9Enter the System Setup program and check the system memory setting. See "Using the System Setup Program" on page 29.

If the amount of memory installed does not match the system memory setting, then perform the following steps:

aTurn off the system and attached peripherals, and disconnect the system from its electrical outlet.

bOpen the system. See "Opening the System" on page 43.

NOTE: Several configurations for memory modules exist; see "General Memory Module Installation Guidelines" on page 76.

cSwap the memory module in socket 1 with another of the same capacity. See "Installing Memory Modules" on page 76.

dClose the system. See "Closing the System" on page 47.

eReconnect the system to its electrical outlet, and turn on the system and attached peripherals.

fAs the system boots, observe the monitor screen and the indicators on the keyboard.

10Perform the following steps:

a Turn off the system and attached peripherals, and disconnect the system from its electrical outlet. b Open the system. See "Opening the System" on page 43.

c Perform step d through step f in step 9 for each memory module installed. If the problem persists, see "Getting Help" on page 121.

Troubleshooting a Diskette Drive

Problem

•Error message indicates a diskette drive problem.

Action

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge.

1Enter the System Setup program and verify that the diskette drive is configured correctly. See "Using the System Setup Program" on page 29.

2Remove the bezel. See "Removing the Bezel" on page 43.

3Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 111.

4Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

5Open the system. See "Opening the System" on page 43.

Troubleshooting Your System

 

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