Version 0.7 041807
Troubleshooting
Introduction
This section provides solutions to problems that can occur during the installation and operation of the
Note: It is recommended that you use an Ethernet connection to configure the
I can’t connect to the Internet
Check the lights for the
•Power light – solid green
•Internet light – blinking green
•Port light (any port
Confirm that all cables are connected correctly and securely.
•The modem is connected to your high speed internet connection.
•The modem is connected to the Internet port of the
•The computer is connected to one of the numbered ports
•The
Power off all devices (unplug if needed) and power on each device in the following order:
•Cable or DSL modem
•
•Computer
If you have a static IP address, make sure your computer’s Internet settings are set to DHCP for the initial setup. See How do I assign static IP address section in this manual.
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