153, Online Support International Access Code | Dell M2010, PP03X

Country (City)	Service Type	Area Codes,
International Access Code		Local Numbers, and
Country Code		Toll-Free Numbers
City Code		Web and E-mail Address

Brazil	Online Support	www.dell.com/br
International Access Code: 00		BR_TechSupport@dell.com
Country Code: 55	Customer Service and Tech Support	0800 970 3355
City Code: 51	Technical Support Fax	51 2104 5470
	Customer Service Fax	51 2104 5480
	Sales	0800 970 3390

British Virgin Islands	Technical Support, Customer Service, Sales	toll-free: 1-866-278-6820

Brunei	Technical Support (Penang, Malaysia)	604 633 4966
Country Code: 673	Customer Service (Penang, Malaysia)	604 633 3101
		or toll-free: 801 1012
	Transaction Sales (Penang, Malaysia)	604 633 3101
		or toll-free: 801 1012

Obtaining Assistance

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Dell M2010, PP03X 153, Online Support International Access Code, Technical Support, Customer Service, Sales Toll-free

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Dell XPS M2010 Abbreviations and Acronyms Contents Setting Display Resolution and Refresh Rate Swapping Primary and Secondary Displays Configuring Power Management SettingsTaking a Picture or Recording a Video Transferring Information to a New Computer Physically Connecting to a Network or Broadband Modem Installing a Media Memory Card or ExpressCard ContentsWhat You Need to Establish a Wlan Connection Starting the Dell Diagnostics From Your Hard Drive Double-Clicking the Dell Support IconIf you hear an unfamiliar scraping or grinding sound Ensuring Sufficient Power for Your Computer 103 Media Memory Card or ExpressCard Problems 102100 101 113 112115 117 145 Returning Items for Warranty Repair or Credit 147146 147 Finding Information Setup Diagram Dell Support Utility is an automated upgrade Segment, and enter your Service TagNotification system installed on your computer. This Information. Access the Dell Support Utility from To reinstall your operating system, use your Operating How to reinstall my operating systemAfter you reinstall your Reinstall drivers for About Your Computer About Your Computer Y B O a R D S T a T U S L I G H T S D I a C O N T R O L B U T T O N S Control playback of media V I C E S T a T U S L I G H T S Left View Connector Connects USB devices, such as a mouse, keyboard, or printerTelephony program Memory Stick Duo Memory Stick Pro Duo Rsmmc Air vents Back View Connects the following devices Bottom View Page About Your Computer Using the Keyboard and Mouse Pairing the KeyboardUsing the Keyboard and Mouse Keyboard Pairing Failed Wireless connection button on computer baseWireless connection button on keyboard Pairing the Mouse Mouse Pairing With the WizardBatteries Mouse Pairing Failed Key Combinations Numeric KeypadSystem Functions Numeric keypad Display Functions Wireless Networking Technology Function BatteryDisplay Switch Power Management Touch Pad Windows logo keyTouch pad Scroll zone Keyboard Battery Dell QuickSet Battery MeterCustomizing the Touch Pad and Mouse Keyboard Captive screw Replacing the Keyboard Battery Using the Keyboard and Mouse Using Multimedia Using MultimediaPlaying Media Press the eject button To remove the disc from the drive Volume icon Volume Meter Mute icon Adjusting the Volume Adjusting the Picture How to Copy a CD, DVD, or BDCopying CD, DVD, and BD Media Yes Using Multimedia Using Blank CD, DVD, and BD MediaMedia Type Read Write Rewritable Yes Helpful Tips Using Dell Media Experience and Dell MediaDirect If the computer is turned off or in hibernate mode If the computer is turned on or in standby modeDell MediaDirect and Dell Media Experience Help Dell MediaDirect button Connecting a Composite Video Adapter Using Your Computer With a TV or Audio DeviceVideo TV-out connector Standard definition TV Connecting Audio/IR Blaster Adapter Connecting a Component Video AdapterAudio/IR blaster adapter Audio connector Using Multimedia High definition TV High definition DVR or DVD player Satellite box Cable box Center/sub output connector OrangeBlack Gray Enabling S/PDIF Digital Audio in Cyberlink PowerDVD Setting Up the Cyberlink CL HeadphonesEnabling S/PDIF Digital Audio in the Windows Audio Driver Enabling the Display Settings for a TV Using the Display Using the DisplayOpening the Display Panel Closing the Display Panel Adjusting the Display Panel Adjusting BrightnessSwitching the Video Image Dual Independent Display Mode Setting Display Resolution and Refresh Rate Swapping Primary and Secondary Displays Using the Camera Setting Up the Camera Accessing HelpTaking a Picture or Recording a Video Using the Display Replacing the Battery Using a BatteryInserting the Battery Using a Battery Using a Battery Battery access door Using a Battery Removing the Battery Battery Performance Checking the Battery Charge Low-Battery Warning Microsoft Windows Power MeterCheck the Battery Charge Check the Battery Health Conserving Battery Power Charging the BatteryStoring a Battery Power Management Modes Hibernate Mode Standby Mode Configuring Power Management Settings Using a Battery Connecting to the Internet Setting Up Your ComputerSetting Up Your Internet Connection Setting Up Your Computer Transferring