Dell Diagnostics Main Menu, 105, Option Function | Dell JU373

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

3When the boot device list appears, highlight CD/DVD/CD-RW Drive and press <Enter>.

4Select the Boot from CD-ROMoption from the menu that appears and press <Enter>.

5Type 1 to start the menu and press <Enter> to proceed.

6Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

7When the Dell Diagnostics Main Menu appears, select the test that you want to run.

Dell Diagnostics Main Menu

1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option	Function

Express Test	Performs a quick test of devices. The test typically takes
	10 to 20 minutes and requires no interaction on your
	part. Run Express Test first to increase the possibility of
	tracing the problem quickly.

Extended Test	Performs a thorough check of devices. The test typically
	takes 1 hour or more and requires you to answer
	questions periodically

Custom Test	Tests a specific device. You can customize the tests you
	want to run.

Troubleshooting

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Dell JU373 manual Dell Diagnostics Main Menu, 105, Option Function

Contents

User’s Guide August JU373 Contents Customizing the Touch Pad Contents Accessing Power Options Properties Using a Monitor as Your Primary Display Mobile Broadband/Wireless Wide Area Network Wwan Checking Your Wireless Network CardInstalling a PC Card or ExpressCard Microsoft Windows Firewall 103 101 Viewing the System Setup Screens When to Use the Dell Diagnostics 127 124141 142 Macrovision Product Notice Automated Order-Status Service Contents Contents What Are You Looking For? Find It Here Finding Information At support.dell.com May not ship with your computer What Are You Looking For? Service Tag and Microsoft Windows License Label Dell Support Website support.dell.com Dell Support Utility Windows Help and Support Operating System Media Finding Information Front View About Your Computer Power button About Your Computer Y B O a R D S T a T U S L I G H T S Left Side View D I O C O N N E C T O R S Back View Right Side View Network connector RJ-45 Connects serial devices, such as a mouse or handheld device About Your Computer Bottom View About Your Computer Setting Up Your Computer Transferring Information to a New ComputerMicrosoft Windows XP To prepare a new computer for the file transfer Setting Up Your Computer Microsoft Windows Vista Turning Off Your Computer Setting Up Your Computer Battery Performance Using a Battery Dell QuickSet Battery Meter Checking the Battery Charge Check the Battery Charge Microsoft Windows Power MeterCheck the Battery Health Charge Gauge Low-Battery Warning Conserving Battery Power Power Management Modes Standby and Sleep ModeHibernate Mode Accessing Power Options Properties Configuring Power Management SettingsWindows XP Windows Vista Replacing the Battery Charging the Battery Storing a Battery Numeric Keypad Using the Keyboard Key Combinations BatterySystem Functions CD or DVD Tray Power Management Speaker FunctionsMicrosoft Windows XP Logo Key Functions TAB Microsoft Windows Vista Logo Key Functions Touch Pad Customizing the Touch Pad Using the Display Adjusting BrightnessUsing a Projector Windows Vista Using Both a Monitor and Your Computer Display Click the Settings tab→ Advanced→ Displays tab Using a Monitor as Your Primary Display Windows Vista Using the Display Playing CDs or DVDs Using Multimedia DVD player includes the following basic buttons Adjusting the Volume Connecting Your Computer to a TV or Audio Device Adjusting the Picture Video TV-out connector Connector Output connector Video and Standard Audio Video and S/PDIF Digital Audio Composite video adapter Composite Video and Standard Audio Standard audio cable Composite Video and S/PDIF Digital Audio Composite video adapter Component Video and Standard Audio Component video adapter Component Video and S/PDIF Digital Audio Component video adapter Enabling S/PDIF Digital Audio Enabling S/PDIF in the Windows Audio Driver Setting Up the Cyberlink CL Headphones Click