166, Fax 21 424 01 | Dell PP03X, M2010 instruction

Country (City)	Service Type	Area Codes,
International Access Code		Local Numbers, and
Country Code		Toll-Free Numbers
City Code		Web and E-mail Address

Nicaragua	Online Support	www.dell.com/ni
		la-techsupport@dell.com
	Technical Support, Customer Service, Sales	001-800-220-1377

Norway (Lysaker)	Online Support	support.euro.dell.com
International Access Code: 00	Technical Support for XPS computers only	815 35 043
Country Code: 47	Technical Support	671 16882
	Relational Customer Service	671 17575
	Home/Small Business Customer Service	23162298
	Switchboard	671 16800
	Fax Switchboard	671 16865

Panama	Online Support	www.dell.com/pa
		la-techsupport@dell.com
	Technical Support, Customer Service, Sales	011-800-507-1264

Peru	Online Support	www.dell.com/pe
		la-techsupport@dell.com
	Technical Support, Customer Service, Sales	0800-50-669

Poland (Warsaw)	Online Support	support.euro.dell.com
International Access Code: 011		pl_support_tech@dell.com
Country Code: 48	Customer Service Phone	57 95 700
City Code: 22	Customer Service	57 95 999
	Sales	57 95 999
	Customer Service Fax	57 95 806
	Reception Desk Fax	57 95 998
	Switchboard	57 95 999

Portugal	Online Support	support.euro.dell.com
International Access Code: 00	Technical Support	707200149
Country Code: 351	Customer Service	800 300 413
	Sales	800 300 410 or 800 300 411 or
		800 300 412 or 21 422 07 10
	Fax	21 424 01 12

166

Obtaining Assistance

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Dell PP03X, M2010 owner manual 166, Fax 21 424 01

