within the same subnet as your workstation.
Click Start, Setting, Control Panel, and the Network icon.
Select TCP/IP from the Network dialog box and from the TCP/IP Properties dialog box click on Specify an IP address.
If the Internet Camera is situated on a different subnet than your workstation, you will not be able to set the IP Address from this workstation. To verify, make sure the first 3 sections of the IP Address of the Internet Camera corresponds to the first 3 sections of the workstation. Therefore the IP Address of the Internet Camera must be set from a workstation on the same subnet.
A3: Other possible problems might be due to the network cable. Try replacing your network cable. Test the network interface of the product by connecting a local computer to the unit, utilizing a standard Crossover (hub to hub) Cable. If the problem is not solved the Internet Camera might be faulty.
Q: Why does the Power LED not light up constantly?
A:The power supply used might be at fault. Confirm that you are using the provided power supply, which is DC 5V, for the Internet Camera and verify that the power supply is well connected.
Q: Why does the LAN LED not light up properly?
A1: There might be a problem with the network cable. To confirm that the cables are working, PING the address of a known device on the network. If the cabling is OK and your network is reachable, you should receive a reply similar to the following (…bytes = 32 time = 2 ms).
A2: The network device utilized by the Internet Camera is not functioning properly, such as hubs or switches. Confirm the power for the devices are well connected and functioning properly.
73
