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Dell NM176 owner manual 138

Models: NM176

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Country (City)	Service Type	Area Codes,
International Access		Local Numbers, and
Code Country Code		Toll-Free Numbers
City Code		Web and E-mail Address

Brunei	Technical Support	604 633 4966
Country Code: 673	(Penang, Malaysia)
Country Code: 673
	Customer Service (Penang,	604 633 3101
	Malaysia)	or toll-free: 801 1012
		or toll-free: 801 1012
	24-Hour Automated Order	toll-free: 801 1044
	Status Service
	Transaction Sales (Penang,	604 633 3101
	Malaysia)	or toll-free: 801 1012
		or toll-free: 801 1012

138

Getting Help

Image 138

Dell NM176 owner manual 138

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m August NM176 Contents Entering the BMC Setup Module BMC Setup Module Options Memory Information ScreenOpening and Closing the System Removing the Optical Drive Installing the Optical Drive Removing the Cooling Shroud Installing the Cooling ShroudReplacing the System Battery Installing a SAS Controller CardTroubleshooting Your System Safety First-For You and Your System117 121 Glossary Contents Other Information You May Need About Your SystemAccessing System Features During Startup Sata Configuration screen. This keystroke allows you to Front-Panel Features and IndicatorsKeystrokes for Accessing System Features Description Ctrl+S Documentation for your integrated NICAbout Your System Power button is enabled Power button Using the power buttonPower is turned off. If the power Power on. For more information, seeConnect USB 2.0-compliant devices to Indicator During normal system operationSystem problem SystemBack-Panel Features and Indicators Connecting External Devices Indicator ButtonSystem Messages On the networkUsing the System Setup Remote Bios update Retry the Bios update. IfInstalled System Messages Causes Corrective ActionsFaulty or improperly Replace the diskette One or more memory Reinstall the memorySee Troubleshooting Faulty diskette drive or Ensure that the disketteTroubleshooting Faulty or improperly Ensure that the RAC isInstalled RAC Properly installed. See Faulty keyboard controller See Getting Help onOr faulty system board Installed. See ConfiguredFaulty or improperly Ensure that all memory Troubleshooting SystemReinstall the operating System configuration Enter the System SetupSetup program, Reinstallation information75. If the problem Faulty or improperlyInstalled PCIe card Expansion Cards on Width Error Slot n installed PCIe cardFaulty drive. Parameters Ensure that the hard drive Implement Remote ConfigurationConfiguration request Troubleshooting a HardFaulty diskette or hard See Troubleshooting a Run the System SetupSettings. See Using Faulty memory module See Troubleshooting35. If the problem Settings faulty system Settings. See UsingBattery Faulty system board See Getting Help onDiagnostics Indicator Codes See Troubleshooting IRQ See Installing a Hard Drive onDrives installed in your system Ensure that the diskette driveSystem is in a System Beep CodesOther failure Ensure that the optical drive Normal operatingCmos write/read failure Faulty system board Bios error Reflash the BiosFailure faulty system board DMA initialization failure First 64 KB of main memory Odd/even logic failureProtected mode Improperly installed or faulty Master DMA-register failureShutdown test failure Gate A20 failure Unexpected interrupt Diagnostics Messages Alert MessagesEntering the System Setup Program Responding to Error MessagesMain Screen System Setup OptionsUsing the System Setup Program System if any changes were madeInclude the diskette drive, CD drive, hard drives, Hard drives installed in your systemDevices during system startup. Available options can NetworkIntegrated devices on the PCI bus, and any installed Auto defaultBoot Sequence Retry Report Keyboard ErrorsMemory Information Screen CPU Information ScreenTo the operating system Sata Configuration ScreenPrefetch Management, this field is read-onlyIntegrated Devices Screen Console Redirection Screen System Security Screen Sets the NMI feature On or Off Exit ScreenSystem and Setup Password Features Using the System PasswordPage Using the System Setup Program Using the Setup Password Disabling a Forgotten Password Baseboard Management Controller ConfigurationSee Disabling a Forgotten Password on Entering the BMC Setup Module BMC Setup Module OptionsInstalling System Components Recommended ToolsInside the System Optional Sink Power supply Hard driveOpening and Closing the System Removing the BezelInstalling the Bezel Opening the SystemNot leave tools or parts inside the system Cover ThumbscrewCooling Shroud Removing the Cooling ShroudInstalling the Cooling Shroud Installing and Removing the Cooling Shroud Tab Release latchSystem Battery Replacing the System BatteryPage Optical Drive Removing the Optical DriveInstalling the Optical Drive Power cable Retaining pinsInterface cable Configuring the Boot Drive Hard DrivesRemoving a Hard Drive Carrier Plunger