Dell PP03X Resolving Software and Hardware Incompatibilities, Restoring Your Operating System

5Double-click the name of the device for which you are installing the driver.

6Click the Driver tab and click Update Driver.

7Click Install from a list or specific location (Advanced) and click Next.

8Click Browse and browse to the location to which you previously copied the driver files.

9When the name of the appropriate driver appears, click Next.

10Click Finish and restart your computer.

Resolving Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

1Click the Start button and click Help and Support.

2Type hardware troubleshooter in the Search field and click the arrow to start the search.

3Click Hardware Troubleshooter in the Search Results list.

4In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and click Next.

Restoring Your Operating System

You can restore your operating system in the following ways:

•Microsoft Windows XP System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files.

•If you received Operating System installation media with your computer, you can use it to restore your operating system. However, using the Operating System installation media also deletes all data on the hard drive. Use the disc only if System Restore did not resolve your operating system problem.

Using Microsoft Windows XP System Restore

The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and Support Center for information on using System Restore. To access the Windows Help and Support Center, see "Windows Help and Support Center" on page 13.

NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them.

NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view.

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Reinstalling Software