Using the Drivers and Utilities Media, 129 | Dell JU373 guide

4Click the Drivers tab→ Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System Restore (see "Restoring Your Operating System" on page 131) to return your computer to the operating state that existed before you installed the new driver.

Using the Drivers and Utilities Media

If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 131) does not resolve the problem, then reinstall the driver from the Drivers and Utilities media.

1Save and close any open files, and exit any open programs.

2Insert the Drivers and Utilities media.

In most cases, the CD/DVD starts running automatically. If it does not, start Windows Explorer, click your CD/DVD drive directory to display the CD/DVD contents, and then double-click the autorcd.exe file. The first time that you run the CD/DVD, it might prompt you to install setup files. Click OK, and follow the instructions on the screen to continue.

3From the Language drop-down menu in the toolbar, select your preferred language for the driver or utility (if available).

4At the welcome screen, click Next and wait for the CD/DVD to complete the hardware scan

5To detect other drivers and utilities, under Search Criteria, select the appropriate categories from the System Model, Operating System, and Topic drop-down menus.

A link or links appear(s) for the specific drivers and utilities used by your computer.

6Click the link of a specific driver or utility to display information about the driver or utility that you want to install.

7Click the Install button (if present) to begin installing the driver or utility. At the welcome screen, follow the screen prompts to complete the installation.

If no Install button is present, automatic installation is not an option. For installation instructions, either see the appropriate instructions in the

Reinstalling Software

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Dell JU373 manual Using the Drivers and Utilities Media, 129

