Dell M2010, PP03X owner manual Troubleshooting

G E N E R A L F A I L U R E — The operating system is unable to carry out the command. The message is usually followed by specific information—for example, Printer out of paper. Take the appropriate action.

H A R D - D I S K D R I V E C O N F I G U R A T I O N E R R O R — The computer cannot identify the drive type. Run the Hard- Disk Drive tests in the Dell Diagnostics. See "Dell Diagnostics" on page 87.

H A R D - D I S K D R I V E C O N T R O L L E R F A I L U R E 0 — The hard drive does not respond to commands from the computer. Run the Hard-Disk Drive tests in the Dell Diagnostics. See "Dell Diagnostics" on page 87.

H A R D - D I S K D R I V E F A I L U R E — The hard drive does not respond to commands from the computer. Run the Hard-Disk Drive tests in the Dell Diagnostics. See "Dell Diagnostics" on page 87.

H A R D - D I S K D R I V E R E A D F A I L U R E — The hard drive may be defective. Run the Hard-Disk Drive tests in the Dell Diagnostics. See "Dell Diagnostics" on page 87.

I N S E R T B O O T A B L E M E D I A — The operating system is trying to boot to nonbootable media. Insert bootable media.

I N V A L I D C O N F I G U R A T I O N I N F O R M A T I O N - P L E A S E R U N S YS T E M S E T U P P R O G R A M — The system configuration

information does not match the hardware configuration. The message is most likely to occur after a memory module is installed. Correct the appropriate options in the system setup program. See "System Setup Program" on page 109.

K E Y B O A R D C L O C K L I N E F A I L U R E — Run the Keyboard Controller test in the Dell Diagnostics. See "Dell Diagnostics" on page 87.

K E Y B O A R D C O N T R O L L E R F A I L U R E — Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in the Dell Diagnostics. See "Dell Diagnostics" on page 87.

K E Y B O A R D D A T A L I N E F A I L U R E — Run the Keyboard Controller test in the Dell Diagnostics. See "Dell Diagnostics" on page 87.

K E Y B O A R D S T U C K K E Y F A I L U R E — Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics. See "Dell Diagnostics" on page 87.

L I C E N S E D C O N T E N T I S N O T A C C E S S I B L E I N M E D I A D I R E C T — Dell MediaDirect™ cannot verify the Digital Rights Management (DRM) restrictions on the file, so the file cannot be played. See "Dell MediaDirect problems" on page 99.

M E M O R Y A D D R E S S L I N E F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E — A memory module may be

faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See "Memory" on page 129.

M E M O R Y A L L O C A T I O N E R R O R — The software you are attempting to run is conflicting with the operating system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try to run the program again. If the error message still appears, see the software documentation.

M E M O R Y D A T A L I N E F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E — A memory module may be

faulty or improperly seated. Reinstall the memory modules (see "Memory" on page 129) and, if necessary, replace them.

Troubleshooting

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