Contents

Dell XPS M2010 W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Setting Display Resolution and Refresh Rate Taking a Picture or Recording a Video Configuring Power Management SettingsSwapping Primary and Secondary Displays Transferring Information to a New Computer Installing a Media Memory Card or ExpressCard Contents Physically Connecting to a Network or Broadband ModemWhat You Need to Establish a Wlan Connection Double-Clicking the Dell Support Icon Starting the Dell Diagnostics From Your Hard DriveIf you hear an unfamiliar scraping or grinding sound 100 Media Memory Card or ExpressCard Problems 102Ensuring Sufficient Power for Your Computer 103 101 115 112113 117 146 Returning Items for Warranty Repair or Credit 147145 147 Finding Information Setup Diagram Notification system installed on your computer. This Segment, and enter your Service TagDell Support Utility is an automated upgrade Information. Access the Dell Support Utility from After you reinstall your How to reinstall my operating systemTo reinstall your operating system, use your Operating Reinstall drivers for About Your Computer About Your Computer Y B O a R D S T a T U S L I G H T S D I a C O N T R O L B U T T O N S Control playback of media V I C E S T a T U S L I G H T S Left View Connects USB devices, such as a mouse, keyboard, or printer ConnectorTelephony program Rsmmc Memory Stick Duo Memory Stick Pro Duo Back View Air vents Connects the following devices Bottom View Page About Your Computer Pairing the Keyboard Using the Keyboard and MouseUsing the Keyboard and Mouse Wireless connection button on computer base Keyboard Pairing FailedWireless connection button on keyboard Mouse Pairing With the Wizard Pairing the MouseBatteries Mouse Pairing Failed System Functions Numeric KeypadKey Combinations Numeric keypad Display Switch BatteryDisplay Functions Wireless Networking Technology Function Power Management Windows logo key Touch PadTouch pad Scroll zone Dell QuickSet Battery Meter Keyboard BatteryCustomizing the Touch Pad and Mouse Replacing the Keyboard Battery Keyboard Captive screw Using the Keyboard and Mouse Playing Media Using MultimediaUsing Multimedia Press the eject button To remove the disc from the drive Adjusting the Volume Volume icon Volume Meter Mute icon How to Copy a CD, DVD, or BD Adjusting the PictureCopying CD, DVD, and BD Media Media Type Read Write Rewritable Using Blank CD, DVD, and BD MediaYes Using Multimedia Yes Using Dell Media Experience and Dell MediaDirect Helpful Tips Dell MediaDirect and Dell Media Experience Help If the computer is turned on or in standby modeIf the computer is turned off or in hibernate mode Dell MediaDirect button Video TV-out connector Using Your Computer With a TV or Audio DeviceConnecting a Composite Video Adapter Standard definition TV Audio/IR blaster adapter Audio connector Using Multimedia Connecting a Component Video AdapterConnecting Audio/IR Blaster Adapter High definition TV High definition DVR or DVD player Black Center/sub output connector OrangeSatellite box Cable box Gray Setting Up the Cyberlink CL Headphones Enabling S/PDIF Digital Audio in Cyberlink PowerDVDEnabling S/PDIF Digital Audio in the Windows Audio Driver Enabling the Display Settings for a TV Opening the Display Panel Using the DisplayUsing the Display Closing the Display Panel Adjusting Brightness Adjusting the Display PanelSwitching the Video Image Setting Display Resolution and Refresh Rate Dual Independent Display Mode Using the Camera Swapping Primary and Secondary Displays Accessing Help Setting Up the CameraTaking a Picture or Recording a Video Using the Display Inserting the Battery Using a BatteryReplacing the Battery Using a Battery Using a Battery Removing the Battery Battery access door Using a Battery Battery Performance Checking the Battery Charge Check the Battery Charge Microsoft Windows Power MeterLow-Battery Warning Check the Battery Health Storing a Battery Charging the BatteryConserving Battery Power Power Management Modes Standby Mode Hibernate Mode Configuring Power Management Settings Using a Battery Setting Up Your Internet Connection Setting Up Your ComputerConnecting to the Internet Setting Up Your Computer Transferring Information to a New Computer Click Finished and restart the new computer Click Finished and restart the new computer Connecting a USB Printer Setting Up a PrinterPrinter Cable Power Protection Devices Surge Protectors Uninterruptible Power Supplies Line Conditioners Setting Up Your Computer Network Setup Wizard Using Networks LAN or WirelessPhysically Connecting to a Network or Broadband Modem Using Networks LAN or Wireless Checking Your Wireless Network Card Wireless Local Area Network WlanWhat You Need to Establish a Wlan Connection Setting Up a New Wlan Connecting to a Wlan Determining the Wireless Network Device Manager Enabling/Disabling the Wireless Network Card Completing the Connection to the Wlan Mobile Broadband or Wireless Wide Area Network Wwan Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Windows Firewall Using Networks LAN or Wireless Media Memory Card Reader Using CardsSupported Cards Compact Flash Card Reader ExpressCard slot Using Cards Installing a Media Memory Card or ExpressCardConnector Media memory card slot Extended Cards Removing a Card Using Cards Security Cable Lock PasswordsSecuring Your Computer Securing Your Computer Computer Tracking Software If Your Computer is Lost or Stolen Dell Diagnostics TroubleshootingDell Technical Update Service When to Use the Dell Diagnostics Insert the Drivers and Utilities disc Dell Diagnostics Main Menu Accessing the Dell Support Utility Dell Support Utility Clicking the Dell Support Icon Drive ProblemsDVD drive problems Double-Clicking the Dell Support Icon Problems writing to an optical drive Hard drive problemsIf you hear an unfamiliar scraping or grinding sound Mail, Modem, and Internet Problems Error Messages Troubleshooting Troubleshooting Ieee 1394 Device Problems Keyboard Problems Lockups and Software Problems Dell MediaDirect problems Solid blue screen appears Memory Problems Other software problems Mobile Broadband Network Network ProblemsGeneral 101 Media Memory Card or ExpressCard Problems Power Problems Ensuring Sufficient Power for Your Computer Printer Problems103 Sound and Speaker Problems Scanner Problems104 No sound from integrated speakers Mouse ProblemsNo sound from headphones No sound from external speakers If the display is blank Video and Display Problems106 If only part of the display is readable If the display is difficult to read107 108 System Setup Program System Setup ProgramViewing the System Setup Screens Overview Changing the Boot Sequence System Setup ScreensCommonly Used Settings Modular bay HDD Internal HDD CD/DVD/CD-RW drive Performing a One-Time Boot About Your RAID ConfigurationRAID Level 0 Configuration 111 112 RAID Level 1 ConfigurationSegment Hard drive Configuring Your Computer for RAID 113 System Setup Program Configuring for RAID Using the Intel Matrix Storage Manager 115 System Setup Program Packing the Computer Traveling With Your ComputerIdentifying Your Computer 117 Travel Tips Traveling by Air Drivers Reinstalling SoftwareWhat Is a Driver? Identifying Drivers Using Windows XP Device Driver Rollback Reinstalling Drivers and UtilitiesUsing the Drivers and Utilities Disc 121 Restoring Your Operating System Using Microsoft Windows XP System RestoreResolving Software and Hardware Incompatibilities 122 123 Enabling System Restore Using the Operating System Installation MediaBefore You Begin 125 126 Recommended Tools Adding and Replacing PartsBefore You Begin Turning Off Your Computer Battery access door 128 Memory 129 Captive screw 131 Securing clips 2 per 132 Mini CardWlan Cards Antenna cables 133 Mini card Coin-Cell Battery Coin-cell battery 135 Dell QuickSetDell QuickSet 136 Specifications SpecificationsFour 4-pin USB 2.0-compliant connectors 137 DVI with Hdcp 138TV support Ntsc and PAL s-video, composite, or Display 139 Total system powerBase 5 W total 140 141 142 143 144 145 Online ServicesObtaining Assistance Obtaining Assistance Support Service AutoTech ServiceAutomated Order-Status Service 146 Problems With Your Order 147 Before You Call 148 149 Contacting Dell 150 151 Online Support Support.ap.dell.com Online Support Support.euro.dell.com 152Online Support La-techsupport@dell.com Technical Support, Customer Service, Sales Toll-free Online Support International Access Code153 154 Online Order Status 155 156 Calling from Guayaquil 157 Fisupport@dell.com 158 159 160 161 162 163 164 Transaction Sales Toll-free 1 800 888 Corporate Sales 165 166 Fax 21 424 01 167 168 Technical Support, Customer Service, 604 633Sales Penang, Malaysia 020 140 14 169Technical Support Fax 08 590 05 Sales 08 587 705 170 Corporate/Public Sector Sales 01344 860 Country Code Customer Service Online City Code171 Home and Small Business Fax 0870 907 Leases and Loans Toll-free Dell Preferred Accounts DPA 172Or Speech-Impaired Country Code Fax Toll-free Dell Outlet Store Toll-free Software and Peripherals Sales 173 174 175 Cleaning Your ComputerAppendix Appendix Touch Pad Macrovision Product NoticeComputer, Keyboard, and Display CD, DVD, and BD Media FCC Class B FCC Notice U.S. Only177 178 ALS ambient light sensor Glossary179 Glossary 180 181 Docking device See APR 182 183 184 185 186 187 188 189 IndexIndex DVI 190 191 See Wlan card 192 See also Drivers and Utilities 193 194