Information to a New Computer Click Finished and restart the new computer Click Finished and restart the new computer Setting Up a Printer Connecting a USB PrinterPrinter Cable Surge Protectors Power Protection Devices Line Conditioners Uninterruptible Power Supplies Setting Up Your Computer Physically Connecting to a Network or Broadband Modem Using Networks LAN or WirelessNetwork Setup Wizard Using Networks LAN or Wireless Wireless Local Area Network Wlan Checking Your Wireless Network CardWhat You Need to Establish a Wlan Connection Setting Up a New Wlan Determining the Wireless Network Device Manager Connecting to a Wlan Completing the Connection to the Wlan Enabling/Disabling the Wireless Network Card Checking Your Dell Mobile Broadband Card Mobile Broadband or Wireless Wide Area Network Wwan Windows Firewall Connecting to a Mobile Broadband Network Using Networks LAN or Wireless Supported Cards Using CardsMedia Memory Card Reader Compact Flash Card Reader Connector Media memory card slot Installing a Media Memory Card or ExpressCardExpressCard slot Using Cards Extended Cards Removing a Card Using Cards Securing Your Computer PasswordsSecurity Cable Lock Securing Your Computer If Your Computer is Lost or Stolen Computer Tracking Software Dell Technical Update Service TroubleshootingDell Diagnostics When to Use the Dell Diagnostics Insert the Drivers and Utilities disc Dell Diagnostics Main Menu Dell Support Utility Accessing the Dell Support Utility DVD drive problems Drive ProblemsClicking the Dell Support Icon Double-Clicking the Dell Support Icon Hard drive problems Problems writing to an optical driveIf you hear an unfamiliar scraping or grinding sound Mail, Modem, and Internet Problems Error Messages Troubleshooting Troubleshooting Keyboard Problems Ieee 1394 Device Problems Lockups and Software Problems Solid blue screen appears Dell MediaDirect problems Other software problems Memory Problems General Network ProblemsMobile Broadband Network 101 Power Problems Media Memory Card or ExpressCard Problems Printer Problems Ensuring Sufficient Power for Your Computer103 Scanner Problems Sound and Speaker Problems104 No sound from headphones Mouse ProblemsNo sound from integrated speakers No sound from external speakers Video and Display Problems If the display is blank106 If the display is difficult to read If only part of the display is readable107 108 Viewing the System Setup Screens System Setup ProgramSystem Setup Program Overview Commonly Used Settings System Setup ScreensChanging the Boot Sequence Modular bay HDD Internal HDD CD/DVD/CD-RW drive RAID Level 0 Configuration About Your RAID ConfigurationPerforming a One-Time Boot 111 RAID Level 1 Configuration 112Segment Hard drive 113 Configuring Your Computer for RAID System Setup Program 115 Configuring for RAID Using the Intel Matrix Storage Manager System Setup Program Identifying Your Computer Traveling With Your ComputerPacking the Computer 117 Traveling by Air Travel Tips What Is a Driver? Reinstalling SoftwareDrivers Identifying Drivers Reinstalling Drivers and Utilities Using Windows XP Device Driver RollbackUsing the Drivers and Utilities Disc 121 Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreRestoring Your Operating System 122 123 Using the Operating System Installation Media Enabling System RestoreBefore You Begin 125 126 Before You Begin Adding and Replacing PartsRecommended Tools Turning Off Your Computer 128 Battery access door 129 Memory Captive screw Securing clips 2 per 131 Wlan Cards Mini Card132 Antenna cables Mini card 133 Coin-cell battery Coin-Cell Battery Dell QuickSet 135Dell QuickSet 136 Four 4-pin USB 2.0-compliant connectors SpecificationsSpecifications 137 TV support Ntsc and PAL s-video, composite, or 138DVI with Hdcp Display Total system power 139Base 5 W total 140 141 142 143 144 Obtaining Assistance Online Services145 Obtaining Assistance Automated Order-Status Service AutoTech ServiceSupport Service 146 147 Problems With Your Order 148 Before You Call 149 150 Contacting Dell Online Support Support.ap.dell.com 151 152 Online Support Support.euro.dell.comOnline Support La-techsupport@dell.com Online Support International Access Code Technical Support, Customer Service, Sales Toll-free153 Online Order Status 154 155 Calling from Guayaquil 156 Fisupport@dell.com 157 158 159 160 161 162 163 Transaction Sales Toll-free 1 800 888 Corporate Sales 164 165 Fax 21 424 01 166 167 Technical Support, Customer Service, 604 633 168Sales Penang, Malaysia 169 020 140 14Technical Support Fax 08 590 05 Sales 08 587 705 170 171 Country Code Customer Service Online City CodeCorporate/Public Sector Sales 01344 860 Home and Small Business Fax 0870 907 Or Speech-Impaired Country Code Fax Toll-free 172Leases and Loans Toll-free Dell Preferred Accounts DPA Dell Outlet Store Toll-free Software and Peripherals Sales 173 174 Appendix Cleaning Your Computer175 Appendix Computer, Keyboard, and Display Macrovision Product NoticeTouch Pad CD, DVD, and BD Media FCC Notice U.S. Only FCC Class B177 178 179 GlossaryALS ambient light sensor Glossary 180 Docking device See APR 181 182 183 184 185 186 187 188 Index 189Index 190 DVI 191 192 See Wlan card 193 See also Drivers and Utilities 194