151, Online Support Support.ap.dell.com | Dell M2010, PP03X instruction

Country (City)	Service Type	Area Codes,
International Access Code		Local Numbers, and
Country Code		Toll-Free Numbers
City Code		Web and E-mail Address

Argentina (Buenos Aires)	Online Support	www.dell.com.ar
International Access Code: 00	E-mail for Desktops and Portables	la-techsupport@dell.com
Country Code: 54	E-mail for Servers and EMC® Storage	la_enterprise@dell.com
City Code: 11	Products
City Code: 11
	Customer Service	toll-free: 0-800-444-0730
	Technical Support – Dell PowerApp™, Dell	toll-free: 0-800-222-0154
	PowerEdge™, Dell PowerConnect™, and
	Dell PowerVault™
	Technical Support Services	toll-free: 0-800-444-0724
	Sales	0-810-444-3355

Aruba	Online Support	www.dell.com.aw
		la-techsupport@dell.com
	Technical Support, Customer Service, Sales	toll-free: 800-1578

Australia (Sydney)	Online Support	support.ap.dell.com
International Access Code: 0011		support.ap.dell.com/contactus
Country Code: 61	Technical Support
City Code: 2	Technical Support for XPS computers only	toll-free: 1300 790 877
	Home and Home Office	toll-free: 1300-655-533
	Medium and Large Business	toll-free: 1800-633-559
	Small Business, Education, Local	toll-free: 1800-060-889
	Government
	Customer Service	toll-free: 1300-662-196

