The Power light is on but nothing prints.

The interface cable may not be plugged in securely. Check both ends of the cable between the printer and the computer. Make sure your interface cable meets both the printer’s and computer’s specifications.

Make sure your software is properly set up for your printer.

The ink cartridge may be too old. It is too old if it has been used longer than six months or beyond the date on its packaging. First try cleaning the print heads as described in Chapter 6. If printing still does not appear, you may need to replace the cartridge. See Chapter 6.

Print Quality Problems

To help you determine the nature of a print quality problem, you may want to print a demonstration page and analyze elements on it. See Chapter 5 for instructions.

Print quality problems can often be solved by cleaning the print heads as described in Chapter 6. (Be sure to print something, such as a demonstration page, between cleaning cycle to reset the printer’s cleaning mechanism.) If cleaning the print heads several times does not improve print quality, try the following:

Check the status of the Ink Out O and Ink Out N N N lights to see whether the ink cartridges are low on ink. If so, replace the cartridges as described in Chapter 6.

For color or complex grayscale images, turn on MicroWeave and turn off High Speed mode.

Use a higher quality paper. For best print quality, use EPSON special coated papers for 360 and 720 dpi or EPSON high-quality glossy paper (720 dpi only).

7-4Troubleshooting