Dell PP03X, M2010 owner manual Media Memory Card or ExpressCard Problems, Power Problems

C H E C K T H E P O W E R L I G H T

•Searching – The Dell Mobile Broadband Card Utility has not yet located a Mobile Broadband network. If the searching state persists, ensure that the signal strength is adequate.

•No service – The Dell Mobile Broadband Card Utility did not locate a Mobile Broadband network. Ensure that the signal strength is adequate. Restart the Dell wireless utility or contact your Mobile Broadband network provider.

•Check your WWAN service – Contact your Mobile Broadband network service provider to verify coverage plan and supported services.

A C T I V A T E Y O U R M O B I L E B R O A D B A N D C A R D — Before you connect to the Internet, you must activate the Mobile Broadband service through your cellular service provider. For instructions and for additional information about using the Dell Mobile Broadband Card Utility, see the user's guide available through the Windows Help and Support Center. To access the Help and Support Center, see "Windows Help and Support Center" on page 13. The user's guide is also available on the Dell Support website at support.dell.com and on the media included with your Mobile Broadband card if you purchased the card separately from your computer.

Media Memory Card or ExpressCard Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: The ExpressCard slot does not support PC cards.

C H E C K T H E C A R D — Ensure that the card is properly inserted into the connector.

E N S U R E T H A T T H E C A R D I S R E C O G N I Z E D B Y W I N D O W S — Double-click the Safely Remove Hardware icon

in the Windows taskbar. Ensure that the card is listed.

I F Y O U H A V E P R O B L E M S W I T H A D E L L - P R O V I D E D C A R D — Contact Dell. See "Contacting Dell" on page 150.

I F Y O U H A V E P R O B L E M S W I T H A C A R D N O T P R O V I D E D B Y D E L L — Contact the card manufacturer.

Power Problems

Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 149) as you complete these checks.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

— When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode—press the power button to exit standby mode. If the light is off, press the power button to turn on the computer.

C H A R G E T H E B A T T E R Y — The battery charge may be depleted.

1Reinstall the battery.

2Use the AC adapter to connect the computer to an electrical outlet.

3Turn on the computer.

102

Troubleshooting