W . d e l l . c o m s u p p o r t . d e l l . c o m
August NM176
Contents
Opening and Closing the System
Entering the BMC Setup Module BMC Setup Module Options
Memory Information Screen
Removing the Cooling Shroud Installing the Cooling Shroud
Replacing the System Battery
Removing the Optical Drive Installing the Optical Drive
Installing a SAS Controller Card
Troubleshooting Your System
Safety First-For You and Your System
117
121
Glossary
Contents
Other Information You May Need
About Your System
Accessing System Features During Startup
Front-Panel Features and Indicators
Keystrokes for Accessing System Features Description Ctrl+S
Sata Configuration screen. This keystroke allows you to
Documentation for your integrated NIC
About Your System
Power button Using the power button
Power is turned off. If the power
Power button is enabled
Power on. For more information, see
Indicator During normal system operation
System problem
Connect USB 2.0-compliant devices to
System
Back-Panel Features and Indicators
Connecting External Devices
Indicator Button
System Messages
On the network
Remote Bios update Retry the Bios update. If
Installed
Using the System Setup
System Messages Causes Corrective Actions
One or more memory Reinstall the memory
See Troubleshooting
Faulty or improperly Replace the diskette
Faulty diskette drive or Ensure that the diskette
Faulty or improperly Ensure that the RAC is
Installed RAC Properly installed. See
Troubleshooting
Faulty keyboard controller See Getting Help on
Configured
Faulty or improperly Ensure that all memory
Or faulty system board Installed. See
Troubleshooting System
System configuration Enter the System Setup
Setup program,
Reinstall the operating
Reinstallation information
Faulty or improperly
Installed PCIe card Expansion Cards on
75. If the problem
Width Error Slot n installed PCIe card
Implement Remote Configuration
Configuration request
Faulty drive. Parameters Ensure that the hard drive
Troubleshooting a Hard
Run the System Setup
Settings. See Using
Faulty diskette or hard See Troubleshooting a
Faulty memory module See Troubleshooting
Settings faulty system Settings. See Using
Battery
35. If the problem
Faulty system board See Getting Help on
Diagnostics Indicator Codes
See Installing a Hard Drive on
Drives installed in your system
See Troubleshooting IRQ
Ensure that the diskette drive
System Beep Codes
Other failure Ensure that the optical drive
System is in a
Normal operating
Faulty system board Bios error Reflash the Bios
Failure faulty system board DMA initialization failure
Cmos write/read failure
First 64 KB of main memory Odd/even logic failure
Shutdown test failure Gate A20 failure Unexpected interrupt
Protected mode Improperly installed or faulty
Master DMA-register failure
Diagnostics Messages
Alert Messages
Entering the System Setup Program
Responding to Error Messages
System Setup Options
Using the System Setup Program
Main Screen
System if any changes were made
Hard drives installed in your system
Devices during system startup. Available options can
Include the diskette drive, CD drive, hard drives,
Network
Auto default
Boot Sequence Retry
Integrated devices on the PCI bus, and any installed
Report Keyboard Errors
Memory Information Screen
CPU Information Screen
Sata Configuration Screen
Prefetch
To the operating system
Management, this field is read-only
Integrated Devices Screen
Console Redirection Screen
System Security Screen
Sets the NMI feature On or Off
Exit Screen
System and Setup Password Features
Using the System Password
Page
Using the System Setup Program
Using the Setup Password
See Disabling a Forgotten Password on
Disabling a Forgotten Password
Baseboard Management Controller Configuration
Entering the BMC Setup Module
BMC Setup Module Options
Inside the System
Installing System Components
Recommended Tools
Optional Sink Power supply
Hard drive
Opening and Closing the System
Removing the Bezel
Installing the Bezel
Opening the System
Not leave tools or parts inside the system
Cover Thumbscrew
Cooling Shroud
Removing the Cooling Shroud
Installing the Cooling Shroud
Installing and Removing the Cooling Shroud Tab Release latch
System Battery
Replacing the System Battery
Page
Optical Drive
Removing the Optical Drive
Interface cable
Installing the Optical Drive
Power cable Retaining pins
Configuring the Boot Drive
Hard Drives
Removing a Hard Drive
Carrier Plunger Notches Tabs Installing System Components
Removing the HDD1 Hard-Drive Carrier HDD1 hard-drive Plunger
Carrier Interface cable Notches Tabs
Page
Page
Installing a SAS Controller Card
Fan Assembly
Removing the Fan Assembly
Installing the Fan Assembly
Cable tray
Optional PCI Fan Assembly
Removing the PCI Fan Assembly
Installing the PCI Fan Assembly
