The paper was exposed to excess humidity, over 60%. See Appendix A for specifications on required environmental conditions.

The left edge guide is too tight or too loose; adjust it for the size of the paper.

Too many sheets are loaded in the sheet feeder. You can load up to 100 sheets of plain paper, 70 sheets of special coated paper, 10 envelopes, 50 sheets of transparency film (with one sheet of plain paper beneath the stack), or 30 sheets of high-quality glossy paper (with one sheet of plain paper beneath the stack).

Other Paper Handling Problems

If you still have paper handling problems, see the following suggestions.

The printer loads more than one sheet at a time.

Remove the stack of paper and fan it. Tap it on a flat surface to even the edges. Then reload the paper.

The paper is too thin or thick, or was exposed to excess humidity; see Appendix A for exact specifications.

Make sure the paper thickness and thickness adjustment levers are set correctly for your media type; see Chapter 4 for instructions.

Make sure the printer driver’s Copies setting and the copies setting in your application software are set to print one copy at a time. Also verify that you have selected the correct paper size in the driver and in your application software.

Troubleshooting 7-15