ENGLISH

Troubleshooting

Simple

If a problem should arise, first check the following:

1.Are the connections correct?

2.Is the set being operated as described in the owner’s manual?

3.Are the other components operating properly?

If this unit does not operate properly, check the items listed in the table below. Should the problem persist, there may be a malfunction.

In this case, disconnect the power immediately and contact your store of purchase.

GGeneralH

Symptom

Cause/Solution

Page

Power does not turn

• Check whether the power plug is correctly inserted into the power

5

on.

outlet.

 

 

• The protection circuit is active. Disconnect the power plug from

5, 70

 

the electric outlet, wait 5 to 10 seconds and then insert it back

 

 

into the outlet.

 

Display is off.

• Set “Display” on the menu to something other than “OFF”.

54

 

 

 

The power indicator

• The temperature inside the unit has risen. Please turn off power

is blinking red

once, and re-apply the power after the temperature has fallen

 

in intervals of

sufficiently.

 

approximately 2

• Please re-install this unit in a place having good ventilation.

seconds.

 

 

The power indicator

• Please use speakers which have the specified impedance.

4

is blinking red

• The speaker cable has shorted (is touching). Firmly twist the core

4

in intervals of

wire in the speaker cable, and then re-connect it to the speaker

 

approximately 0.5

terminal.

 

seconds.

 

 

After turning on the

• This unit amplifier circuit has failed. Turn off the power and please

power, the power

contact the DENON service adviser.

 

indicator is blinking

 

 

red in intervals of

 

 

approximately 0.5

 

 

seconds.

 

 

Set does not operate

• Reset the microprocessor.

72

properly.

 

 

GVideoH

 

 

Symptom

Cause/Solution

Page

 

 

 

No picture appears.

• Check the TV connection.

5

 

• Set the TV input correctly.

6

 

 

 

GAudioH

Symptom

Cause/Solution

Page

 

 

 

Audio is not output.

• Check the connections for all devices.

5, 15 – 18

 

• Check the speaker connections.

5, 29, 30

 

• Check whether the audio device power is turned on.

6

 

• Adjust the master volume.

20, 35

 

• Cancel the mute mode.

20, 35

 

• Select a suitable input source.

20, 35

 

• Select a suitable input mode.

42

 

• Disconnect the headphones. No sound is output from the speakers

61

 

or the PRE OUT connectors when headphones are connected.

 

No sound is

• Check if the surround speakers are connected to the SURROUND

produced from

terminals.

 

surround speaker.

 

 

No sound is

• Set “Amp Assign” on the menu to “Normal”.

49

produced from

• Set “Speaker Config.” – “S.Back” on the menu to something

49

surround back

other than “None”.

 

speaker.

• Set “Surround Parameter” – “S.Back” on the menu to something

45

 

other than “OFF”.

 

 

• Set the surround mode to something other than “STEREO”.

24

No sound is

• Set “Surround Parameter” – “Front Height” on the menu to

45

produced from front

“ON”.

 

height speaker.

• Set “Amp Assign” on the menu to “Front Height”.

49

 

• Set “Speaker Config.” – “Surround” on the menu to something

49

 

other than “None”.

 

No sound is

• Check the subwoofer connections.

5, 29, 30

produced from

• Turn on the subwoofer’s power.

6

subwoofer.

• Set “Speaker Config.” – “Subwoofer” on the menu to “Yes”.

49

 

• If “Front” and “Center” for “Speaker Config.” are set to “Large”,

49, 50

 

and “Subwoofer Mode” is set to “LFE”, no sound may be output

 

 

from the subwoofers, depending on the input signal or selected

 

 

surround mode.

 

DTS sound is not

• Set “Decode Mode” on the menu to “Auto” or “DTS”.

42

output.

 

 

Dolby TrueHD, DTS-

• Make HDMI connections.

14

HD, Dolby Digital

 

 

Plus audio is not

 

 

output.

 

 

version

version Basic

version Advanced

Information

71