Dell PP03X, M2010 If you hear an unfamiliar scraping or grinding sound, Hard drive problems

NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.

D I S K W I L L N O T E J E C T — Press the eject button again. If problem continues, restart the system.

Problems writing to an optical drive

C L O S E O T H E R P R O G R A M S — The optical drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the drive.

TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A CD, DVD, O R BD — See "Standby Mode" on page 62 or search for the keyword standby in the Windows Help and Support Center for information on power management modes.

C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E — See the help files for your CD, DVD, or BD creation software.

E N S U R E T H A T T H E D I S C I S L O A D E D I N T H E D R I V E W I T H T H E L A B E L F A C I N G U P — See "Playing Media" on page 37 for proper insertion instructions.

VE R I F Y T H E T Y P E O F D I S C B E I N G U S E D — CD-R, DVD+R, DVD-R, DVD+R DL, and BD-R discs cannot be rewritten.

E N S U R E T H A T T H E R E I S E N O U G H F R E E S P A C E O N T H E W R I T A B L E D I S C — Do not burn a blank CD-R or CD-RW to its maximum capacity. The drive needs 1–2 MB of the blank space to finalize the recording.

If you hear an unfamiliar scraping or grinding sound

•Ensure that the sound is not caused by the program that is running.

•Ensure that the disk or disc is inserted properly.

Hard drive problems

A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N — A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on.

R U N C H E C K D I S K —

1Click the Start button and click My Computer.

2Right-click Local Disk C:.

3Click Properties.

4Click the Tools tab.

5Under Error-checking, click Check Now.

6Click Scan for and attempt recovery of bad sectors.

7Click Start.

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Troubleshooting