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MS-01424 Mag Stripe Error

Unable to read any data from the card.

Possible Cause 1: The cards in the input hopper do not have a magnetic stripe.

Solution 1: Load magnetic stripe cards in the input hopper.

Possible Cause 2: The magnetic stripe cards in the input hopper are not oriented correctly.

Solution 2: Load magnetic stripe cards correctly in the input hopper.

Possible Cause 3: The magnetic stripe on the card is High Coercivity material and the printer is set to Low Coercivity.

Solution 3: To use the cards you have, set the printer to use High Coercivity (using Printer Diagnostics). To encode with Low Coercivity, obtain Low Coercivity cards. Make sure the cards work with your magnetic stripe reader.

Tips for success:

If the magnetic stripe card does not have stripe material to match the tracks sent, this message can appear. For example, this message appears if you use a two-track card and send three tracks of magnetic stripe data.

Magnetic stripe

Smart Card chip

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Datacard Group CP60 manual Magnetic stripe Smart Card chip