Dell 840 110

4Ensure that the processor and heat sink are properly installed. See "Installing a Processor" on page 81.

5Close the system. See "Closing the System" on page 47.

6Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem persists, see "Getting Help" on page 121.

110Troubleshooting Your System

Contents

Dell™ PowerEdge™ 840 Systems Hardware Owner’s Manual Notes, Notices, and Cautions Contents About Your System Using the System Setup Program Installing System Components Page Troubleshooting Your System Running the System Diagnostics Jumpers and Connectors Getting Help Glossary Index About Your System Other Information You May Need Accessing System Features During Startup Front-PanelFeatures and Indicators Page Back-PanelFeatures and Indicators Connecting External Devices NIC Indicator Codes Diagnostics Indicator Codes Page Hard-DriveIndicator Codes System Messages Page Page Page Page Page Page Page System Beep Codes Page Warning Messages Diagnostics Messages Alert Messages Baseboard Management Controller Messages Using the System Setup Program Entering the System Setup Program Responding to Error Messages Using the System Setup Program System Setup Options Main Screen Page Page CPU Information Screens Integrated Devices Screen Console Redirection Screen System Security Screen Page Exit Screen System and Setup Password Features Using the System Password 3Type your new system password You can use up to 32 characters in your password 4Press <Enter 5To confirm your password, type it a second time and press <Enter Using Your System Password to Secure Your System Using the Setup Password Operating With a Setup Password Enabled Deleting or Changing an Existing Setup Password 1Enter the System Setup program and select the System Security option Setup Password The setting changes to Not Enabled Installing System Components Recommended Tools Inside the System Opening the System Removing the Bezel Removing the Cover Front-PanelDrive Inserts Removing the Front-PanelDrive Inserts Installing the Front-PanelDrive Inserts Closing the System Replacing the Cover Installing the Bezel Connecting Drives Interface Cables Diskette Drive Removing a Diskette Drive Installing a Diskette Drive Optical or Tape Drives Installing an Optical or Tape Drive 8Connect a power cable to the drive. See Figure 11Close the system. See "Closing the System" on page 12Stand the system upright Hard Drives Hard Drive Installation Guidelines Configuring the Boot Drive Removing a Hard Drive from the Drive Bay Installing a Hard Drive in the Drive Bay 2Install the hard drive in the hard-drivebay: 3Install the hard-drivebay. (See Figure 3-8.): 4Connect a power cable to each hard drive. (See Figure 3-8.) 5Connect the hard-driveinterface cables to each hard drive If you are installing a SATA hard drive Page 7Close the system. See "Closing the System" on page 8Stand the system upright 11Install any required device drivers Removing a Hard Drive from a Lever-ReleaseDrive Carrier Installing an Hard Drive in the Lever-ReleaseDrive Carrier Hot-PlugSATA Hard Drives Using the SAS Backplane Page Page Removing a Hot-PlugSAS or SATA Hard Drive Cooling Shroud Removing the Cooling Shroud Installing the Cooling Shroud Cooling Fans Removing the Front System Fan Installing the Front System Fan Removing the Back System Fan Installing the Back System Fan Power Supply Removing the Power Supply Replacing the Power Supply Expansion Cards Installing an Expansion Card Removing an Expansion Card 4Remove the expansion card (see Figure 3-19): a Remove the screw that secures the expansion-cardbracket to the back panel 6Close the system. See "Closing the System" on page 7Stand the system upright Replacing the SAS Controller Card Battery Memory General Memory Module Installation Guidelines Installing Memory Modules 3Locate the memory module sockets. See "System Board Connectors" on page Press the ejectors on the memory module socket down and out, as shown in Repeat this procedure to install the remaining memory modules. See 8Close the system. See "Closing the System" on page 9Stand the system upright Microprocessor Removing the Processor Page Installing a Processor 5Close the processor cover 7Prepare the heat sink for installation: 8Lower the heat sink onto the processor. See Figure 9Secure the heat sink to the retention module 11Install the cooling shroud. See "Installing the Cooling Shroud" on page Installing a RAC Card System Battery Replacing the System Battery Remove the system battery. See 9Enter the System Setup program to confirm that the battery operates properly 10From the main screen, select System Time to enter the correct time and date Re-enter To test the newly installed battery, see Front I/O Panel (Service-OnlyParts Procedure) Removing the Control Panel Assembly and Chassis-IntrusionSwitch Page Installing the Control Panel Assembly System Board (Service-OnlyParts Procedure) Removing the System Board Page Installing the System Board Page Troubleshooting Your System Safety First—ForYou and Your System Start-UpRoutine Checking the Equipment Troubleshooting IRQ Assignment Conflicts Troubleshooting the Video Subsystem Troubleshooting the Keyboard Troubleshooting the Mouse Troubleshooting Serial I/O Problems Troubleshooting a Serial I/O Device Troubleshooting a USB Device Troubleshooting a NIC Troubleshooting External Connections Troubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting the System Battery Troubleshooting Power Supplies Troubleshooting System Cooling Problems Troubleshooting a Fan Troubleshooting System Memory Troubleshooting a Diskette Drive Troubleshooting an Optical Drive Troubleshooting an External SCSI Tape Drive Troubleshooting a Hard Drive Troubleshooting SATA Hard Drives Troubleshooting a SATA Hard Drive Troubleshooting a SATA Hard Drive in a RAID Configuration Troubleshooting a SAS RAID Controller Troubleshooting Expansion Cards Troubleshooting the Microprocessor Page Running the System Diagnostics Using Dell PowerEdge Diagnostics System Diagnostics Features When to Use the System Diagnostics Running the System Diagnostics From the Utility Partition From Removable Bootable Media System Diagnostics Testing Options Using the Custom Test Options Selecting Devices for Testing Selecting Diagnostics Options Page Jumpers and Connectors System Board Jumpers Page Page System Board Connectors Page Disabling a Forgotten Password Getting Help Obtaining Assistance Online Services AutoTech Service Automated Order-StatusService Support Service Dell Enterprise Training and Certification Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Page Contacting Dell Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page TV Printers, and Projectors) for Relationship Page Glossary Page Page Page Page Page Page Page Index Numbers