155, Partition, 112 using Dell PowerEdge, Index | Dell 840 manual

Index

Numbers

5.25-inch drives

installing, 50

A

alert messages, 28

asset tag, 33

B

batteries troubleshooting, 98

battery

removing and replacing, 83 troubleshooting the RAID card

battery, 107

beep codes, 26

bezel installing, 47

boot drive configuring, 54

boot sequence, 32

C

cables

drive interface, 47 drive power, 48

CD drive troubleshooting, 102

CD-ROM drive.

See optical drive

checking equipment, 92

configuring boot drive, 54

connecting external devices, 14

connectors system board, 118

console redirection screen, 35

contacting Dell, 126

control panel assembly installing, 87

cooling fans troubleshooting, 99

cover installing, 47

CPU setup options, 33

D

damaged systems troubleshooting, 97

Dell contacting, 126

Dell PowerEdge Diagnostics using, 111

diagnostics

advanced testing options, 113 running from the utility

partition, 112 using Dell PowerEdge

Diagnostics, 111 when to use, 112

diagnostics messages, 28

diskette drive installing, 48 removing, 48 troubleshooting, 101

drives

interface cables, 47 power cables, 48

E

error messages, 29

expansion card troubleshooting, 108

expansion cards, 71 installing, 72 removing, 73

external devices connecting, 14

F

fans

back system, 67-68 front system, 66-67

Index

155

Image 155

Dell 840 manual 155, Removing and replacing, 83 troubleshooting the RAID card, Partition, 112 using Dell PowerEdge, Index