Advanced Enabling the Display Settings for a TV Connecting a Network or Broadband Modem Cable Setting Up and Using Networks What You Need to Establish a Wlan Connection Wireless Local Area Network Wlan Checking Your Wireless Network Card Start Button and Connect To OptionOrder Confirmation for Your Computer Setting Up and Using Networks Determining the Wireless Network Device Manager Connecting to a Wlan Completing the Connection to the Wlan Click Start→ Settings→ Control Panel→ Network Connections Enabling/Disabling the Wireless Network Card Mobile Broadband/Wireless Wide Area Network Wwan Checking Your Dell Mobile Broadband Card Microsoft Windows Firewall Connecting to a Mobile Broadband Network Setting Up and Using Networks Card Types Using Cards Installing a PC Card or ExpressCard Card BlanksExtended Cards Using Cards Removing a Card or Blank About Passwords PasswordsSecuring Your Computer Security Cable Lock Type of Password Features Using a Primary or System Password Using an Administrator Password Trusted Platform Module TPM Using a Hard Drive Password Security Management Software Enabling the TPM Feature Using the Security Management Software Computer Tracking SoftwareActivating the Security Management Software If Your Computer Is Lost or Stolen 100 Computer, Keyboard, and Display Cleaning Your Computer Floppy Drive CDs and DVDs102 Dell Technical Update Service TroubleshootingDell Diagnostics When to Use the Dell Diagnostics 104 Dell Diagnostics Main Menu 105Option Function 106 OptionTab Function Dell Support Utility Accessing the Dell Support UtilityClicking the Dell Support Icon 107 Drive Problems Solving ProblemsDouble-Clicking the Dell Support Icon 108 Problems writing to an optical drive Optical drive problemsHard drive problems 109 110 Mail, Modem, and Internet Problems 111 Error Messages 112 Ieee 1394 Device Problems Lockups and Software Problems Program is designed for an earlier Windows operating system Other software problemsSolid blue screen appears 114 Memory Problems Network Problems115 116 Power Problems 117 Printer Problems Scanner Problems Sound and Speaker ProblemsNo sound from speakers 118 Touch Pad or Mouse Problems No sound from headphones119 If the display is blank Video and Display ProblemsDisplay is blank 120 If the display is difficult to read If only part of the display is readable121 122 Overview System Setup Program123 Windows Vista, click Start → Help and Support System Setup Screens Viewing the System Setup ScreensChanging the Boot Sequence Commonly Used Options 125 Performing a One-Time Boot Changing COM Ports Enabling the Infrared Sensor126 What Is a Driver? Reinstalling SoftwareDrivers Identifying Drivers Using Windows Device Driver Rollback Reinstalling Drivers and UtilitiesMicrosoft Windows Vista 128 129 Using the Drivers and Utilities Media 130 Manually Reinstalling Drivers 131 Restoring Your Operating System Using Microsoft Windows System Restore Starting System Restore132 Undoing the Last System Restore Enabling System Restore133 Using Dell PC Restore and Dell Factory Image Restore Windows XP Dell PC Restore134 135 136 Windows Vista Dell Factory Image Restore Reinstalling Windows XP or Windows Vista Using the Operating System MediaBefore you Begin 137 138 139 Dell QuickSet 140 Identifying Your Computer Traveling With Your ComputerPacking the Computer 141 Travel Tips Traveling by Air142 Getting Help Obtaining Assistance143 Technical Support and Customer Service DellConnect Online Services144 AutoTech Service Problems With Your OrderAutomated Order-Status Service 145 146 Before You Call 147 148 Diagnostics Checklist 149 Contacting Dell 150 151 SpecificationsProcessor System Information Ports and Connectors 152Memory Communications 153Video Audio Display 154 155 BatteryKeyboard Touch Pad AC Adapter 156 157 PhysicalEnvironmental 158 FCC Notice U.S. Only AppendixFCC Class B 159 160 Macrovision Product Notice 161 Glossary 162 Product ID 163 164 165 166 167 168 Module bay See media bay 169 NIC See network adapter 170 171 172 173 174 175 Video resolution See resolution 176