Datacard Group CP60 manual

Page 77

SY-01325 Data Error

The options, ribbon, or supply materials installed do not match settings or card data.

Possible Cause 1: The printer has an unidentified ribbon installed and a full-color card was sent to the printer.

Solution 1: The printer can print only one color if it cannot identify the

ribbon. To print full-color cards, install a Datacard®CP60 full-color print ribbon.

Possible Cause 2: A different type of print ribbon (such as from YMCKT to

KT) was installed when the "PR-01726" message was displayed.

Solution 2a: To print all cards in progress, install a ribbon that is the same type as the previous ribbon.

Solution 2b: To use the newly installed ribbon, cancel the current card and all cards in progress. Send the cards to print again. The printer driver will prepare the card data for the new ribbon type.

Possible Cause 3: You have made a choice, especially in Printer

Diagnostics, that the printer does not support.

Solution 3: Use Printer Diagnostics only with the guidance of your service provider.