Obtaining Assistance

151

Image 151

Dell M2010, PP03X owner manual 151, Online Support Support.ap.dell.com

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Dell XPS M2010 Abbreviations and Acronyms Contents Setting Display Resolution and Refresh Rate Transferring Information to a New Computer Configuring Power Management SettingsSwapping Primary and Secondary Displays Taking a Picture or Recording a Video Installing a Media Memory Card or ExpressCard Contents Physically Connecting to a Network or Broadband ModemWhat You Need to Establish a Wlan Connection Double-Clicking the Dell Support Icon Starting the Dell Diagnostics From Your Hard DriveIf you hear an unfamiliar scraping or grinding sound 101 Media Memory Card or ExpressCard Problems 102Ensuring Sufficient Power for Your Computer 103 100 117 112113 115 147 Returning Items for Warranty Repair or Credit 147145 146 Finding Information Setup Diagram Information. Access the Dell Support Utility from Segment, and enter your Service TagDell Support Utility is an automated upgrade Notification system installed on your computer. This Reinstall drivers for How to reinstall my operating systemTo reinstall your operating system, use your Operating After you reinstall your About Your Computer About Your Computer Y B O a R D S T a T U S L I G H T S D I a C O N T R O L B U T T O N S Control playback of media V I C E S T a T U S L I G H T S Left View Connects USB devices, such as a mouse, keyboard, or printer ConnectorTelephony program Memory Stick Duo Memory Stick Pro Duo Rsmmc Air vents Back View Connects the following devices Bottom View Page About Your Computer Pairing the Keyboard Using the Keyboard and MouseUsing the Keyboard and Mouse Wireless connection button on computer base Keyboard Pairing FailedWireless connection button on keyboard Mouse Pairing With the Wizard Pairing the MouseBatteries Mouse Pairing Failed Numeric keypad Numeric KeypadKey Combinations System Functions Power Management BatteryDisplay Functions Wireless Networking Technology Function Display Switch Windows logo key Touch PadTouch pad Scroll zone Dell QuickSet Battery Meter Keyboard BatteryCustomizing the Touch Pad and Mouse Keyboard Captive screw Replacing the Keyboard Battery Using the Keyboard and Mouse Press the eject button Using MultimediaUsing Multimedia Playing Media To remove the disc from the drive Volume icon Volume Meter Mute icon Adjusting the Volume How to Copy a CD, DVD, or BD Adjusting the PictureCopying CD, DVD, and BD Media Yes Using Blank CD, DVD, and BD MediaYes Using Multimedia Media Type Read Write Rewritable Helpful Tips Using Dell Media Experience and Dell MediaDirect Dell MediaDirect button If the computer is turned on or in standby modeIf the computer is turned off or in hibernate mode Dell MediaDirect and Dell Media Experience Help Standard definition TV Using Your Computer With a TV or Audio DeviceConnecting a Composite Video Adapter Video TV-out connector High definition TV High definition DVR or DVD player Connecting a Component Video AdapterConnecting Audio/IR Blaster Adapter Audio/IR blaster adapter Audio connector Using Multimedia Gray Center/sub output connector OrangeSatellite box Cable box Black Setting Up the Cyberlink CL Headphones Enabling S/PDIF Digital Audio in Cyberlink PowerDVDEnabling S/PDIF Digital Audio in the Windows Audio Driver Enabling the Display Settings for a TV Closing the Display Panel Using the DisplayUsing the Display Opening the Display Panel Adjusting Brightness Adjusting the Display PanelSwitching the Video Image Dual Independent Display Mode Setting Display Resolution and Refresh Rate Swapping Primary and Secondary Displays Using the Camera Accessing Help Setting Up the CameraTaking a Picture or Recording a Video Using the Display Using a Battery Using a BatteryReplacing the Battery Inserting the Battery Using a Battery Battery access door Using a Battery Removing the Battery Battery Performance Checking the Battery Charge Check the Battery Health Microsoft Windows Power MeterLow-Battery Warning Check the Battery Charge Power Management Modes Charging the BatteryConserving Battery Power Storing a Battery Hibernate Mode Standby Mode Configuring Power Management Settings Using a Battery Setting Up Your Computer Setting Up Your ComputerConnecting to the Internet Setting Up Your Internet Connection Transferring Information to a New Computer Click Finished and restart the new computer Click Finished and restart the new computer Connecting a USB Printer Setting Up a PrinterPrinter Cable Surge Protectors Power Protection Devices Line Conditioners Uninterruptible Power Supplies Setting Up Your Computer Using Networks LAN or Wireless Using Networks LAN or WirelessPhysically Connecting to a Network or Broadband Modem Network Setup Wizard Checking Your Wireless Network Card Wireless Local Area Network WlanWhat You Need to Establish a Wlan Connection Setting Up a New Wlan Determining the Wireless Network Device Manager Connecting to a Wlan Completing the Connection to the Wlan Enabling/Disabling the Wireless Network Card Checking Your Dell Mobile Broadband Card Mobile Broadband or Wireless Wide Area Network Wwan Windows Firewall Connecting to a Mobile Broadband Network Using Networks LAN or Wireless Compact Flash Card Reader Using CardsSupported Cards Media Memory Card Reader Extended Cards Installing a Media Memory Card or ExpressCardConnector Media memory card slot ExpressCard slot Using Cards Removing a Card Using Cards Securing Your Computer PasswordsSecuring Your Computer Security Cable Lock If Your Computer is Lost or Stolen Computer Tracking Software When to Use the Dell Diagnostics TroubleshootingDell Technical Update Service Dell Diagnostics Insert the Drivers and Utilities disc Dell Diagnostics Main Menu Dell Support Utility Accessing the Dell Support Utility Double-Clicking the Dell Support Icon Drive ProblemsDVD drive problems Clicking the Dell Support Icon Problems writing to an optical drive Hard drive problemsIf you hear an unfamiliar scraping or grinding sound Mail, Modem, and Internet Problems Error Messages Troubleshooting Troubleshooting Keyboard Problems Ieee 1394 Device Problems Lockups and Software Problems Solid blue screen appears Dell MediaDirect problems Other software problems Memory Problems 101 Network ProblemsGeneral Mobile Broadband Network Power Problems Media Memory Card or ExpressCard Problems Ensuring Sufficient Power for Your Computer Printer Problems103 Sound and Speaker Problems Scanner Problems104 No sound from external speakers Mouse ProblemsNo sound from headphones No sound from integrated speakers If the display is blank Video and Display Problems106 If only part of the display is readable If the display is difficult to read107 108 Overview System Setup ProgramViewing the System Setup Screens System Setup Program Modular bay HDD Internal HDD CD/DVD/CD-RW drive System Setup ScreensCommonly Used Settings Changing the Boot Sequence 111 About Your RAID ConfigurationRAID Level 0 Configuration Performing a One-Time Boot 112 RAID Level 1 ConfigurationSegment Hard drive 113 Configuring Your Computer for RAID System Setup Program 115 Configuring for RAID Using the Intel Matrix Storage Manager System Setup Program 117 Traveling With Your ComputerIdentifying Your Computer Packing the Computer Traveling by Air Travel Tips Identifying Drivers Reinstalling SoftwareWhat Is a Driver? Drivers Using Windows XP Device Driver Rollback Reinstalling Drivers and UtilitiesUsing the Drivers and Utilities Disc 121 122 Using Microsoft Windows XP System RestoreResolving Software and Hardware Incompatibilities Restoring Your Operating System 123 Enabling System Restore Using the Operating System Installation MediaBefore You Begin 125 126 Turning Off Your Computer Adding and Replacing PartsBefore You Begin Recommended Tools 128 Battery access door 129 Memory Captive screw Securing clips 2 per 131 Antenna cables Mini CardWlan Cards 132 Mini card 133 Coin-cell battery Coin-Cell Battery 135 Dell QuickSetDell QuickSet 136 137 SpecificationsFour 4-pin USB 2.0-compliant connectors Specifications Display 138TV support Ntsc and PAL s-video, composite, or DVI with Hdcp 139 Total system powerBase 5 W total 140 141 142 143 144 Obtaining Assistance Online ServicesObtaining Assistance 145 146 AutoTech ServiceAutomated Order-Status Service Support Service 147 Problems With Your Order 148 Before You Call 149 150 Contacting Dell Online Support Support.ap.dell.com 151 Online Support Support.euro.dell.com 152Online Support La-techsupport@dell.com Technical Support, Customer Service, Sales Toll-free Online Support International Access Code153 Online Order Status 154 155 Calling from Guayaquil 156 Fisupport@dell.com 157 158 159 160 161 162 163 Transaction Sales Toll-free 1 800 888 Corporate Sales 164 165 Fax 21 424 01 166 167 168 Technical Support, Customer Service, 604 633Sales Penang, Malaysia 020 140 14 169Technical Support Fax 08 590 05 Sales 08 587 705 170 Home and Small Business Fax 0870 907 Country Code Customer Service Online City Code171 Corporate/Public Sector Sales 01344 860 Dell Outlet Store Toll-free Software and Peripherals Sales 172Or Speech-Impaired Country Code Fax Toll-free Leases and Loans Toll-free Dell Preferred Accounts DPA 173 174 Appendix Cleaning Your ComputerAppendix 175 CD, DVD, and BD Media Macrovision Product NoticeComputer, Keyboard, and Display Touch Pad FCC Class B FCC Notice U.S. Only177 178 Glossary Glossary179 ALS ambient light sensor 180 Docking device See APR 181 182 183 184 185 186 187 188 189 IndexIndex 190 DVI 191 192 See Wlan card 193 See also Drivers and Utilities 194