If you are printing color graphics at 360 or 720 dpi, make sure MicroWeave is on and High Speed mode is off. Also check that the Brightness and Contrast settings (Windows driver) or Light/Dark setting (Macintosh driver) are appropriate for the image.

Try using the printer driver’s Auto (Automatic) option to let the driver determine the appropriate image settings.

Your Windows video driver may not be compatible with the printer. Use the standard Windows VGA driver or contact the manufacturer of your video card for an updated driver. For information on changing the video driver, see your Windows documentation.

Clean one or both print heads as described in Chapter 6.

Replace one or both ink cartridges as described in Chapter 6.

Vertical or horizontal lines do not align.

Calibrate your printer as described in Chapter 6.

You see light banding in your printouts.

Turn on MicroWeave in the printer driver.

If you still see light banding, clean the print heads as described in Chapter 6.

The printout contains incorrect or garbled characters.

Make sure EPSON Stylus COLOR 500 is selected as the default Windows printer driver (Windows driver) or is the last printer selected in the Chooser (Macintosh driver).

If you are running Windows, make sure the Print Manager is turned off in the Control Panel Printers utility; see your Windows documentation or online help for instructions.

7-6Troubleshooting