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Dell JU373 manual Using the Drivers and Utilities Media, 129

Models: JU373

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4Click the Drivers tab→ Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System Restore (see "Restoring Your Operating System" on page 131) to return your computer to the operating state that existed before you installed the new driver.

Using the Drivers and Utilities Media

If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 131) does not resolve the problem, then reinstall the driver from the Drivers and Utilities media.

1Save and close any open files, and exit any open programs.

2Insert the Drivers and Utilities media.

In most cases, the CD/DVD starts running automatically. If it does not, start Windows Explorer, click your CD/DVD drive directory to display the CD/DVD contents, and then double-click the autorcd.exe file. The first time that you run the CD/DVD, it might prompt you to install setup files. Click OK, and follow the instructions on the screen to continue.

3From the Language drop-down menu in the toolbar, select your preferred language for the driver or utility (if available).

4At the welcome screen, click Next and wait for the CD/DVD to complete the hardware scan

5To detect other drivers and utilities, under Search Criteria, select the appropriate categories from the System Model, Operating System, and Topic drop-down menus.

A link or links appear(s) for the specific drivers and utilities used by your computer.

6Click the link of a specific driver or utility to display information about the driver or utility that you want to install.

7Click the Install button (if present) to begin installing the driver or utility. At the welcome screen, follow the screen prompts to complete the installation.

If no Install button is present, automatic installation is not an option. For installation instructions, either see the appropriate instructions in the

Reinstalling Software

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Dell JU373 manual Using the Drivers and Utilities Media, 129

