Troubleshooting, Printer stops printing unexpectedly | Epson 4880

Chapter 6

Problem Solver

Troubleshooting

Printer stops printing unexpectedly

Head cleaning, ink charging, or ink drying is in progress

Check to see if the pause light is flashing. If so, the printer is in the process of head cleaning, ink charging or ink drying. During head cleaning, ink charging, and ink drying, PLEASE WAIT appears on the LCD. Wait until the printer resumes printing.

An error has occurred

Many common printer problems can be identified by the messages on the LCD.

You can also check the lights on the control panel for errors. See "Lights" on page 109.

For other messages not included in the following table, see "Messages" on page 110.

Problem Solver 191

Image 191

Epson 4880 Troubleshooting, Printer stops printing unexpectedly, Head cleaning, ink charging, or ink drying is in progress

Contents

Epson Stylus Pro User’s Guide Page Copyrights and Trademarks Copyrights and Trademarks Contents Printing with Windows Paper Handling 143 Control Panel 107 Problem Solver 191 Maintenance and Transportation 169 Index 251 Safety Instructions 247Product Information 231 Options and Consumable Products 241Page Format for Setup Window SettingsSettings Chapter Paper Size Scale Print Window SettingsPresets Orientation Copies & Pages Border LayoutPages per Sheet Layout Direction Scheduler Output Options ColorSync Paper Handling Cover Print Settings Media Type SetupMedia Type setting list Mode Color Quality and Speed slider Automatic Advanced Settings Printer Color Management Gamma Color Controls Color Controls for Advanced B&W Photo ColorSync Off No Color Adjustment Paper Configuration Printing with Mac OS You can select the following cutting methods Roll Paper OptionAuto Cut Single Cut Normal Cut Double Cut Print Page Line Off Save Roll Paper Expansion Summary Saving your settings in the Print windowUse the Summary option to view the current settings Preview Selecting Borderless Print SettingsUsing your saved settings in the Print window Follow the steps below to print borderless photos Canceling Printing Select SPro 4880, then click OK Accessing the Epson Printer Utility2Printer Utility Window Using the Printer Utilities Print Head Alignment Head CleaningEpson StatusMonitor Nozzle Check Manual Checking the print head nozzlesEpson LFP Remote Panel Cleaning the print head Follow the on-screen instructions to align the print head Aligning the print head Starting Epson LFP Remote Panel Uninstalling the Printer SoftwareGetting Information Through On-screen Help Double-click the Installer icon Printing with Mac OS Selecting printer driver settings Basic Settings Printing with Windows Printing with Windows Canceling printing Selecting the Media Type setting Selecting Settings on the Main Tab Media Type setting list Selecting the Print Quality setting Selecting the Color setting Select Automatic or Custom for the Mode setting Selecting the Mode settingAutomatic mode Color Control mode Color Toning Custom mode ICM Selecting the Advanced settings Color Controls PhotoEnhance ICM Printing with Windows Paper Configuration Printing with Windows Saving settings Follow the steps below to delete your settings Deleting settingsExporting and importing settings Exporting the settings Importing settings Selecting the Paper Source settingSelecting the Borderless setting Printing with Windows Printing with Windows Selecting the Paper Size setting Maximum Selecting the Printable Area settingSelect this setting to use the standard printable area Select this setting to center printouts Selecting the Roll Paper Option settings Double Cut Auto Rotate To enable this function, follow the steps below Selecting the Save Roll Paper setting You can check the status of each ink cartridge Checking Ink LevelsPreviewing your printout Print Preview window is not color accurate Using the Manual function Selecting Settings on the Page Layout Tab Selecting the Orientation settings Selecting the Copies setting Selecting Double-Sided Printing setting Selecting the Reduce/Enlarge settings Click the Double-Sided Printing checkbox Standard double-sided printing Printing with Windows Folded Booklet double-sided printing Printing with Windows Printing with Windows Selecting Multi-Page settings Selecting N-up settings Selecting the Job Settings Selecting the Optimize Enlargement settingSelecting the Print Background Color setting Nozzle Check Using the Printer Utilities Printer and Option Information Epson LFP Remote Panel Cleaning the print head Aligning the print head Selecting Monitoring Preferences Show Progress Meter Selecting Speed and Progress settingsDisable Epson Status Monitor High Speed Copies Show Mouse Over Help Rendering ModeCoarse Rendering Print as Bitmap Selecting Menu Arrangement settings Getting Information Through On-screen Help Checking Printer Status and Managing Print Jobs Using the Progress MeterError messages Open the printer driver Click the Utility tab Using Epson Status MonitorAccessing Status Monitor 3 from the Windows taskbar Accessing Status Monitor 3 from the printer driver Current Status Increasing the Print SpeedGeneral tips Viewing information in Status Monitor For Windows Vista Using Speed and ProgressSetting up your printer as a shared printer Sharing Your Printer Select Local Port and click New Port Accessing the shared printer Click Start and then Printers and Faxes For Windows XP Accessing the shared printer Windows Vista Updating and Uninstalling the Printer SoftwareUninstalling the printer driver Updating the driver in Windows Vista or XP Click the Change/Remove button Windows XP Printing with Windows Printing with Windows Buttons Buttons, Lights, Messages, and Icons Control Panel Lights Lights show the printer’s status and indicate errors Messages Menu SettingsWhen to use Menu mode Press or to select a sub menu Basic Menu setting procedurePress