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APPENDIX C: WARRANTY AND SUPPORT INFORMATION
APPENDIX C: WARRANTY AND SUPPORT INFORMATION
PLEASE READ THIS DOCUMENT CAREFULLY!
IT CONTAINS THE TERMS AND CONDITIONS OF SALE THAT GOVERN YOUR
PURCHASE, UNLESS YOU HAVE A SEPARATE AGREEMENT WITH DELL. THIS
DOCUMENT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS
AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY
TO YOU. THIS DOCUMENT ALSO CONTAINS A DISPUTE RESOLUTION CLAUSE.

U.S. Terms and Conditions of Sale

PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT
INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS
AND EXCLUSIONS THAT MAY APPLY TO YOU. THIS DOCUMENT CONTAINS A
DISPUTE RESOLUTION CLAUSE.
NOTE: ese U.S. Terms and Conditions of Sale apply to direct purchases
made from Dell by phone, the Internet, or the Dell Direct store.
ese terms and conditions (“Agreement”) apply to your purchase of products
and/or services and support (“Product”) sold in the United States by Dell, including
its afliates or subsidiaries. By accepting delivery of the Product, you accept and
are bound to the terms and conditions of this Agreement. If you do not wish to
be bound by this Agreement, you must notify Dell and return your purchase
pursuant to Dell’s Return Policy (see http://www.dell.com/policy/legal/warranty.
htm). THIS AGREEMENT SHALL APPLY UNLESS (I) YOU HAVE A SEPARATE
PURCHASE AGREEMENT WITH DELL, IN WHICH CASE THE SEPARATE AGREEMENT
SHALL GOVERN; OR (II) OTHER DELL TERMS AND CONDITIONS APPLY TO THE
TRANSACTION.
Other Documents1. . is Agreement may NOT be altered, supplemented, or
amended by the use of any other document(s) unless otherwise agreed to
in a written agreement signed by both you and Dell. If you do not receive an
invoice or acknowledgement in the mail, via e-mail, or with your Product,
information about your purchase may be obtained at https://support.dell.
com/dellcare/Invoice.aspx or by contacting your sales representative.
Payment Terms; Orders; Quotes; Interest.2. Terms of payment are within
Dell’s sole discretion, and unless otherwise agreed to by Dell, payment must
be received by Dell prior to Dell’s acceptance of an order. Payment for the
products will be made by credit card, wire transfer, or some other prearranged
payment method unless credit terms have been agreed to by Dell. Invoices
are due and payable within the time period noted on your invoice, measured
from the date of the invoice. Dell may invoice parts of an order separately.
Your order is subject to cancellation by Dell, in Dell’s sole discretion. Unless
you and Dell have agreed to a dierent discount, Dell’s standard pricing policy
for Dell-branded and Alienware-branded systems from Dell, which include
both hardware and services in one discounted price, allocates the discount
o list price applicable to the service portion of the system to be equal to the
overall calculated percentage discount o list price on the entire system. Dell
is not responsible for pricing, typographical, or other errors in any oer by Dell
and reserves the right to cancel any orders resulting from such errors.
Shipping Charges; Taxes; Title; Risk of Loss.3. Shipping and handling are
additional unless otherwise expressly indicated at the time of sale. Title
to products passes from Dell to Customer on shipment from Dell’s facility.
Loss or damage that occurs during shipping by a carrier selected by Dell is
Dell’s responsibility. Loss or damage that occurs during shipping by a carrier
selected by you is your responsibility. You must notify Dell within 21 days of
the date of your invoice or acknowledgement if you believe any part of your
purchase is missing, wrong or damaged. Unless you provide Dell with a valid
and correct tax exemption certicate applicable to your purchase of Product
and the Product ship-to location, you are responsible for sales and other taxes
associated with the order. Shipping dates are estimates only. Title to software
will remain with the applicable licensor(s).