Epson 4880 Problem Solver

Problem Solver 191

Chapter 6

Problem Solver

Troubleshooting

Printer stops printing unexpectedly

Head cleaning, ink charging, or ink drying is in progress

Check to see if the pause light is flashing. If so, the printer is in the process

of head cleaning, ink charging or ink drying. During head cleaning, ink

charging, and ink drying, PLEASE WAIT appears on the LCD. Wait until the

printer resumes printing.

An error has occurred

Many common printer problems can be identified by the messages on the

LCD.

You can also check the lights on the control panel for errors. See "Lights" on

page 109.

For other messages not included in the following table, see "Messages" on

page 110.

Contents

Main Page Copyrights and Trademarks 3 Copyrights and Trademarks Page Contents Copyrights and Trademarks 3 Chapter 1 Printing with Mac OS X 11 Chapter 2 Printing with Windows 45 Chapter 3 The Control Panel 107 Chapter 4 Paper Handling 143 Chapter 5 Maintenance and Transportation 169 Chapter 6 Problem Solver 191 Chapter 7 Product Information 231 Chapter 8 Options and Consumable Products 241 Index 251 Safety Instructions 247 Page Chapter 1 Printing with Mac OS X Page Setup Window Settings Settings Page Attributes Format for Paper Size Print Window Settings Copies & Pages Layout Output Options Scheduler Page Page Page Setup Media Type Media Type setting list Color You can select the Automatic or Advanced Settings. Mode Automatic Quality and Speed slider Color Control mode Advanced Settings Printer Color Management Color Controls Mode Gamma Page Page Paper Configuration Page Roll Paper Option Page Off Print Page Line Save Roll Paper Expansion Page Using your saved settings in the Print window Preview Selecting Borderless Print Settings Canceling Printing Printer Utility Window Accessing the Epson Printer Utility2 Page Page EPSON LFP Remote Panel Manual Cleaning the print head Page Starting Epson LFP Remote Panel Getting Information Through On-screen Help Uninstalling the Printer Software Page Page Printing with Windows Page Page Canceling printing Selecting Settings on the Main Tab Selecting the Media Type setting Media Type setting list Selecting the Color setting Selecting the Print Quality setting Selecting the Mode setting Automatic mode Color Control mode Color Toning Custom mode Selecting the Advanced settings Color Controls PhotoEnhance ICM Page Paper Configuration Page Saving settings Deleting settings Exporting and importing settings Exporting the settings Importing settings Selecting the Paper Source setting Selecting the Borderless setting Page 3. Choose Auto Expand or Retain Size, and the amount of enlargement. Selecting the Paper Size setting Selecting the Printable Area setting Standard Maximum Centered Selecting the Roll Paper Option settings Auto Cut Single Cut Page Off Auto Rotate Print Page Line Selecting the Save Roll Paper setting Page Page Using the Manual function Selecting Settings on the Page Layout Tab Selecting the Orientation settings You can specify the direction of printing on the page using the settings in the table below. Page Selecting the Reduce/Enlarge settings Selecting Double-Sided Printing setting Standard double-sided printing Page Folded Booklet double-sided printing Page Page Page Selecting N-up settings Page Using the Printer Utilities Page Page Cleaning the print head Page Selecting Monitoring Preferences Selecting Speed and Progress settings Page Rendering Mode Coarse Rendering Print as Bitmap Show Mouse Over Help Selecting Menu Arrangement settings Starting Epson LFP Remote Panel Getting Information Through On-screen Help Checking Printer Status and Managing Print Jobs Using the Progress Meter Error messages Using Epson Status Monitor 3 Viewing information in Status Monitor 3 Current Status Increasing the Print Speed General tips Using Speed and Progress Sharing Your Printer For Windows Vista Setting up your printer as a shared printer Accessing the shared printer For Windows XP Setting up your printer as a shared printer Accessing the shared printer Updating and Uninstalling the Printer Software Updating the driver in Windows Vista or XP Uninstalling the printer driver Windows Vista Windows XP Page Page Chapter 3 The Control Panel Buttons, Lights, Messages, and Icons Buttons The following table describes the functions of the control panel buttons. Page Lights The lights show the printers status and indicate errors. Messages Menu Settings When to