Contents

User’s Guide August JU373 Contents Customizing the Touch Pad Contents Accessing Power Options PropertiesUsing a Monitor as Your Primary Display Mobile Broadband/Wireless Wide Area Network Wwan Checking Your Wireless Network CardInstalling a PC Card or ExpressCard Microsoft Windows Firewall103 101Viewing the System Setup Screens When to Use the Dell Diagnostics127 124141 142Macrovision Product Notice Automated Order-Status ServiceContents Contents What Are You Looking For? Find It Here Finding InformationAt support.dell.com May not ship with your computerWhat Are You Looking For? Service Tag and Microsoft Windows License LabelDell Support Website support.dell.com Dell Support Utility Windows Help and Support Operating System Media Finding Information Front View About Your ComputerPower button About Your Computer Y B O a R D S T a T U S L I G H T S Left Side View D I O C O N N E C T O R S Back View Right Side ViewNetwork connector RJ-45 Connects serial devices, such as a mouse or handheld device About Your Computer Bottom View About Your Computer Setting Up Your Computer Transferring Information to a New ComputerMicrosoft Windows XP To prepare a new computer for the file transfer Setting Up Your Computer Microsoft Windows Vista Turning Off Your Computer Setting Up Your Computer Battery Performance Using a BatteryDell QuickSet Battery Meter Checking the Battery ChargeCheck the Battery Charge Microsoft Windows Power MeterCheck the Battery Health Charge GaugeLow-Battery Warning Conserving Battery PowerPower Management Modes Standby and Sleep ModeHibernate Mode Accessing Power Options Properties Configuring Power Management SettingsWindows XP Windows VistaReplacing the Battery Charging the BatteryStoring a Battery Numeric Keypad Using the KeyboardKey Combinations BatterySystem Functions CD or DVD TrayPower Management Speaker FunctionsMicrosoft Windows XP Logo Key Functions TAB Microsoft Windows Vista Logo Key FunctionsTouch Pad Customizing the Touch Pad Using the Display Adjusting BrightnessUsing a Projector Windows Vista Using Both a Monitor and Your Computer Display Click the Settings tab→ Advanced→ Displays tab Using a Monitor as Your Primary DisplayWindows Vista Using the Display Playing CDs or DVDs Using MultimediaDVD player includes the following basic buttons Adjusting the Volume Connecting Your Computer to a TV or Audio Device Adjusting the PictureVideo TV-out connector Connector Output connector Video and Standard Audio Video and S/PDIF Digital Audio Composite video adapter Composite Video and Standard Audio Standard audio cable Composite Video and S/PDIF Digital Audio Composite video adapter Component Video and Standard Audio Component video adapter Component Video and S/PDIF Digital Audio Component video adapter Enabling S/PDIF Digital Audio Enabling S/PDIF in the Windows Audio Driver Setting Up the Cyberlink CL HeadphonesClick Advanced Enabling the Display Settings for a TVConnecting a Network or Broadband Modem Cable Setting Up and Using NetworksWhat You Need to Establish a Wlan Connection Wireless Local Area Network WlanChecking Your Wireless Network Card Start Button and Connect To OptionOrder Confirmation for Your Computer Setting Up and Using Networks Determining the Wireless Network Device Manager Connecting to a WlanCompleting the Connection to the Wlan Click Start→ Settings→ Control Panel→ Network ConnectionsEnabling/Disabling the Wireless Network Card Mobile Broadband/Wireless Wide Area Network WwanChecking Your Dell Mobile Broadband Card Microsoft Windows Firewall Connecting to a Mobile Broadband NetworkSetting Up and Using Networks Card Types Using CardsInstalling a PC Card or ExpressCard Card BlanksExtended Cards Using Cards Removing a Card or Blank About Passwords PasswordsSecuring Your Computer Security Cable LockType of Password Features Using a Primary or System PasswordUsing an Administrator Password Trusted Platform Module TPM Using a Hard Drive PasswordSecurity Management Software Enabling the TPM FeatureUsing the Security Management Software Computer Tracking SoftwareActivating the Security Management Software If Your Computer Is Lost or Stolen 100 Computer, Keyboard, and Display Cleaning Your ComputerFloppy Drive CDs and DVDs102 Dell Technical Update Service TroubleshootingDell Diagnostics When to Use the Dell Diagnostics104 Dell Diagnostics Main Menu 105Option Function 106 OptionTab Function Dell Support Utility Accessing the Dell Support UtilityClicking the Dell Support Icon 107Drive Problems Solving ProblemsDouble-Clicking the Dell Support Icon 108Problems writing to an optical drive Optical drive problemsHard drive problems 109110 Mail, Modem, and Internet Problems111 Error Messages112 Ieee 1394 Device ProblemsLockups and Software Problems Program is designed for an earlier Windows operating system Other software problemsSolid blue screen appears 114Memory Problems Network Problems115 116 Power Problems117 Printer ProblemsScanner Problems Sound and Speaker ProblemsNo sound from speakers 118 Touch Pad or Mouse Problems No sound from headphones119 If the display is blank Video and Display ProblemsDisplay is blank 120If the display is difficult to read If only part of the display is readable121 122 Overview System Setup Program123 Windows Vista, click Start → Help and SupportSystem Setup Screens Viewing the System Setup ScreensChanging the Boot Sequence Commonly Used Options125 Performing a One-Time BootChanging COM Ports Enabling the Infrared Sensor126 What Is a Driver? Reinstalling SoftwareDrivers Identifying DriversUsing Windows Device Driver Rollback Reinstalling Drivers and UtilitiesMicrosoft Windows Vista 128129 Using the Drivers and Utilities Media130 Manually Reinstalling Drivers131 Restoring Your Operating SystemUsing Microsoft Windows System Restore Starting System Restore132 Undoing the Last System Restore Enabling System Restore133 Using Dell PC Restore and Dell Factory Image Restore Windows XP Dell PC Restore134 135 136 Windows Vista Dell Factory Image RestoreReinstalling Windows XP or Windows Vista Using the Operating System MediaBefore you Begin 137138 139 Dell QuickSet140 Identifying Your Computer Traveling With Your ComputerPacking the Computer 141Travel Tips Traveling by Air142 Getting Help Obtaining Assistance143 Technical Support and Customer Service DellConnect Online Services144 AutoTech Service Problems With Your OrderAutomated Order-Status Service 145146 Before You Call147 148 Diagnostics Checklist149 Contacting Dell150 151 SpecificationsProcessor System InformationPorts and Connectors 152Memory Communications 153Video AudioDisplay 154155 BatteryKeyboard Touch PadAC Adapter 156157 PhysicalEnvironmental 158 FCC Notice U.S. Only AppendixFCC Class B 159160 Macrovision Product Notice161 Glossary162 Product ID 163164 165 166 167 168 Module bay See media bay 169NIC See network adapter 170171 172 173 174 175 Video resolution See resolution176