Page 97

PR-01703 Printhead Error

The printhead cam is not in the correct position to print.

Possible Cause: An internal printer component is stuck in the wrong position.

Solution: Fix the printer by clearing any obstructions from inside the print area. Power the printer off and on. (Disconnect the power cord from the printer power supply and then connect it again.) Send the card to print again.

If you cannot fix the problem, contact your service provider for assistance.

Page 102
Image 102
Datacard Group CP60 manual