Manuals / Brands / Photography / Digital Camera / Epson / Photography / Digital Camera

Epson 3000z Contacting Customer Support, Support via the World Wide Web, For United Kingdom and the Republic of Ireland Users, Camera model, Serial number of your camera

1 139

Download 139 pages, 1.62 Mb

Appendix B

Contacting Customer Support

If your camera is not operating properly and you cannot solve the problem using the troubleshooting information contained in this guide, contact customer support services for assistance.

To help us assist you more quickly, please provide the following information:

Note:

EPSON recommends making back-ups of your images before sending your camera for repairs. EPSON is not responsible for any lost images.

Serial number of your camera

(see the label on the bottom of the camera)

Camera modelBrand and model of your computerEPSON Photo!3 software version

(click About on the Setup menu)

Operating system and version you are using

(for example, Windows 95 or Mac OS)

Software applications that you normally use with your camera and their version numbers

For United Kingdom and the Republic of Ireland Users

If you purchased your product in the UK or the Republic of Ireland, EPSON (UK) LTD provides a range of customer services and technical support.

Support via the World Wide Web

❏For information on the latest EPSON products, software drivers, on-line user guides and answers to frequently asked questions:

http://www.epson.co.uk

B

Contacting Customer Support

B-1

Contents

Page This User’s Guide EPSON Digital Camera Software User’s Guide Online Help Color Guide (included on the software CD-ROMin some locations) Page IMPORTANT NOTICE A NOTE CONCERNING RESPONSIBLE USE OF COPYRIGHTED MATERIALS Contents Chapter 3 Viewing and Managing Your Images Chapter 4 Making Settings Chapter 5 Using Print Mark to Print Photos Chapter 6 Camera Options and Accessories Chapter 7 Maintenance and Troubleshooting Appendix A Specifications Appendix B Contacting Customer Support Appendix C Dial Position Settings Glossary Index Introduction Options For United Kingdom users - use of options When using the camera Page When using the strap When using the charger and batteries Page Safety information for United Kingdom users Warnings, Cautions, and Notes Warnings Cautions Notes Getting Started Unpacking Your PhotoPC 3000Z Camera Parts Front view Back view wWarning: Bottom view Top view Display panel Indicator lights Using the Batteries cCaution: Charging the batteries Installing the batteries Replacing the batteries Cleaning the batteries Storing the batteries Disposing of the batteries Attaching the strap to your camera Attaching the lens cap to your camera Installing and removing a CompactFlash Card Setting the language Setting the date and time Page Taking Pictures Your camera’s picture-takingand flash range Turning the camera on and off Using the display panel Using the dial switch Dial positions for taking pictures Other dial positions Making basic settings Using the LCD monitor buttons Taking Pictures Using the Viewfinder Using the optical zoom feature Using the self timer Taking Pictures Using the LCD monitor Using the basic playback feature Using the digital zoom feature Using the macro setting to take close-ups Using the panorama feature to take panoramic photos Recording video clips Page Using the continuous shooting feature Using the time lapse feature Page Recording audio immediately after taking photos Recording audio for existing photos Audio playback using the built-inspeaker Viewing and Managing Your Images Displaying one, four, or nine photos at once Magnifying photos Viewing a slide show of your photos Excluding or adding photos Rotating photos Viewing photo information Selecting a folder in the CompactFlash Card Playing back video clips Erasing images Erasing individual photos Erasing all of the photos Erasing selected photos Locking and unlocking photos Erasing audio recordings Erasing video clips Viewing and Managing Images Using Your Computer Viewing Pictures on a Television Viewing Pictures with an EPSON Projector Page Page Making Settings Adjusting the image quality Making basic image quality adjustments Taking photos in the TIFF file format Setting the flash Making camera mode settings Choosing a camera mode Changing the camera mode Changing the color/monochrome setting Making manual focus settings Adjusting the sensitivity setting When to adjust the sensitivity How to adjust the sensitivity Adjusting the white balance setting When to adjust the white balance Changing the white balance setting Making a custom white balance setting Making exposure settings Making basic exposure adjustments Page Making predefined exposure settings Making advanced exposure adjustments Page Page Page Changing the metering system When to change the metering system How to change the metering system Selecting slow synchro timing Selecting the internal or external flash Setting the time and date Using the automatic shut-offfeature Changing the setting Turning the camera back on Setting the LCD monitor’s brightness level Adjusting the speaker volume Setting the beep and shutter sound Selecting the signal system and language Using Print Mark to Print Photos Printing photos using a standard layout Page Printing an index of photos Confirming and Changing the DPOF File Deleting the DPOF File LCD Monitor Messages Page Camera Options and Accessories Inserting a memory card into your computer Copying photos directly to a computer Formatting memory cards Page Note for French-speakingusers: Using the Lens Adapter Maintenance and Troubleshooting Handling the camera Cleaning the camera Storing the camera Cleaning the battery charger Camera problems The camera takes too long to take a picture The flash does not work The lens is still protruding even though the camera is turned off The image on the LCD monitor is too dark, or is not visible at all You cannot take certain kinds of pictures or make the settings that you want when using the LCD monitor You cannot take a picture with the camera when a memory card is installed Even after you take a picture, the number on the display panel stays the same Picture problems Your picture is too dark (underexposed) Your picture is too light (overexposed) Part of your picture is missing A horizontal or vertical red line appears on your picture The wrong date and/or time is displayed on your camera The color in your photos does not look right Your pictures do not look as good as they used to Page Specifications Physical dimensions Product type Recorded image Optical Functional Interface Power Battery Charger Battery Optional PCMCIA Adapter Optional AC Adapter Model EU-40 Contacting Customer Support Support via the World Wide Web Support via telephone Pre Sales Enquiry Desk EPSON FAXBACK EPSON Bulletin Board System Internet URL http://www.epson.com.au Your dealer EPSON Helpdesk Internet home page Electronic Bulletin Board System Technical Support Hotline Page Dial Position Settings Dial switch positions Display panel Image quality settings (not available for video clips) Flash settings Available Settings in the Dial Position) Available Settings in the Dial Position When using the Program camera mode When using the Manual camera mode Page Page Glossary NTSC PAL pixel port resolution Index