The printer cannot identify the ribbon installed.
Possible Cause 1: You have installed an unsupported print ribbon.
Solution 1: Press the Ready key to print
Possible Cause 2: You have installed a roll of
Solution 2: Make sure the new type of ribbon is approved for use with this printer. Run the latest Firmware Update Utility to install support for the new type of ribbon in this printer.
Possible Cause 3: You have installed a defective roll of CP60 print ribbon.
Solution 3: Install another roll of CP60 print ribbon.
Possible Cause 4: You have separated parts of the print ribbon.
Solution 4: Replace missing parts of the print ribbon.
If you cannot fix the problem, contact your service provider for assistance.
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