Notches Tabs Installing System Components Removing the HDD1 Hard-Drive Carrier HDD1 hard-drive Plunger Carrier Interface cable Notches TabsPage Page Installing a SAS Controller Card Fan AssemblyRemoving the Fan Assembly Installing the Fan Assembly Cable trayOptional PCI Fan Assembly Removing the PCI Fan AssemblyInstalling the PCI Fan Assembly Chassis intrusion switchPower Supply Removing the Power SupplySystem supports a single nonredundant power supply P3 connector Installing System Components Installing the Power Supply Installing an Expansion CardExpansion Cards Installing System Components Slot Removing an Expansion Card RetainerRiser Card Removing the Riser CardInstalling the Riser Card 16. Installing and Removing the Riser Card ScrewsMemory Module Installation Guidelines System MemoryInstalling Memory Modules Sample Memory Module Configurations Total Memory DIMM1A512 MB None Close the system. See Closing the System on Page Processor Replacing the ProcessorInstalling Wait If the heat sink has Rotate Heat sink in aPage Page Control Panel Assembly Service-Only Procedure Removing the Control Panel AssemblyInstalling the Control Panel Assembly Assembly Mounting holesSystem Board Service-Only Procedure Removing the System Board AssemblyInstalling System Components 21. Installing and Removing the System Board Plunger Installing the System Board Assembly Installing System Components Installing System Components Safety First-For You and Your System Start-Up RoutineTroubleshooting IRQ Assignment Conflicts Checking the EquipmentTroubleshooting External Connections Troubleshooting the Video SubsystemMonitor is not working properly Video memory is faulty Troubleshooting the Keyboard Troubleshooting the Mouse Troubleshooting Basic I/O Functions101 Troubleshooting a Serial I/O Device Troubleshooting a USB DeviceTroubleshooting a NIC NIC cannot communicate with network103 Troubleshooting a Wet System Responding to a Systems Management Software Alert MessageLiquid spilled on the system Excessive humidity Troubleshooting a Damaged System System was dropped or damaged105 Troubleshooting the System Battery Troubleshooting the Power SupplySystem-status indicators are amber 106 Troubleshooting System Cooling Problems 107Troubleshooting System Memory Troubleshooting a Fan109 Troubleshooting an Optical Drive Action Troubleshooting Your System Troubleshooting a Hard DriveTry using a different CD or DVD in the optical drive 111Troubleshooting Your System Troubleshooting Expansion Cards 113Troubleshooting the Microprocessor 115 116 Using Dell PowerEdge Diagnostics System Diagnostics FeaturesFrom Removable Bootable Media When to Use the System DiagnosticsRunning the System Diagnostics From the Utility PartitionSystem Diagnostics Testing Options Using the Custom Test Options119 Selecting Devices for Testing Selecting Diagnostics OptionsViewing Information and Results System Board Jumpers Jumpers and Connectors System Board JumpersSystem Board Connectors System Board Jumper Settings Description123 Riser Card Connectors 124125 MHz 3.3Jumpers and Connectors Obtaining Assistance 127Getting Help Online Services Product Information Automated Order-Status ServiceSupport Service 129Returning Items for Warranty Repair or Credit Before You Call 131132 Contacting Dell 133Online Support Mail Address China 13429 693 Online Support135 Technical Support Customer Service Sales 136Online Support International Access 137138 139 140 Sales and Customer141 Online Support Support.euro.dell.com Peripherals and Warranty Sales Ink and Toner Sales142 Czechdell@dell.comCustomer Service, Sales Or 512 Technical Support Customer Service Sales Getting Help143 144 145 Technical Support Customer Service, Sales 146Customer Service, Sales 9848 Or Eeuu 512 147Division Getting Help Or toll-free 148Or your city STD code + Server Support Mail149 0870 907 15001 204 Dial within U.K. only Sales dial within 0870 907 OnlyOnline Support Dial from within Dimension and Inspiron Getting Help151 Jamaica only Technical Support152 Fax 2194-6202 Switchboard 2194-6000 Getting Help City Code Customer ServiceDimension, PDA Electronics, Accessories Sales 153Computers only Technical Support Dell Dimension, Inspiron, Electronics and Accessories154 Precision, OptiPlex, Latitude Technical SupportMain 50-81-8800 Customer Service, Sales Getting Help155 Online Support Support.dell.com.ag156 020 674 55Relational Sales 020 674 50 Technical Support for XPS Computers only Customer Service 157Sales Getting Help Clarocom Customer Service, Sales Operator Dial158 Movistar159 160 161 Status Service Sales Transaction SalesCustomer Service, Sales Penang, Malaysia Getting Help Online Support Support.euro.dell.com JohannesburgCustomer Service, Sales Or 512 162163 164 165 Amperes AC Alternating current166 Celsius167 168 169 170 171 172 Pixels across by the number of pixels up and downSystem diskette See bootable diskette Glossary 173174 TCP/IP Transmission Control Protocol/Internet Protocol175 176 177 IndexPartition, 118 using Dell PowerEdge Post 179Index 181 182