Other help sources | Dell A940 instruction

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Uninstall and reinstall the printer software

If the printer is not functioning properly or if a communications error message appears when you try to use your printer, you may need to uninstall, and then reinstall the printer software.

1From your desktop, click Start → Programs → Dell Printers → Dell AIO Printer A940 → Uninstall Dell A940.

2Follow the instructions on your computer screen to uninstall the printer software.

3Restart your computer before reinstalling the printer software.

4Insert the Dell AIO Printer A940 CD. If the CD does not start, click Install.

5Follow the instructions on your computer screen to install the software.

Other help sources

If the preceding printer solutions do not solve the problem with your printer:

•Refer to the Dell Printer Solution Center software for more troubleshooting information:

aClick Start → Programs → Dell Printers → Dell AIO Printer A940 → Dell Solution Center.

bClick the Troubleshooting tab on the left side of the screen.

•Go to support.dell.com for help.

54 Tr oubleshooting

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Dell A940 owner manual Other help sources, Uninstall and reinstall the printer software

Contents

Dell AIO Printer A940 Page Refer to When you need help with Finding information Understanding the All-In-One parts USB cable Use When you want to Finding your Express Service Code and Tag number Accessing your User’s Guide United States Government Restricted Rights Safety information Contents Maintenance Troubleshooting Xii Contents Learning about your printer Page Understanding the operator panel Copy Quality PowerCancel Black Operator panel menus Photo Options menus Accessing the Dell All-In-One Center Understanding the printer software Accessing Print Properties Using the Dell Photo Editor Using the Dell Printer Solution Center From this tab You can Understanding the paper type sensor Progress Click OK To permanently turn it off Using your printer Loading paper Cards, postcards, or EnvelopesGreeting cards, index Photo cards Using your printer Placing your document on the scanner glass Printing Printing photosSharing printers Click Start → Settings → Printer Print repeating images Print a poster Using the printer software Print a banner Print mirror images and iron-on transfers Personalize fabric with pictures Copying photos Click See More Copy SettingsCopying Press Number of Copies repeatedly Make color copies Press Number of Copies if makingColor Document Scanning photos Click See More Scan SettingsScanning Press Select Software Reduce/Enlarge Enlarging or reducing imagesScan a photograph and e-mail it to a friend Enlarge or reduce an image Use Optical Character Recognition Scan multiple pages or images Using special scan features Editing scanned images Using Bvrp fax software Installing Bvrp fax softwareFaxing Configuring Bvrp fax software Sending a one-page fax with Bvrp Sending a multiple-page fax with Bvrp Receiving faxes with Bvrp Using Fax ConsoleInstalling Fax Console Viewing your faxes in Bvrp Configuring Fax Console Sending a one-page fax with Fax ConsoleSending a multiple-page fax with Fax Console Receiving faxes with Fax Console Viewing faxes with Fax Console Fax troubleshooting I n t e n a n c e Ordering supplies Replacing the ink cartridges Maintenance After installing cartridges Aligning the ink cartridges Cleaning the ink cartridge nozzles Tr o u b l e s h o o t i n g Setup troubleshooting General troubleshooting Paper misfeeds or multiple sheets feed Envelopes do not feed properlyDocument does not print Printer or scanner is not communicating with computer Copy quality is unsatisfactoryIf your document is too light or too dark Click Display Advanced Copy Settings More troubleshooting You receive an error message Paper Jam message Cover Open message Ink Low message Cartridge Error messages Paper Out messageUnlock Scanner message Check the table below for specific instructions Other error messages Uninstall and reinstall the printer software Other help sources Regulator y Notices Regulator y Notices Japan Vcci Energy Star P e n d i Contacting Dell Brazil Belgium Brussels Website support.euro.dell.comBolivia British Virgin Islands Denmark Copenhagen Finland Helsinki Website support.euro.dell.com Corporate France Paris Montpellier Website support.euro.dell.comHome and Small Business Germany Langen Website support.euro.dell.com Guyana Greece Website support.euro.dell.comGrenada India Latin America Italy Milan Website support.euro.dell.comJamaica Luxembourg Website support.euro.dell.com Mexico Netherlands AntillesNetherlands Amsterdam Website support.euro.dell.com Portugal Website support.euro.dell.com Norway Lysaker Website support.euro.dell.comPoland Warsaw Website support.euro.dell.com Puerto Rico St. Vincent and the Grenadines Singapore SingaporeSpain Madrid Website support.euro.dell.com Sweden Upplands Vasby Website support.euro.dell.com Switzerland Geneva Website support.euro.dell.com Bracknell Website support.euro.dell.com Virgin Islands A. Austin, TexasBusiness Venezuela What is covered by this limited warranty? What is not covered by this limited warranty?Limited Warranties and Return Policy How long does this limited warranty last? What do I do if I need warranty service?What will Dell do? What if I purchased a service contract? How will you fix my product?What do I do if I am not satisfied? May I transfer the limited warranty? Total Satisfaction Return Policy U.S. Only What is not covered by this limited warranty? Consumers What do I do if I am not satisfied? Third-Party Software and Peripherals Products Total Satisfaction Return Policy Canada OnlyDell Software and Peripherals Canada Only Dell-Branded Peripheral Products Exclusions GuaranteeReturn Policy Making a Claim Dell Computer de Colombia Corporation Appendix Ink and Toner Cartridges Limited Warranty Latin America Only Dell Software License Agreement Limited Warranty Government Restricted Rights General D ex Index Index Index