Page 103
PR-01718 Printhead Temp
The printhead temperature is too high.
Possible Cause: The printer detects a temporary heat buildup while printing.
Solution: The card in process was printed. Wait a few minutes to allow the printer to cool down.
If the message occurs often:
•Clear any items around the printer and make sure that air can circulate around the printer.
•If the printer is operating in an environment above 95° F (35° C) for a short time, power off the printer and resume printing when the temperature reaches 95° F (35° C) or lower.
•If the printer often operates in an environment above 95° F (35° C), power off and disconnect the printer. Move the printer, PC, and any other equipment (such as a camera) to an environment with a temperature consistently at or below 95° F (35° C).
If you cannot fix the problem, contact your service provider for assistance.