142, Online Support Support.euro.dell.com | Dell NM176 specification

	Country (City)	Service Type	Area Codes,
	International Access		Local Numbers, and
	Code Country Code		Toll-Free Numbers
	City Code		Web and E-mail Address

	Colombia	Online Support	www.dell.com/co
			la-techsupport@dell.com
		Technical Support	01-800-915-5704
		Customer Service and	01-800-915-4755
		Sales
		Spare Parts, Software,	toll free: 01-800-915-6158
		Peripherals and Warranty
		Sales
		Ink and Toner Sales	toll free: 01-800-915-5676

	Costa Rica	Online Support	www.dell.com/cr
			la-techsupport@dell.com
		Technical Support	0800-012-0232
		Customer Service and	0800-012-0231
		Sales

	Czech Republic	Online Support	support.euro.dell.com
	(Prague)		czech_dell@dell.com
			czech_dell@dell.com
	International Access	Technical Support	22537 2727
	Code: 00	Technical Support	22537 2727
	Code: 00	Customer Service	22537 2707
	Country Code: 420	Customer Service	22537 2707
	Country Code: 420	Fax	22537 2714
		Fax	22537 2714
		Technical Fax	22537 2728
		Switchboard	22537 2711

142

Getting Help

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Dell NM176 owner manual 142, Peripherals and Warranty Sales Ink and Toner Sales, Online Support Support.euro.dell.com