or to select a setting Press or to select an option for the setting AUTO, USB, Network Menu list Print Control Panel INK Exec Standard This menu contains the following items Details of Menu modePrinter Setup Roll Counter or Sheet Counter Interface Platen GAPLine Paper Margin Code Time OUT PPR Size CHKPPR Align CHK Sheet Size CK Auto CleaningCutter ADJ Refresh Mrgn Status Check Init SettingsTest Print Nozzle Check INK Left Printer StatusVersion Printable PG JOB History Maint TankUsage Count USE Count CLR Paper Number Service LifeYou can see the service life of each consumable EDM Status PPR Feed ADJ Thickness PATThickness NUM CUT Method ADJ Eject RollerDrying Time Suction Cutter Repl MaintenancePWR Cleaning Clock Setting Bonjour Network SetupYou can set the Bonjour settings of the printer GET Ipaddress Cutter Replace Make sure that paper is loaded in the printer Aligning the print head automaticallyNozzle check pattern examples Aligning the print head manually VLm Registering the settings Selecting paper settings Control Panel Printing a status sheet Selecting the registered settings Maintenance mode setting procedure Maintenance ModeSetting the alert value for paper Press or to select an option for the menu item Maintenance mode listPress or to select a menu item HEX Dump Details of Maintenance mode items CUT Pressure LanguagePaper Counter Unit Crtg Info Menu Default PanelSscl Roll PPR Feed Control Panel Storing Epson media Using Epson media Attaching the roll paper to the spindle Using Roll PaperUsing paper other than Epson media Removing the roll paper from the spindle Remove the roll paper from the spindle Loading roll paper Paper Handling Others Cutting the roll paper or printing page lines Cutting the roll paper with the cut button Cutting the roll paper automatically Printing page lines Using Cut Sheet MediaChecking the paper path Paper path list Loading cut sheet media Loading A3 or larger paper in the paper tray Paper Handling Paper Handling Paper Handling Loading paper smaller than A3 in the paper tray Paper Handling Paper Handling Loading paper into the front manual feed slot Paper Handling Paper Handling Paper Handling Make sure the roll paper support is not raised Loading paper into the rear manual feed slot Make sure the roll paper support is not raised Paper Handling Replacing Ink Cartridges Maintenance and Transportation Maintenance and Transportation Page Maintenance and Transportation Changing the Black Ink Cartridge Maintenance and Transportation Maintenance and Transportation Maintenance and Transportation Maintenance and Transportation For Mac OS Replacing the Maintenance TankUpdating the printer driver information For Windows Maintenance and Transportation Open the top cover Replacing the Paper Cutter Blade Maintenance and Transportation Cleaning the Printer Maintenance and Transportation Maintenance and Transportation If you have not used your printer for a long time Preparing the printer for shipment Transporting the Printer Maintenance and Transportation Setting up the printer after transportation Maintenance and Transportation Maintenance and Transportation Printer stops printing unexpectedly TroubleshootingHead cleaning, ink charging, or ink drying is in progress An error has occurred Release Lever Wrong Paper Size Please USE Unlock Print Driver INK SET Load Sheet Paper Printer is not correctly connected to the computer Printer does not turn on or stay onPrinter prints nothing For Windows XP Your Epson printer is not selected as the default printerSelect Set as Default Printer, then close the window For Windows Vista Follow the steps below to select the printer port Printer sounds like it is printing, but nothing prints Inverted image Printouts are not what you expectedIncorrect, garbled characters, or blank pages print Incorrect margins Printout has smears on the bottom edge Ruled line shifts Horizontal banding Print quality could be better Faint printout or gaps Vertical misalignment or banding Blurry or smeared printout Printing could be faster Color documents print in black ink only Roll paper cannot be cut Paper feed or paper jam problems occur frequently Roll paper does not eject properly Follow the steps below to remove jammed paper When roll paper is jammedClearing paper jams Problem Solver When paper loaded from the paper tray is jammed Problem Solver Problem Solver When paper loaded from the front manual feed slot is jammed Front Rear When paper loaded from the rear manual feed slot is jammed Problem Solver Managing Color with Profiles Open Adobe Photoshop Setting Up Photoshop and Assigning a ProfileMacintosh Printing with a Color Profile IEC61966-2.1 Selecting Print Settings and Printing Click Print to print your photo Windows Printing with a Color Profile Select File, then select Print or Print with Preview Selecting Print Settings and Printing Click OK, then click OK or Print to print your photo Roll papers Paper settingsPaper Information Cut sheet papers Problem Solver Purchase Supplies and Accessories Where To Get Help Problem Solver Printable area Printer SpecificationsPrinting Mechanical Following table shows the default paper margin for the paper Environmental Electrical Roll paper Operational conditions temperature and humidityStandards and Approvals Paper Cut sheets Ink cartridges Macintosh System Requirements USB interface Interface SpecificationsWindows Ethernet interface Product Information Paper cutter blade OptionsConsumable Products Roll paper spindle To replace ink cartridges, see Replacing Ink Cartridges on Maintenance tankUse the following Epson ink cartridges in your printer Epson media 3D CAD/GIS S042084 Singleweight Super A3/B 100 S041909 S041343 When setting up this product Important Safety InstructionsWhen choosing a place for this product Safety Instructions When handling the ink cartridges When using this product When transporting this product Index Index