W . d e l l . c o m s u p p o r t . d e l l . c o m
August NM176
Contents
Opening and Closing the System
Entering the BMC Setup Module BMC Setup Module Options
Memory Information Screen
Replacing the System Battery
Removing the Cooling Shroud Installing the Cooling Shroud
Removing the Optical Drive Installing the Optical Drive
Installing a SAS Controller Card
Safety First-For You and Your System
Troubleshooting Your System
117
121
Glossary
Contents
About Your System
Other Information You May Need
Accessing System Features During Startup
Keystrokes for Accessing System Features Description Ctrl+S
Front-Panel Features and Indicators
Sata Configuration screen. This keystroke allows you to
Documentation for your integrated NIC
About Your System
Power is turned off. If the power
Power button Using the power button
Power button is enabled
Power on. For more information, see
System problem
Indicator During normal system operation
Connect USB 2.0-compliant devices to
System
Back-Panel Features and Indicators
Indicator Button
Connecting External Devices
On the network
System Messages
Installed
Remote Bios update Retry the Bios update. If
Using the System Setup
System Messages Causes Corrective Actions
See Troubleshooting
One or more memory Reinstall the memory
Faulty or improperly Replace the diskette
Faulty diskette drive or Ensure that the diskette
Installed RAC Properly installed. See
Faulty or improperly Ensure that the RAC is
Troubleshooting
Faulty keyboard controller See Getting Help on
Faulty or improperly Ensure that all memory
Configured
Or faulty system board Installed. See
Troubleshooting System
Setup program,
System configuration Enter the System Setup
Reinstall the operating
Reinstallation information
Installed PCIe card Expansion Cards on
Faulty or improperly
75. If the problem
Width Error Slot n installed PCIe card
Configuration request
Implement Remote Configuration
Faulty drive. Parameters Ensure that the hard drive
Troubleshooting a Hard
Settings. See Using
Run the System Setup
Faulty diskette or hard See Troubleshooting a
Faulty memory module See Troubleshooting
Battery
Settings faulty system Settings. See Using
35. If the problem
Faulty system board See Getting Help on
Diagnostics Indicator Codes
Drives installed in your system
See Installing a Hard Drive on
See Troubleshooting IRQ
Ensure that the diskette drive
Other failure Ensure that the optical drive
System Beep Codes
System is in a
Normal operating
Failure faulty system board DMA initialization failure
Faulty system board Bios error Reflash the Bios
Cmos write/read failure
First 64 KB of main memory Odd/even logic failure
Shutdown test failure Gate A20 failure Unexpected interrupt
Protected mode Improperly installed or faulty
Master DMA-register failure
Alert Messages
Diagnostics Messages
Responding to Error Messages
Entering the System Setup Program
Using the System Setup Program
System Setup Options
Main Screen
System if any changes were made
Devices during system startup. Available options can
Hard drives installed in your system
Include the diskette drive, CD drive, hard drives,
Network
Boot Sequence Retry
Auto default
Integrated devices on the PCI bus, and any installed
Report Keyboard Errors
CPU Information Screen
Memory Information Screen
Prefetch
Sata Configuration Screen
To the operating system
Management, this field is read-only
Integrated Devices Screen
Console Redirection Screen
System Security Screen
Exit Screen
Sets the NMI feature On or Off
Using the System Password
System and Setup Password Features
Page
Using the System Setup Program
Using the Setup Password
See Disabling a Forgotten Password on
Disabling a Forgotten Password
Baseboard Management Controller Configuration
BMC Setup Module Options
Entering the BMC Setup Module
Inside the System
Installing System Components
Recommended Tools
Hard drive
Optional Sink Power supply
Removing the Bezel
Opening and Closing the System
Opening the System
Installing the Bezel
Cover Thumbscrew
Not leave tools or parts inside the system
Removing the Cooling Shroud
Cooling Shroud
Installing and Removing the Cooling Shroud Tab Release latch
Installing the Cooling Shroud
Replacing the System Battery
System Battery
Page
Removing the Optical Drive
Optical Drive
Interface cable
Installing the Optical Drive
Power cable Retaining pins
Hard Drives
Configuring the Boot Drive
Removing a Hard Drive
Carrier Plunger Notches Tabs Installing System Components
Carrier Interface cable Notches Tabs
Removing the HDD1 Hard-Drive Carrier HDD1 hard-drive Plunger
Page
Page
Fan Assembly
Installing a SAS Controller Card
Removing the Fan Assembly
Cable tray
Installing the Fan Assembly
Removing the PCI Fan Assembly
Optional PCI Fan Assembly
Chassis intrusion switch
Installing the PCI Fan Assembly
