Dell M2010, PP03X owner manual Starting the Dell Diagnostics From Your Hard Drive

Removing a Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

9Securing Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . 85

Security Cable Lock	85
Passwords	85
Computer Tracking Software	86
If Your Computer is Lost or Stolen	86

10Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Dell Technical Update Service	87
Dell Diagnostics	87
When to Use the Dell Diagnostics	87
Starting the Dell Diagnostics From Your Hard Drive	87
Starting the Dell Diagnostics From the Drivers and Utilities Media . . . .	88
Dell Diagnostics Main Menu	89
Dell Support Utility	90
Accessing the Dell Support Utility	90
Clicking the Dell Support Icon	91
Double-Clicking the Dell Support Icon	91
Drive Problems	91
DVD drive problems	91
If you hear an unfamiliar scraping or grinding sound	92
Hard drive problems	92
E-Mail, Modem, and Internet Problems	93
Error Messages	94
IEEE 1394 Device Problems	97
Keyboard Problems	97
Keyboard problems	98
Unexpected characters	98
Lockups and Software Problems	98
The computer does not start up	98
The computer stops responding	98

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