GAudioH

Symptom

Cause/Solution

Page

Audio is not output.

• Check the connections for all devices.

C 3,

 

 

7, 8, 9,

 

• Check the speaker connections and configurations.

10, 11, 12

 

C 6,

 

 

53, 54, 55,

 

• Check whether the audio device power is turned on.

56, 57, 58

 

–

 

• Adjust the master volume.

22, 71

 

• Cancel the mute mode.

22, 71

 

• Select a suitable input source.

21, 71

 

• Select a suitable input mode.

103

 

• Disconnect the headphones. No sound is output from the

112

 

speakers when headphones are connected.

 

No sound is

• Check if the surround speakers are connected to the SURROUND

–

produced from

terminals.

 

surround speaker.

 

 

No sound is

• Check if “Amp Assign” is set appropriately in order to output

86

produced from

audio from the surround back speakers.

 

surround back

• Set “Speaker Config.” – “S.Back” on the menu to something

86

speaker.

other than “None”.

 

 

• Set “Surr.Parameter” – “S.Back” on the menu to something

80

 

other than “OFF”.

 

 

• Set the surround mode to something other than “STEREO” and

46

 

“VIRTUAL”.

 

No sound is

• Set “Surr.Parameter” – “PLgz Height” on the menu to “ON”.

80

produced from front

• Check if “Amp Assign” is set appropriately in order to output

86

height speaker.

audio from the front height speakers.

87

 

• Set “Speaker Config.” – “F.Height” on the menu to something

 

other than “None”.

 

No sound is

• Check the subwoofer connections.

C 6,

produced from

 

53, 54, 55,

subwoofer.

• Turn on the subwoofer’s power.

56, 57

 

–

 

• Set “Speaker Config.” – “Subwoofer” on the menu to “Yes”.

86

 

• If “Front” and “Center” for “Speaker Config.” are set to “Large”,

86, 87

 

and “Subwoofer Mode” is set to “LFE”, no sound may be output

 

 

from the subwoofers, depending on the input signal or selected

 

 

surround mode.

 

DTS sound is not

• Set “Decode Mode” on the menu to “Auto” or “DTS”.

103

output.

 

 

Symptom

Cause/Solution

Page

Dolby TrueHD, DTS-

• Make HDMI connections.

7

HD, Dolby Digital

 

 

Plus audio is not

 

 

output.

 

 

Dolby PLg mode or

• Check that “Speaker Config.” – “Center” or “Surround” is set

86

DTS NEO:6 mode

to other than “None”. If the speaker system is 2.0/2.1ch, this

 

cannot be selected.

surround mode cannot be selected.

 

 

• When headphones are used, Dolby PLg or DTS NEO:6 cannot be

–

 

selected.

 

MultEQ® XT,

• Switch the surround mode to other than “DIRECT” or “PURE

46

Dynamic EQ® and

DIRECT”.

 

Dynamic Volume®

• When headphones are used, MultEQ® XT, Dynamic EQ® and

–

cannot be selected.

Dynamic Volume® cannot be selected.

 

Dynamic EQ® and

• Run Audyssey® Auto Setup.

14, 58

Dynamic Volume®

 

 

cannot be selected.

 

 

RESTORER cannot

• Check that an analog signal or PCM signal (fs=44.1/48 kHz) is

83

be selected.

input. For playback of multichannel signals such as Dolby Digital

 

 

or DTS surround, RESTORER cannot be used.

 

 

• Switch the surround mode to other than “DIRECT” or “PURE

46

 

DIRECT”.

 

GRadioH

 

 

Symptom

Cause/Solution

Page

Reception fails, or

• Change the antenna orientation or position.

11

there is a lot of noise

• Separate the AM loop antenna from the unit.

11

or distortion.

• Use an FM outdoor antenna.

11

 

• Separate the antenna from other connection cables.

11

GControl dock for iPodH

 

Symptom

Cause/Solution

Page

iPod cannot be

• Check the iPod connections.

10

played.

• Insert the AC adaptor of the iPod control dock into the power

–

 

outlet.

 

 

• Switch the input source to “DOCK”.

21

version Basic

version Advanced

Information

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