Dell P01E, P776N manual Software Diagnostic Tools, Pre-Boot System Assessment PSA

CHAPTER 6: TROUBLESHOOTING

Software Diagnostic Tools

Pre-Boot System Assessment (PSA)

The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, etc.

To invoke PSA, press <F12> to access the Boot Menu. Select “Diagnostics” from the menu and press <Enter>.

•During the assessment, answer any questions that appear.

•If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press <n>; to continue to the next test, press <y>; to retest the component that failed, press <r>.

•If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Alienware (for details, refer to “CONTACTING ALIENWARE“ on page 90).

If the Pre-boot System Assessment completes successfully, you receive the message “Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended)”.

Press <y> to continue if experiencing memory issues, else press <n> to finish

PSA testing with the following message “Pre-boot System Assessment complete.

No Diagnostic Utility Partition identified. Select OK to reboot your system.”

Press <o> to reboot your computer.

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