Contents

User’s Guide August JU373 Contents Customizing the Touch Pad Contents Accessing Power Options Properties Using a Monitor as Your Primary Display Mobile Broadband/Wireless Wide Area Network Wwan Checking Your Wireless Network CardInstalling a PC Card or ExpressCard Microsoft Windows Firewall 103 101 Viewing the System Setup Screens When to Use the Dell Diagnostics 127 124141 142 Macrovision Product Notice Automated Order-Status Service Contents Contents What Are You Looking For? Find It Here Finding Information At support.dell.com May not ship with your computer What Are You Looking For? Service Tag and Microsoft Windows License Label Dell Support Website support.dell.com Dell Support Utility Windows Help and Support Operating System Media Finding Information Front View About Your Computer Power button About Your Computer Y B O a R D S T a T U S L I G H T S Left Side View D I O C O N N E C T O R S Back View Right Side View Network connector RJ-45 Connects serial devices, such as a mouse or handheld device About Your Computer Bottom View About Your Computer Setting Up Your Computer Transferring Information to a New ComputerMicrosoft Windows XP To prepare a new computer for the file transfer Setting Up Your Computer Microsoft Windows Vista Turning Off Your Computer Setting Up Your Computer Battery Performance Using a Battery Dell QuickSet Battery Meter Checking the Battery Charge Check the Battery Charge Microsoft Windows Power MeterCheck the Battery Health Charge Gauge Low-Battery Warning Conserving Battery Power Power Management Modes Standby and Sleep ModeHibernate Mode Accessing Power Options Properties Configuring Power Management SettingsWindows XP Windows Vista Replacing the Battery Charging the Battery Storing a Battery Numeric Keypad Using the Keyboard Key Combinations BatterySystem Functions CD or DVD Tray Power Management Speaker FunctionsMicrosoft Windows XP Logo Key Functions TAB Microsoft Windows Vista Logo Key Functions Touch Pad Customizing the Touch Pad Using the Display Adjusting BrightnessUsing a Projector Windows Vista Using Both a Monitor and Your Computer Display Click the Settings tab→ Advanced→ Displays tab Using a Monitor as Your Primary Display Windows Vista Using the Display Playing CDs or DVDs Using Multimedia DVD player includes the following basic buttons Adjusting the Volume Connecting Your Computer to a TV or Audio Device Adjusting the Picture Video TV-out connector Connector Output connector Video and Standard Audio Video and S/PDIF Digital Audio Composite video adapter Composite Video and Standard Audio Standard audio cable Composite Video and S/PDIF Digital Audio Composite video adapter Component Video and Standard Audio Component video adapter Component Video and S/PDIF Digital Audio Component video adapter Enabling S/PDIF Digital Audio Enabling S/PDIF in the Windows Audio Driver Setting Up the Cyberlink CL Headphones Click Advanced Enabling the Display Settings for a TV Connecting a Network or Broadband Modem Cable Setting Up and Using Networks What You Need to Establish a Wlan Connection Wireless Local Area Network Wlan Checking Your Wireless Network Card Start Button and Connect To OptionOrder Confirmation for Your Computer Setting Up and Using Networks Determining the Wireless Network Device Manager Connecting to a Wlan Completing the Connection to the Wlan Click Start→ Settings→ Control Panel→ Network Connections Enabling/Disabling the Wireless Network Card Mobile Broadband/Wireless Wide Area Network Wwan Checking Your Dell Mobile Broadband Card Microsoft Windows Firewall Connecting to a Mobile Broadband Network Setting Up and Using Networks Card Types Using Cards Installing a PC Card or ExpressCard Card BlanksExtended Cards Using Cards Removing a Card or Blank About Passwords PasswordsSecuring Your Computer Security Cable Lock Type of Password Features Using a Primary or System Password Using an Administrator Password Trusted Platform Module TPM Using a Hard Drive Password Security Management Software Enabling the TPM Feature Using the Security Management Software Computer Tracking SoftwareActivating the Security Management Software If Your Computer Is Lost or Stolen 100 Computer, Keyboard, and Display Cleaning Your Computer Floppy Drive CDs and DVDs102 Dell Technical Update Service TroubleshootingDell Diagnostics When to Use the Dell Diagnostics 104 Dell Diagnostics Main Menu 105Option Function 106 OptionTab Function Dell Support Utility Accessing the Dell Support UtilityClicking the Dell Support Icon 107 Drive Problems Solving ProblemsDouble-Clicking the Dell Support Icon 108 Problems writing to an optical drive Optical drive problemsHard drive problems 109 110 Mail, Modem, and Internet Problems 111 Error Messages 112 Ieee 1394 Device Problems Lockups and Software Problems Program is designed for an earlier Windows operating system Other software problemsSolid blue screen appears 114 Memory Problems Network Problems115 116 Power Problems 117 Printer Problems Scanner Problems Sound and Speaker ProblemsNo sound from speakers 118 Touch Pad or Mouse Problems No sound from headphones119 If the display is blank Video and Display ProblemsDisplay is blank 120 If the display is difficult to read If only part of the display is readable121 122 Overview System Setup Program123 Windows Vista, click Start → Help and Support System Setup Screens Viewing the System Setup ScreensChanging the Boot Sequence Commonly Used Options 125 Performing a One-Time Boot Changing COM Ports Enabling the Infrared Sensor126 What Is a Driver? Reinstalling SoftwareDrivers Identifying Drivers Using Windows Device Driver Rollback Reinstalling Drivers and UtilitiesMicrosoft Windows Vista 128 129 Using the Drivers and Utilities Media 130 Manually Reinstalling Drivers 131 Restoring Your Operating System Using Microsoft Windows System Restore Starting System Restore132 Undoing the Last System Restore Enabling System Restore133 Using Dell PC Restore and Dell Factory Image Restore Windows XP Dell PC Restore134 135 136 Windows Vista Dell Factory Image Restore Reinstalling Windows XP or Windows Vista Using the Operating System MediaBefore you Begin 137 138 139 Dell QuickSet 140 Identifying Your Computer Traveling With Your ComputerPacking the Computer 141 Travel Tips Traveling by Air142 Getting Help Obtaining Assistance143 Technical Support and Customer Service DellConnect Online Services144 AutoTech Service Problems With Your OrderAutomated Order-Status Service 145 146 Before You Call 147 148 Diagnostics Checklist 149 Contacting Dell 150 151 SpecificationsProcessor System Information Ports and Connectors 152Memory Communications 153Video Audio Display 154 155 BatteryKeyboard Touch Pad AC Adapter 156 157 PhysicalEnvironmental 158 FCC Notice U.S. Only AppendixFCC Class B 159 160 Macrovision Product Notice 161 Glossary 162 Product ID 163 164 165 166 167 168 Module bay See media bay 169 NIC See network adapter 170 171 172 173 174 175 Video resolution See resolution 176