What is the problem?
5The printer does not respond when printing a card or when clicking “Resume” on the Printer Toolbox.
6The printer cover will not close.
Try this:
•Make sure the printer is plugged in. See "Power on the printer" on page 9.
•Make sure the printer is connected to the computer. "Connect the printer to the network" on page 27.
•If the Status Light on the printer is blinking amber (yellow), press the Ready .
•Power off the printer and power it on to see if communication resumes.
•See Info Central for more detailed communication troubleshooting information.
•Make sure no extra items are inside the printer.
•Make sure the print ribbon cartridge is installed correctly. See "Loading print ribbon" on page 7.
•If you installed or bumped the printhead cartridge, make sure it is installed correctly. See Production in Info Central.
•Push down firmly on the front edge of the cover to latch it.
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