Dell 840 manual

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Dell 840 manual

Contents

Dell PowerEdge 840 Systems W . d e l l . c o m s u p p o r t . d e l l . c o m June DJ894 Contents Page Front I/O Panel Service-Only Parts Procedure Replacing the SAS Controller Card BatteryGeneral Memory Module Installation Guidelines Troubleshooting IRQ Assignment Conflicts Troubleshooting System Cooling ProblemsTroubleshooting an External Scsi Tape Drive 103 100 Returning Items for Warranty Repair or Credit 123 111112 113 Glossary Index Other Information You May Need About Your System Accessing System Features During Startup Page Turned off immediately after the power button is pressed Power button is enabled in the System Setup program. WhenPower-on indicator On System power is on Connected to the power sourcePage Page Diagnostics Indicator Codes Appropriate drives installed in your System board failure See Getting Help onOther failure Ensure that the diskette drive, optical drive System Hard-Drive Indicator Codes Hard-Drive Indicators Drive status indicator System Messages Remote Configuration is Wait until the process is complete Bios remote update failed Retry updateNvramclr jumper is installed Remove the Nvramclr jumper Faulty diskette, diskette drive Controller. See Using the System Setup Program onConfiguration is incorrect Configuration guidelines, a list Memory configurations Faulty keyboard controller System is incorrectly configuredLoose or improperly connected Persists, see Getting Help on Faulty or missing diskette drive Problem persists, replace the driveFaulty system board See Getting Help on Not a bootable diskette Use a bootable diskette Error encountered in initializing PCI device faulty system boardJumper location. Check for a Bios Faulty hard-disk drive Replace the hard-disk drive. See System Setup program. See Appropriate drive installed in yourFaulty memory module See Troubleshooting System Invalid memory configuration See General Memory Module Faulty system battery See Using the System Setup System Battery onOn the boot hard drive Troubleshooting a Hard Drive on System Beep Codes Slave interrupt-mask register failure Baseboard Management Controller Messages Diagnostics MessagesAlert Messages Entering the System Setup Program Responding to Error MessagesUsing the System Setup Program Using the System Setup Program System Setup Options Main Screen Main System Setup Program Screen Settings Off defaultInstallation and disable Off after installation System memory test option, and redundant memory status CPU Information Screens Integrated Devices Screen Console Redirection Screen System Security Screen System Security Screen Options Description System Password You to assign and verify a new system passwordSetup Password Access to your system using the system password feature Exit Screen System and Setup Password FeaturesUsing the System Password Using the System Setup Program Using the Setup Password Using the System Setup Program Installing System Components Recommended ToolsPage Page Front-Panel Removing the Cover Removing the Front-Panel Drive Inserts Installing Commission Connecting Drives Closing the System DC Power Cables Installing a Diskette DriveDiskette Drive Removing a Diskette DrivePage Installing an Optical or Tape Drive Page Page Test the drive Hard Drive Installation GuidelinesHard Drives Configuring the Boot Drive Removing a Hard Drive from the Drive Bay Installing a Hard Drive in the Drive Bay Installing System Components SATA0 connector Installing System Components Sata interface cable SAS controller card Removing a Hard Drive from a Lever-Release Drive Carrier Page Hot-Plug Sata Hard Drives Using the SAS Backplane 12. Installing the SAS Release tab Data cable Interface connector on SAS controller card Installing System Components Removing the Cooling Shroud Cooling ShroudRemoving a Hot-Plug SAS or Sata Hard Drive Installing the Cooling Shroud Cooling Fans Removing the Front System Installing the Front System Fan Removing the Back System FanPage Power Supply Removing the Power SupplyPage Expansion Cards Page Expansion-card connector Removing an Expansion Card Installing System Components Replacing the SAS Controller Card Battery Disconnect the battery cable from the SAS controller card General Memory Module Installation Guidelines Installing Memory ModulesSample Memory Configurations Total Memory MemoryPage Microprocessor Removing Memory Modules Removing the Processor Page Page Installing System Components Replacing the System Battery Installing a RAC CardSystem Battery Page Front I/O Panel Service-Only Parts Procedure Installing System Components Chassis Mounting screws Removing the System Board System Board Service-Only Parts ProcedureInstalling the Control Panel Assembly Installing System Components Page Installing System Components Safety First-For You and Your System Software Monitors power indicatorStart-Up Routine Start-Up Routine Indications Look/listen for Action Troubleshooting IRQ Assignment Conflicts Troubleshooting the Video SubsystemMonitor is not working properly Video memory is faulty Checking the Equipment Troubleshooting the Keyboard Troubleshooting the Mouse Troubleshooting Serial I/O Problems Troubleshooting a Serial I/O Device NIC cannot communicate with network Troubleshooting a NICTroubleshooting a USB Device Liquid spilled on the system Excessive humidity Troubleshooting External ConnectionsTroubleshooting a Wet System Troubleshooting a Damaged System System was dropped or damaged Troubleshooting the System Battery Troubleshooting Power Supplies Troubleshooting System Cooling Problems Troubleshooting a Fan Troubleshooting System Memory 101 Troubleshooting a Diskette DriveError message indicates a diskette drive problem Troubleshooting an Optical Drive Troubleshooting an External Scsi Tape Drive 103 Troubleshooting a Hard Drive 105 Troubleshooting Sata Hard DrivesTroubleshooting a Sata Hard Drive Troubleshooting a Sata Hard Drive in a RAID Configuration Troubleshooting a SAS RAID Controller 107 Troubleshooting Expansion Cards Troubleshooting the Microprocessor 109 Troubleshooting Your System Using Dell PowerEdge Diagnostics System Diagnostics FeaturesRunning System Diagnostics 111 When to Use the System Diagnostics Running the System DiagnosticsFrom Removable Bootable Media From the Utility Partition System Diagnostics Testing Options Using the Custom Test OptionsSelecting Devices for Testing Selecting Diagnostics Options 114 115 Jumpers and ConnectorsSystem Board Jumpers Page 117 Page 119 Disabling a Forgotten Password Online Services Obtaining Assistance121 Getting Help AutoTech Service Automated Order-Status ServiceSupport Service Electronic Quote Service 123 Before You Call 125 Contacting Dell 126Mail la-techsupport@dell.com Technical Support Toll-free Mail la-techsupport@dell.com Technical Support Technical Support Toll-free Technical Support Services 127Sales Website support.ap.dell.com General Support Toll-free 128Mail la-techsupport@dell.com General Support Toll-free 129 130 3355 131General Support calling from Guayaquil 132 133 Mail la-techsupport@dell.com General Support 134 135 136 137 Mail krsupport@dell.com 138 139 Technical Support Claracom 140 Fax 21 424 01 141 142 Country Code Precision Technical Support PowerApp, PowerEdge 143 International Access Code Country Code City Code 144Mail delldirectsupport@dell.com Customer Care website Home and Small Business Fax 0870 907 145 146 147 Amperes AC Alternating currentBTU British thermal unit Celsius 148 Cm Centimeters Cmos Complementary metal-oxide semiconductor 149 Fahrenheit 150 LVD Low voltage differential Meters MA Milliamperes 151 System diskette See bootable diskette 152TCP/IP Transmission Control Protocol/Internet Protocol TOE TCP/IP offload engine 153 Volts VAC Volts alternating current VDC Volts direct current 154 Removing and replacing, 83 troubleshooting the RAID card Partition, 112 using Dell PowerEdgeInterface cables, 47 power cables 155 Fans installing, 67-68 removing Post 157 Upgrades processor