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m August NM176 Contents Memory Information Screen Entering the BMC Setup Module BMC Setup Module OptionsOpening and Closing the System Removing the Optical Drive Installing the Optical Drive Removing the Cooling Shroud Installing the Cooling ShroudReplacing the System Battery Installing a SAS Controller Card Troubleshooting Your System Safety First-For You and Your System 117 121 Glossary Contents Other Information You May Need About Your System Accessing System Features During Startup Sata Configuration screen. This keystroke allows you to Front-Panel Features and IndicatorsKeystrokes for Accessing System Features Description Ctrl+S Documentation for your integrated NIC About Your System Power button is enabled Power button Using the power buttonPower is turned off. If the power Power on. For more information, see Connect USB 2.0-compliant devices to Indicator During normal system operationSystem problem System Back-Panel Features and Indicators Connecting External Devices Indicator Button System Messages On the network Using the System Setup Remote Bios update Retry the Bios update. IfInstalled System Messages Causes Corrective Actions Faulty or improperly Replace the diskette One or more memory Reinstall the memorySee Troubleshooting Faulty diskette drive or Ensure that the diskette Troubleshooting Faulty or improperly Ensure that the RAC isInstalled RAC Properly installed. See Faulty keyboard controller See Getting Help on Or faulty system board Installed. See ConfiguredFaulty or improperly Ensure that all memory Troubleshooting System Reinstall the operating System configuration Enter the System SetupSetup program, Reinstallation information 75. If the problem Faulty or improperlyInstalled PCIe card Expansion Cards on Width Error Slot n installed PCIe card Faulty drive. Parameters Ensure that the hard drive Implement Remote ConfigurationConfiguration request Troubleshooting a Hard Faulty diskette or hard See Troubleshooting a Run the System SetupSettings. See Using Faulty memory module See Troubleshooting 35. If the problem Settings faulty system Settings. See UsingBattery Faulty system board See Getting Help on Diagnostics Indicator Codes See Troubleshooting IRQ See Installing a Hard Drive onDrives installed in your system Ensure that the diskette drive System is in a System Beep CodesOther failure Ensure that the optical drive Normal operating Cmos write/read failure Faulty system board Bios error Reflash the BiosFailure faulty system board DMA initialization failure First 64 KB of main memory Odd/even logic failure Master DMA-register failure Protected mode Improperly installed or faultyShutdown test failure Gate A20 failure Unexpected interrupt Diagnostics Messages Alert Messages Entering the System Setup Program Responding to Error Messages Main Screen System Setup OptionsUsing the System Setup Program System if any changes were made Include the diskette drive, CD drive, hard drives, Hard drives installed in your systemDevices during system startup. Available options can Network Integrated devices on the PCI bus, and any installed Auto defaultBoot Sequence Retry Report Keyboard Errors Memory Information Screen CPU Information Screen To the operating system Sata Configuration ScreenPrefetch Management, this field is read-only Integrated Devices Screen Console Redirection Screen System Security Screen Sets the NMI feature On or Off Exit Screen System and Setup Password Features Using the System PasswordPage Using the System Setup Program Using the Setup Password Baseboard Management Controller Configuration Disabling a Forgotten PasswordSee Disabling a Forgotten Password on Entering the BMC Setup Module BMC Setup Module Options Recommended Tools Installing System ComponentsInside the System Optional Sink Power supply Hard drive Opening and Closing the System Removing the Bezel Installing the Bezel Opening the System Not leave tools or parts inside the system Cover Thumbscrew Cooling Shroud Removing the Cooling Shroud Installing the Cooling Shroud Installing and Removing the Cooling Shroud Tab Release latch System Battery Replacing the System BatteryPage Optical Drive Removing the Optical Drive Power cable Retaining pins Installing the Optical DriveInterface cable Configuring the Boot Drive Hard Drives Removing a Hard Drive Carrier Plunger Notches Tabs Installing System Components Removing the HDD1 Hard-Drive Carrier HDD1 hard-drive Plunger Carrier Interface cable Notches TabsPage Page Installing a SAS Controller Card Fan Assembly Removing the Fan Assembly Installing the Fan Assembly Cable tray Optional PCI Fan Assembly Removing the PCI Fan Assembly Installing the PCI Fan Assembly Chassis intrusion switch Removing the Power Supply Power SupplySystem supports a single nonredundant power supply P3 connector Installing System Components Installing an Expansion Card Installing the Power SupplyExpansion Cards Installing System Components Slot Removing an Expansion Card Retainer Riser Card Removing the Riser Card Installing the Riser Card 16. Installing and Removing the Riser Card Screws Memory Module Installation Guidelines System Memory Sample Memory Module Configurations Total Memory DIMM1A Installing Memory Modules512 MB None Close the system. See Closing the System on Page Processor Replacing the Processor Installing Wait If the heat sink has Rotate Heat sink in aPage Page Control Panel Assembly Service-Only Procedure Removing the Control Panel Assembly Installing the Control Panel Assembly Assembly Mounting holes System Board Service-Only Procedure Removing the System Board Assembly Installing System Components 21. Installing and Removing the System Board Plunger Installing the System Board Assembly Installing System Components Installing System Components Safety First-For You and Your System Start-Up Routine Troubleshooting IRQ Assignment Conflicts Checking the Equipment Troubleshooting the Video Subsystem Troubleshooting External ConnectionsMonitor is not working properly Video memory is faulty Troubleshooting the Keyboard Troubleshooting Basic I/O Functions Troubleshooting the Mouse101 Troubleshooting a Serial I/O Device Troubleshooting a USB Device NIC cannot communicate with network Troubleshooting a NIC103 Responding to a Systems Management Software Alert Message Troubleshooting a Wet SystemLiquid spilled on the system Excessive humidity System was dropped or damaged Troubleshooting a Damaged System105 Troubleshooting the Power Supply Troubleshooting the System BatterySystem-status indicators are amber 106 Troubleshooting System Cooling Problems 107 Troubleshooting System Memory Troubleshooting a Fan 109 Troubleshooting an Optical Drive Action Troubleshooting Your System Troubleshooting a Hard DriveTry using a different CD or DVD in the optical drive 111 Troubleshooting Your System Troubleshooting Expansion Cards 113 Troubleshooting the Microprocessor 115 116 Using Dell PowerEdge Diagnostics System Diagnostics Features From Removable Bootable Media When to Use the System DiagnosticsRunning the System Diagnostics From the Utility Partition Using the Custom Test Options System Diagnostics Testing Options119 Selecting Diagnostics Options Selecting Devices for TestingViewing Information and Results System Board Jumpers Jumpers and Connectors System Board Jumpers System Board Connectors System Board Jumper Settings Description 123 Riser Card Connectors 124 125 MHz 3.3 Jumpers and Connectors 127 Obtaining AssistanceGetting Help Online Services Product Information Automated Order-Status ServiceSupport Service 129 Returning Items for Warranty Repair or Credit Before You Call 131 132 133 Contacting DellOnline Support Mail Address China 13429 693 Online Support 135 Technical Support Customer Service Sales 136 Online Support International Access 137 138 139 140 Sales and Customer 141 Online Support Support.euro.dell.com Peripherals and Warranty Sales Ink and Toner Sales142 Czechdell@dell.com Technical Support Customer Service Sales Getting Help Customer Service, Sales Or 512143 144 145 Technical Support Customer Service, Sales 146 147 Customer Service, Sales 9848 Or Eeuu 512Division Getting Help Or toll-free 148Or your city STD code + Server Support Mail 149 0870 907 15001 204 Dial within U.K. only Sales dial within 0870 907 Only Online Support Dial from within Dimension and Inspiron Getting Help151 Jamaica only Technical Support 152 Fax 2194-6202 Switchboard 2194-6000 Getting Help City Code Customer ServiceDimension, PDA Electronics, Accessories Sales 153 Computers only Technical Support Dell Dimension, Inspiron, Electronics and Accessories154 Precision, OptiPlex, Latitude Technical Support Main 50-81-8800 Customer Service, Sales Getting Help155 Online Support Support.dell.com.ag 020 674 55 156Relational Sales 020 674 50 157 Technical Support for XPS Computers only Customer ServiceSales Getting Help Clarocom Customer Service, Sales Operator Dial158 Movistar 159 160 161 Status Service Sales Transaction SalesCustomer Service, Sales Penang, Malaysia Getting Help Online Support Support.euro.dell.com Johannesburg 162 163 164 165 Amperes AC Alternating current 166 Celsius 167 168 169 170 171 172 Pixels across by the number of pixels up and down System diskette See bootable diskette Glossary 173 174 TCP/IP Transmission Control Protocol/Internet Protocol 175 176 177 Index Partition, 118 using Dell PowerEdge Post 179 Index 181 182