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Cleaning the printer rollers
The printer rollers move the card during printing or cleaning operations. Clean the rollers when problems occur such as:
•Repeated card jams
• Cards are not being picked, repeatedly
• Colors are not aligned on the printed card Use the cleaning pen to clean printer rollers.
1 Clean the pick roller:
a Open the input hopper and remove all cards from the input hopper.
bRemove the cap from the cleaning pen. Hold the end of the
cleaning pen against the pick roller.
cUse the LCD panel to run a cleaning card. See "Cleaning the printer" on page 39. Do not insert a cleaning card! The printer moves the rollers when it attempts to pick the card.
dSlowly move the pen over the surface of the pick roller.
eLightly wipe any dirt from the end of the cleaning pen onto a clean cloth or paper. Move the cleaning pen to another area of the roller.
fRepeat steps c through e until no more dirt appears on the pen.
