Manuals / Dell / Computer Equipment / Server

Dell NM176 owner manual 149

Models: NM176

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Page 149

Country (City)	Service Type	Area Codes,
International Access		Local Numbers, and
Code Country Code		Toll-Free Numbers
City Code		Web and E-mail Address

	Large Corporate Accounts	India_care_REL@dell.com
		toll-free: 1800-4252067
	Sales
	Large Corporate Accounts	1600 33 8044
	Home and Small Business	1600 33 8046

Getting Help

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Image 149

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m August NM176 Contents Opening and Closing the System Entering the BMC Setup Module BMC Setup Module OptionsMemory Information Screen Replacing the System Battery Removing the Cooling Shroud Installing the Cooling ShroudRemoving the Optical Drive Installing the Optical Drive Installing a SAS Controller Card Safety First-For You and Your System Troubleshooting Your System 117 121 Glossary Contents About Your System Other Information You May Need Accessing System Features During Startup Keystrokes for Accessing System Features Description Ctrl+S Front-Panel Features and IndicatorsSata Configuration screen. This keystroke allows you to Documentation for your integrated NIC About Your System Power is turned off. If the power Power button Using the power buttonPower button is enabled Power on. For more information, see System problem Indicator During normal system operationConnect USB 2.0-compliant devices to System Back-Panel Features and Indicators Indicator Button Connecting External Devices On the network System Messages Installed Remote Bios update Retry the Bios update. IfUsing the System Setup System Messages Causes Corrective Actions See Troubleshooting One or more memory Reinstall the memoryFaulty or improperly Replace the diskette Faulty diskette drive or Ensure that the diskette Installed RAC Properly installed. See Faulty or improperly Ensure that the RAC isTroubleshooting Faulty keyboard controller See Getting Help on Faulty or improperly Ensure that all memory ConfiguredOr faulty system board Installed. See Troubleshooting System Setup program, System configuration Enter the System SetupReinstall the operating Reinstallation information Installed PCIe card Expansion Cards on Faulty or improperly75. If the problem Width Error Slot n installed PCIe card Configuration request Implement Remote ConfigurationFaulty drive. Parameters Ensure that the hard drive Troubleshooting a Hard Settings. See Using Run the System SetupFaulty diskette or hard See Troubleshooting a Faulty memory module See Troubleshooting Battery Settings faulty system Settings. See Using35. If the problem Faulty system board See Getting Help on Diagnostics Indicator Codes Drives installed in your system See Installing a Hard Drive onSee Troubleshooting IRQ Ensure that the diskette drive Other failure Ensure that the optical drive System Beep CodesSystem is in a Normal operating Failure faulty system board DMA initialization failure Faulty system board Bios error Reflash the BiosCmos write/read failure First 64 KB of main memory Odd/even logic failure Shutdown test failure Gate A20 failure Unexpected interrupt Protected mode Improperly installed or faultyMaster DMA-register failure Alert Messages Diagnostics Messages Responding to Error Messages Entering the System Setup Program Using the System Setup Program System Setup OptionsMain Screen System if any changes were made Devices during system startup. Available options can Hard drives installed in your systemInclude the diskette drive, CD drive, hard drives, Network Boot Sequence Retry Auto defaultIntegrated devices on the PCI bus, and any installed Report Keyboard Errors CPU Information Screen Memory Information Screen Prefetch Sata Configuration ScreenTo the operating system Management, this field is read-only Integrated Devices Screen Console Redirection Screen System Security Screen Exit Screen Sets the NMI feature On or Off Using the System Password System and Setup Password FeaturesPage Using the System Setup Program Using the Setup Password See Disabling a Forgotten Password on Disabling a Forgotten PasswordBaseboard Management Controller Configuration BMC Setup Module Options Entering the BMC Setup Module Inside the System Installing System ComponentsRecommended Tools Hard drive Optional Sink Power supply Removing the Bezel Opening and Closing the System Opening the System Installing the Bezel Cover Thumbscrew Not leave tools or parts inside the system Removing the Cooling Shroud Cooling Shroud Installing and Removing the Cooling Shroud Tab Release latch Installing the Cooling Shroud Replacing the System Battery System BatteryPage Removing the Optical Drive Optical Drive Interface cable Installing the Optical DrivePower cable Retaining pins Hard Drives Configuring the Boot Drive Removing a Hard Drive Carrier Plunger Notches Tabs Installing System Components Carrier Interface cable Notches