Chassis intrusion switch
System supports a single nonredundant power supply
Power Supply
Removing the Power Supply
P3 connector Installing System Components
Expansion Cards
Installing the Power Supply
Installing an Expansion Card
Installing System Components
Slot
Removing an Expansion Card
Retainer
Riser Card
Removing the Riser Card
Installing the Riser Card
16. Installing and Removing the Riser Card Screws
Memory Module Installation Guidelines
System Memory
512 MB None
Installing Memory Modules
Sample Memory Module Configurations Total Memory DIMM1A
Close the system. See Closing the System on
Page
Processor
Replacing the Processor
Installing
Wait If the heat sink has Rotate Heat sink in a
Page
Page
Control Panel Assembly Service-Only Procedure
Removing the Control Panel Assembly
Installing the Control Panel Assembly
Assembly Mounting holes
System Board Service-Only Procedure
Removing the System Board Assembly
Installing System Components
21. Installing and Removing the System Board Plunger
Installing the System Board Assembly
Installing System Components
Installing System Components
Safety First-For You and Your System
Start-Up Routine
Troubleshooting IRQ Assignment Conflicts
Checking the Equipment
Monitor is not working properly Video memory is faulty
Troubleshooting External Connections
Troubleshooting the Video Subsystem
Troubleshooting the Keyboard
101
Troubleshooting the Mouse
Troubleshooting Basic I/O Functions
Troubleshooting a Serial I/O Device
Troubleshooting a USB Device
103
Troubleshooting a NIC
NIC cannot communicate with network
Liquid spilled on the system Excessive humidity
Troubleshooting a Wet System
Responding to a Systems Management Software Alert Message
105
Troubleshooting a Damaged System
System was dropped or damaged
System-status indicators are amber 106
Troubleshooting the System Battery
Troubleshooting the Power Supply
Troubleshooting System Cooling Problems
107
Troubleshooting System Memory
Troubleshooting a Fan
109
Troubleshooting an Optical Drive
Troubleshooting a Hard Drive
Try using a different CD or DVD in the optical drive
Action Troubleshooting Your System
111
Troubleshooting Your System
Troubleshooting Expansion Cards
113
Troubleshooting the Microprocessor
115
116
Using Dell PowerEdge Diagnostics
System Diagnostics Features
When to Use the System Diagnostics
Running the System Diagnostics
From Removable Bootable Media
From the Utility Partition
119
System Diagnostics Testing Options
Using the Custom Test Options
Viewing Information and Results
Selecting Devices for Testing
Selecting Diagnostics Options
System Board Jumpers Jumpers and Connectors
System Board Jumpers
System Board Connectors
System Board Jumper Settings Description
123
Riser Card Connectors
124
125
MHz 3.3
Jumpers and Connectors
Getting Help
Obtaining Assistance
127
Online Services
Automated Order-Status Service
Support Service
Product Information
129
Returning Items for Warranty Repair or Credit
Before You Call
131
132
Online Support Mail Address
Contacting Dell
133
134
29 693
China
Online Support
135
Technical Support Customer Service Sales
136
Online Support International Access
137
138
139
140
Sales and Customer
141
Peripherals and Warranty Sales Ink and Toner Sales
142
Online Support Support.euro.dell.com
Czechdell@dell.com
143
Customer Service, Sales Or 512
Technical Support Customer Service Sales Getting Help
144
145
Technical Support Customer Service, Sales
146
Division Getting Help
Customer Service, Sales 9848 Or Eeuu 512
147
148
Or your city STD code +
Or toll-free
Server Support Mail
149
150
01 204
0870 907
Dial within U.K. only Sales dial within 0870 907 Only
Dimension and Inspiron Getting Help
151
Online Support Dial from within
Jamaica only Technical Support
152
City Code Customer Service
Dimension, PDA Electronics, Accessories Sales
Fax 2194-6202 Switchboard 2194-6000 Getting Help
153
Dimension, Inspiron, Electronics and Accessories
154
Computers only Technical Support Dell
Precision, OptiPlex, Latitude Technical Support
Customer Service, Sales Getting Help
155
Main 50-81-8800
Online Support Support.dell.com.ag
Relational Sales 020 674 50
156
020 674 55
Sales Getting Help
Technical Support for XPS Computers only Customer Service
157
Customer Service, Sales Operator Dial
158
Clarocom
Movistar
159
160
Status Service Sales Transaction Sales
Customer Service, Sales Penang, Malaysia Getting Help
161
Online Support Support.euro.dell.com Johannesburg
162
163
164
165
Amperes AC Alternating current
166
Celsius
167
168
169
170
171
172
Pixels across by the number of pixels up and down
System diskette See bootable diskette Glossary
173
174
TCP/IP Transmission Control Protocol/Internet Protocol
175
176
177
Index
Partition, 118 using Dell PowerEdge
Post
179
Index
181
182