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Dell PowerEdge 840 Systems June DJ894 Contents Page Front I/O Panel Service-Only Parts Procedure Replacing the SAS Controller Card BatteryGeneral Memory Module Installation Guidelines 100 Troubleshooting IRQ Assignment ConflictsTroubleshooting System Cooling Problems Troubleshooting an External Scsi Tape Drive 103 113 Returning Items for Warranty Repair or Credit 123111 112 Glossary Index About Your System Other Information You May Need Accessing System Features During Startup Page Connected to the power source Turned off immediately after the power button is pressedPower button is enabled in the System Setup program. When Power-on indicator On System power is onPage Page Diagnostics Indicator Codes System Appropriate drives installed in yourSystem board failure See Getting Help on Other failure Ensure that the diskette drive, optical drive Hard-Drive Indicators Drive status indicator Hard-Drive Indicator Codes System Messages Faulty diskette, diskette drive Remote Configuration is Wait until the process is completeBios remote update failed Retry update Nvramclr jumper is installed Remove the Nvramclr jumper Memory configurations Controller. See Using the SystemSetup Program on Configuration is incorrect Configuration guidelines, a list Persists, see Getting Help on Faulty keyboard controllerSystem is incorrectly configured Loose or improperly connected Not a bootable diskette Use a bootable diskette Faulty or missing diskette driveProblem persists, replace the drive Faulty system board See Getting Help on Faulty hard-disk drive Replace the hard-disk drive. See Error encountered in initializingPCI device faulty system board Jumper location. Check for a Bios Invalid memory configuration See General Memory Module System Setup program. SeeAppropriate drive installed in your Faulty memory module See Troubleshooting System Troubleshooting a Hard Drive on Faulty system battery See Using the System SetupSystem Battery on On the boot hard drive System Beep Codes Slave interrupt-mask register failure Baseboard Management Controller Messages Diagnostics MessagesAlert Messages Using the System Setup Program Entering the System Setup ProgramResponding to Error Messages Using the System Setup Program Main Screen System Setup Options Main System Setup Program Screen System memory test option, and redundant memory status SettingsOff default Installation and disable Off after installation CPU Information Screens Integrated Devices Screen System Security Screen Console Redirection Screen Access to your system using the system password feature System Security Screen Options Description System PasswordYou to assign and verify a new system password Setup Password Exit Screen System and Setup Password FeaturesUsing the System Password Using the System Setup Program Using the Setup Password Using the System Setup Program Recommended Tools Installing System ComponentsPage Page Removing the Cover Front-Panel Removing the Front-Panel Drive Inserts Commission Installing Closing the System Connecting Drives Removing a Diskette Drive DC Power CablesInstalling a Diskette Drive Diskette DrivePage Installing an Optical or Tape Drive Page Page Test the drive Hard Drive Installation GuidelinesHard Drives Removing a Hard Drive from the Drive Bay Configuring the Boot Drive Installing a Hard Drive in the Drive Bay Installing System Components Sata interface cable SATA0 connector Installing System Components SAS controller card Removing a Hard Drive from a Lever-Release Drive Carrier Page Hot-Plug Sata Hard Drives Using the SAS Backplane Interface connector on 12. Installing the SAS Release tab Data cable SAS controller card Installing System Components Removing the Cooling Shroud Cooling ShroudRemoving a Hot-Plug SAS or Sata Hard Drive Cooling Fans Installing the Cooling Shroud Removing the Front System Removing the Back System Fan Installing the Front System FanPage Removing the Power Supply Power SupplyPage Expansion Cards Page Removing an Expansion Card Expansion-card connector Installing System Components Disconnect the battery cable from the SAS controller card Replacing the SAS Controller Card Battery Memory General Memory Module Installation GuidelinesInstalling Memory Modules Sample Memory Configurations Total MemoryPage Removing Memory Modules Microprocessor Removing the Processor Page Page Installing System Components Replacing the System Battery Installing a RAC CardSystem Battery Page Front I/O Panel Service-Only Parts Procedure Mounting screws Installing System Components Chassis Removing the System Board System Board Service-Only Parts ProcedureInstalling the Control Panel Assembly Installing System Components Page Installing System Components Start-Up Routine Indications Look/listen for Action Safety First-For You and Your SystemSoftware Monitors power indicator Start-Up Routine Checking the Equipment Troubleshooting IRQ Assignment ConflictsTroubleshooting the Video Subsystem Monitor is not working properly Video memory is faulty Troubleshooting the Mouse Troubleshooting the Keyboard Troubleshooting a Serial I/O Device Troubleshooting Serial I/O Problems NIC cannot communicate with network Troubleshooting a NICTroubleshooting a USB Device Liquid spilled on the system Excessive humidity Troubleshooting External ConnectionsTroubleshooting a Wet System System was dropped or damaged Troubleshooting a Damaged System Troubleshooting Power Supplies Troubleshooting the System Battery Troubleshooting a Fan Troubleshooting System Cooling Problems Troubleshooting System Memory 101 Troubleshooting a Diskette DriveError message indicates a diskette drive problem Troubleshooting an Optical Drive 103 Troubleshooting an External Scsi Tape Drive Troubleshooting a Hard Drive 105 Troubleshooting Sata Hard DrivesTroubleshooting a Sata Hard Drive Troubleshooting a Sata Hard Drive in a RAID Configuration 107 Troubleshooting a SAS RAID Controller Troubleshooting Expansion Cards 109 Troubleshooting the Microprocessor Troubleshooting Your System 111 Using Dell PowerEdge DiagnosticsSystem Diagnostics Features Running System Diagnostics From the Utility Partition When to Use the System DiagnosticsRunning the System Diagnostics From Removable Bootable Media Selecting Diagnostics Options System Diagnostics Testing OptionsUsing the Custom Test Options Selecting Devices for Testing 114 115 Jumpers and ConnectorsSystem Board Jumpers Page 117 Page 119 Disabling a Forgotten Password Getting Help Online ServicesObtaining Assistance 121 Electronic Quote Service AutoTech ServiceAutomated Order-Status Service Support Service 123 Before You Call 125 Mail la-techsupport@dell.com Technical Support Contacting Dell126 Mail la-techsupport@dell.com Technical Support Toll-free Website support.ap.dell.com Technical Support Toll-free Technical Support Services127 Sales General Support Toll-free 128Mail la-techsupport@dell.com General Support Toll-free 129 130 3355 131General Support calling from Guayaquil 132 Mail la-techsupport@dell.com General Support 133 134 135 136 Mail krsupport@dell.com 137 138 Technical Support Claracom 139 Fax 21 424 01 140 141 142 143 Country Code Precision Technical Support PowerApp, PowerEdge Home and Small Business Fax 0870 907 International Access Code Country Code City Code144 Mail delldirectsupport@dell.com Customer Care website 145 146 Celsius 147Amperes AC Alternating current BTU British thermal unit Cm Centimeters Cmos Complementary metal-oxide semiconductor 148 Fahrenheit 149 LVD Low voltage differential Meters MA Milliamperes 150 151 TOE TCP/IP offload engine System diskette See bootable diskette152 TCP/IP Transmission Control Protocol/Internet Protocol Volts VAC Volts alternating current VDC Volts direct current 153 154 155 Removing and replacing, 83 troubleshooting the RAID cardPartition, 112 using Dell PowerEdge Interface cables, 47 power cables Fans installing, 67-68 removing 157 Post Upgrades processor