use Menu mode Basic Menu setting procedure Menu list Page Page Page Page Details of Menu mode PRINTER SETUP This menu contains the following items. ROLL COUNTER or SHEET COUNTER PLATEN GAP PAGE LINE INTERFACE CODE PAGE You can select a code page: PC437 (extended graphics) or PC850 (multilingual). PAPER MARGIN You can select margins for roll paper: DEFAULT, T/B 15 mm, T/B 25 mm, 15 mm, or 3 mm. The following table shows the default margins the paper types shown. PPR SIZE CHK PPR ALIGN CHK TIME OUT Page Page Page Page SERVICE LIFE EDM STATUS CUSTOM PAPER PAPER NUMBER Page EJECT ROLLER DRYING TIME SUCTION M/W ADJ Page Page CUTTER REPLACE Aligning the print head automatically Aligning the print head manually Page Selecting paper settings Registering the settings Page Selecting the registered settings Printing a status sheet Setting the alert value for paper Maintenance Mode Maintenance mode setting procedure Maintenance mode list Details of Maintenance mode items HEX DUMP LANGUAGE PAPER COUNTER UNIT CUT PRESSURE Page Page Chapter 4 c Paper Handling Notes on Epson Media and Other Media Using Epson media Storing Epson media Using Roll Paper Removing the roll paper from the spindle c Loading roll paper Page Page Cutting the roll paper or printing page lines Cutting the roll paper automatically Cutting the roll paper with the cut button Printing page lines Using Cut Sheet Media Checking the paper path 152 Paper path list Loading cut sheet media 154 Loading A3 or larger paper in the paper tray Page Page Page Loading paper smaller than A3 in the paper tray Page Page Loading paper into the front manual feed slot Page Page Page Page Loading paper into the rear manual feed slot Page Page Chapter 5 Maintenance and Transportation Replacing Ink Cartridges Page Page Page Changing the Black Ink Cartridge Page Page Page Page Updating the printer driver information For Windows For Mac OS X Replacing the Maintenance Tank Page Replacing the Paper Cutter Blade Page Cleaning the Printer Page Page If you have not used your printer for a long time Transporting the Printer Preparing the printer for shipment Page Setting up the printer after transportation Page Page Chapter 6 Problem Solver Troubleshooting Printer stops printing unexpectedly Head cleaning, ink charging, or ink drying is in progress An error has occurred Error messages Page Page Page Page Page The printer does not turn on or stay on The printer prints nothing The printer is not correctly connected to the computer Page Page Printouts are not what you expected Incorrect, garbled characters, or blank pages print Incorrect margins Inverted image Printed colors differ from the colors on the screen A ruled line shifts Printout has smears on the bottom edge Print quality could be better Horizontal banding Vertical misalignment or banding Faint printout or gaps Blurry or smeared printout Color documents print in black ink only Printing could be faster Roll paper cannot be cut Paper feed or paper jam problems occur frequently Roll paper does not eject properly Page Page Page Page Page When paper loaded from the front manual feed slot is jammed Page Page Page Managing Color with Profiles Macintosh Printing with a Color Profile Setting Up Photoshop and Assigning a Profile Page Selecting Print Settings and Printing Windows Printing with a Color Profile Setting Up Photoshop and Assigning a Profile Page Selecting Print Settings and Printing Page Paper Information Paper settings Roll papers Cut sheet papers Page Where To Get Help Purchase Supplies and Accessories Page Chapter 7 Product Information Printable area Printer Specifications Printing 232 Mechanical The following table shows the default paper margin for the paper. Electrical Check the label on the back of the printer for voltage information. Environmental 234 Operational conditions (temperature and humidity): Standards and Approvals Roll paper: Paper Cut sheets: Ink cartridges System Requirements Macintosh Windows Interface Specifications USB interface Ethernet interface Page Chapter 8 Options and Consumable Products Options Roll paper spindle Consumable Products Paper cutter blade Maintenance tank Ink cartridges Epson media Roll papers 244 Cut sheet papers 246 Safety Instructions Important Safety Instructions When choosing a place for this product When setting up this product Page When using this product When handling the ink cartridges When transporting this product w Warning, Cautions, and Notes c Index A B C D O P R S T