System supports a single nonredundant power supply
Power Supply
Removing the Power Supply
P3 connector Installing System Components
Expansion Cards
Installing the Power Supply
Installing an Expansion Card
Installing System Components
Slot
Retainer
Removing an Expansion Card
Removing the Riser Card
Riser Card
16. Installing and Removing the Riser Card Screws
Installing the Riser Card
System Memory
Memory Module Installation Guidelines
512 MB None
Installing Memory Modules
Sample Memory Module Configurations Total Memory DIMM1A
Close the system. See Closing the System on
Page
Replacing the Processor
Processor
Wait If the heat sink has Rotate Heat sink in a
Installing
Page
Page
Removing the Control Panel Assembly
Control Panel Assembly Service-Only Procedure
Assembly Mounting holes
Installing the Control Panel Assembly
Removing the System Board Assembly
System Board Service-Only Procedure
Installing System Components
21. Installing and Removing the System Board Plunger
Installing the System Board Assembly
Installing System Components
Installing System Components
Start-Up Routine
Safety First-For You and Your System
Checking the Equipment
Troubleshooting IRQ Assignment Conflicts
Monitor is not working properly Video memory is faulty
Troubleshooting External Connections
Troubleshooting the Video Subsystem
Troubleshooting the Keyboard
101
Troubleshooting the Mouse
Troubleshooting Basic I/O Functions
Troubleshooting a USB Device
Troubleshooting a Serial I/O Device
103
Troubleshooting a NIC
NIC cannot communicate with network
Liquid spilled on the system Excessive humidity
Troubleshooting a Wet System
Responding to a Systems Management Software Alert Message
105
Troubleshooting a Damaged System
System was dropped or damaged
System-status indicators are amber 106
Troubleshooting the System Battery
Troubleshooting the Power Supply
107
Troubleshooting System Cooling Problems
Troubleshooting a Fan
Troubleshooting System Memory
109
Troubleshooting an Optical Drive
Try using a different CD or DVD in the optical drive
Troubleshooting a Hard Drive
Action Troubleshooting Your System
111
Troubleshooting Your System
113
Troubleshooting Expansion Cards
Troubleshooting the Microprocessor
115
116
System Diagnostics Features
Using Dell PowerEdge Diagnostics
Running the System Diagnostics
When to Use the System Diagnostics
From Removable Bootable Media
From the Utility Partition
119
System Diagnostics Testing Options
Using the Custom Test Options
Viewing Information and Results
Selecting Devices for Testing
Selecting Diagnostics Options
System Board Jumpers
System Board Jumpers Jumpers and Connectors
System Board Jumper Settings Description
System Board Connectors
123
124
Riser Card Connectors
MHz 3.3
125
Jumpers and Connectors
Getting Help
Obtaining Assistance
127
Online Services
Support Service
Automated Order-Status Service
Product Information
129
Returning Items for Warranty Repair or Credit
131
Before You Call
132
Online Support Mail Address
Contacting Dell
133
29 693
134
China
Online Support
135
136
Technical Support Customer Service Sales
137
Online Support International Access
138
139
Sales and Customer
140
141
142
Peripherals and Warranty Sales Ink and Toner Sales
Online Support Support.euro.dell.com
Czechdell@dell.com
143
Customer Service, Sales Or 512
Technical Support Customer Service Sales Getting Help
144
145
146
Technical Support Customer Service, Sales
Division Getting Help
Customer Service, Sales 9848 Or Eeuu 512
147
Or your city STD code +
148
Or toll-free
Server Support Mail
149
01 204
150
0870 907
Dial within U.K. only Sales dial within 0870 907 Only
151
Dimension and Inspiron Getting Help
Online Support Dial from within
Jamaica only Technical Support
152
Dimension, PDA Electronics, Accessories Sales
City Code Customer Service
Fax 2194-6202 Switchboard 2194-6000 Getting Help
153
154
Dimension, Inspiron, Electronics and Accessories
Computers only Technical Support Dell
Precision, OptiPlex, Latitude Technical Support
155
Customer Service, Sales Getting Help
Main 50-81-8800
Online Support Support.dell.com.ag
Relational Sales 020 674 50
156
020 674 55
Sales Getting Help
Technical Support for XPS Computers only Customer Service
157
158
Customer Service, Sales Operator Dial
Clarocom
Movistar
159
160
Customer Service, Sales Penang, Malaysia Getting Help
Status Service Sales Transaction Sales
161
Online Support Support.euro.dell.com Johannesburg
162
Customer Service, Sales Or 512
163
164
Amperes AC Alternating current
165
Celsius
166
167
168
169
170
171
Pixels across by the number of pixels up and down
172
173
System diskette See bootable diskette Glossary
TCP/IP Transmission Control Protocol/Internet Protocol
174
175
176
Index
177
Partition, 118 using Dell PowerEdge
179
Post
Index
181
182
