When to Use the Dell Diagnostics

103

Starting the Dell Diagnostics From Your Hard Drive

103

Starting the Dell Diagnostics From the Optional

 

Drivers and Utilities Media

104

Dell Diagnostics Main Menu

105

Dell Support Utility

107

Accessing the Dell Support Utility

107

Clicking the Dell Support Icon

107

Double-Clicking the Dell Support Icon

108

Solving Problems

108

Drive Problems

108

E-Mail, Modem, and Internet Problems

110

Error Messages

111

IEEE 1394 Device Problems

112

Lockups and Software Problems

113

Memory Problems

115

Network Problems

115

Power Problems

116

Printer Problems

117

Scanner Problems

118

Sound and Speaker Problems

118

Touch Pad or Mouse Problems

119

Video and Display Problems

120

If the display is blank

120

If the display is difficult to read

121

If only part of the display is readable

121

13 System Setup Program . . . . . . . . . . . . . 123

Overview . . . . . . . . . . . . . . . . . . . . . . . . . 123

Viewing the System Setup Screens . . . . . . . . . . . 124

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Contents

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Dell JU373 manual When to Use the Dell Diagnostics, Viewing the System Setup Screens