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Cleaning the ink cartridge nozzles

To improve print quality, you may need to clean the ink cartridge nozzles.

Clean the nozzles when:

Characters are not printing completely.

White dashes appear in graphics or printed text.

Print is smudged or too dark.

Colors on print jobs are faded or they differ from the colors on the screen.

Vertical, straight lines are not smooth.

You can use the operator panel or the Dell Printer Solution Center to clean the nozzles.

Using the operator panel

Using the printer software

1 Load plain paper in the printer. For help, see page 15.

2 Press Options until Cartridges displays.

3 Press + until Clean displays.

4 Press Select.

1 Load plain paper in the printer. For help, see page 15.

2 Open the Dell Printer Solution Center. For help, see page 10.

3 Click the Maintenance tab.

4 From the Maintenance tab, click Clean to fix horizontal streaks.

5Click Print.

A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles.

Print your document again to verify your print quality has improved.

To further improve print quality, try wiping the ink cartridge nozzles and contacts (refer to your User’s Guide), and then print your document again.

If print quality has not improved, try cleaning the ink cartridge nozzles up to two more times.

42 Maintenance

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Dell A940 owner manual Cleaning the ink cartridge nozzles