Tabs Removing the HDD1 Hard-Drive Carrier HDD1 hard-drive PlungerPage Page Fan Assembly Installing a SAS Controller Card Removing the Fan Assembly Cable tray Installing the Fan Assembly Removing the PCI Fan Assembly Optional PCI Fan Assembly Chassis intrusion switch Installing the PCI Fan Assembly System supports a single nonredundant power supply Power SupplyRemoving the Power Supply P3 connector Installing System Components Expansion Cards Installing the Power SupplyInstalling an Expansion Card Installing System Components Slot Retainer Removing an Expansion Card Removing the Riser Card Riser Card 16. Installing and Removing the Riser Card Screws Installing the Riser Card System Memory Memory Module Installation Guidelines 512 MB None Installing Memory ModulesSample Memory Module Configurations Total Memory DIMM1A Close the system. See Closing the System on Page Replacing the Processor Processor Wait If the heat sink has Rotate Heat sink in a InstallingPage Page Removing the Control Panel Assembly Control Panel Assembly Service-Only Procedure Assembly Mounting holes Installing the Control Panel Assembly Removing the System Board Assembly System Board Service-Only Procedure Installing System Components 21. Installing and Removing the System Board Plunger Installing the System Board Assembly Installing System Components Installing System Components Start-Up Routine Safety First-For You and Your System Checking the Equipment Troubleshooting IRQ Assignment Conflicts Monitor is not working properly Video memory is faulty Troubleshooting External ConnectionsTroubleshooting the Video Subsystem Troubleshooting the Keyboard 101 Troubleshooting the MouseTroubleshooting Basic I/O Functions Troubleshooting a USB Device Troubleshooting a Serial I/O Device 103 Troubleshooting a NICNIC cannot communicate with network Liquid spilled on the system Excessive humidity Troubleshooting a Wet SystemResponding to a Systems Management Software Alert Message 105 Troubleshooting a Damaged SystemSystem was dropped or damaged System-status indicators are amber 106 Troubleshooting the System BatteryTroubleshooting the Power Supply 107 Troubleshooting System Cooling Problems Troubleshooting a Fan Troubleshooting System Memory 109 Troubleshooting an Optical Drive Try using a different CD or DVD in the optical drive Troubleshooting a Hard DriveAction Troubleshooting Your System 111 Troubleshooting Your System 113 Troubleshooting Expansion Cards Troubleshooting the Microprocessor 115 116 System Diagnostics Features Using Dell PowerEdge Diagnostics Running the System Diagnostics When to Use the System DiagnosticsFrom Removable Bootable Media From the Utility Partition 119 System Diagnostics Testing OptionsUsing the Custom Test Options Viewing Information and Results Selecting Devices for TestingSelecting Diagnostics Options System Board Jumpers System Board Jumpers Jumpers and Connectors System Board Jumper Settings Description System Board Connectors 123 124 Riser Card Connectors MHz 3.3 125 Jumpers and Connectors Getting Help Obtaining Assistance127 Online Services Support Service Automated Order-Status ServiceProduct Information 129 Returning Items for Warranty Repair or Credit 131 Before You Call 132 Online Support Mail Address Contacting Dell133 29 693 134China Online Support 135 136 Technical Support Customer Service Sales 137 Online Support International Access 138 139 Sales and Customer 140 141 142 Peripherals and Warranty Sales Ink and Toner SalesOnline Support Support.euro.dell.com Czechdell@dell.com 143 Customer Service, Sales Or 512Technical Support Customer Service Sales Getting Help 144 145 146 Technical Support Customer Service, Sales Division Getting Help Customer Service, Sales 9848 Or Eeuu 512147 Or your city STD code + 148Or toll-free Server Support Mail 149 01 204 1500870 907 Dial within U.K. only Sales dial within 0870 907 Only 151 Dimension and Inspiron Getting HelpOnline Support Dial from within Jamaica only Technical Support 152 Dimension, PDA Electronics, Accessories Sales City Code Customer ServiceFax 2194-6202 Switchboard 2194-6000 Getting Help 153 154 Dimension, Inspiron, Electronics and AccessoriesComputers only Technical Support Dell Precision, OptiPlex, Latitude Technical Support 155 Customer Service, Sales Getting HelpMain 50-81-8800 Online Support Support.dell.com.ag Relational Sales 020 674 50 156020 674 55 Sales Getting Help Technical Support for XPS Computers only Customer Service157 158 Customer Service, Sales Operator DialClarocom Movistar 159 160 Customer Service, Sales Penang, Malaysia Getting Help Status Service Sales Transaction Sales161 Online Support Support.euro.dell.com Johannesburg 162 163 164 Amperes AC Alternating current 165 Celsius 166 167 168 169 170 171 Pixels across by the number of pixels up and down 172 173 System diskette See bootable diskette Glossary TCP/IP Transmission Control Protocol/Internet Protocol 174 175 176 Index 177 Partition, 118 using Dell PowerEdge 179 Post Index 181 182